-
September 2024 by Sha Ter Akpera
I’ve been here for a few years now, and they’ve been great. A wonderful couple, very affordable and gets everything done on time when you need it. She’s got the experience and skills. I strongly recommend them any day.
-
June 2024 by mike Tasevski
The best alteration place in Escondido for the past 40 years
-
May 2024 by Ruben J Ortiz
Rude… don’t go!
You’ve been warned
-
May 2024 by Vanessa Merino
I usually don’t leave reviews but I cannot keep this to myself and would hate for anyone else to go through the same thing. Yesterday on 4/30/2024 I showed up to Nada’s Alterations and was cussed out and degraded by the owners. I took a dress in on April 12th to get the length hemmed. Nada was not rude during my first encounter with her. She suggested I altered the straps as well so I agreed. I picked up the dress the following day on the 13th. When I put the dress on at home, it was completely messed up. Keep in mind that all I had gone in for was the straps and the length. The zipper was now not aligned but rather at a weird angle with a weird bump through the inside of the dress. The dress also has a slit on the left leg and the slit was now much higher than it was when I took it in.
Yesterday on 4/30/2024, I went in to let them know the issues I was having with the dress and before I could finish explaining my concerns, Nada raised her voice at me and told me that she did nothing wrong and it was all my fault. I calmly asked her to please take a look at the dress so that she knew what I was talking about about. She finally took a look at the dress and tried showing me how everything was in its “original stitching”. I told her I didn’t know what she did with the dress besides what I had asked for, but I was not satisfied with the work. I kindly asked her to take a look and try adjusting what was wrong and she refused to. I showed her the images that I have posted on here and showed her where the problem areas were. She still refused to fix it and continued to blame me. She went on to tell me that it must have been weight that I had gained and I no longer fit in the dress and that was the reason it looked that way. I have no idea how this is possible when I picked up the dress the following day. At this point, she was very loud and rude. She said she has done over 4000 dresses and everyone loves her work .. now that I have read the reviews, I highly doubt that. I told her I did not care about any other dress besides my own and all I wanted was for it to be fixed. She continued to insult me by saying I needed money and that was the reason I was there. Nada told me to go buy another dress or to take it to someone else. This was a $200 dress that I bought and paid an additional $85 to be altered (more liked ruined) by Nada. She asked if I wanted my money back so I said yes. This is when her husband got very rowdy with me. He stood up and called me a stupid b**** along with many other lovely words. He told me I was stupid and to get out of the place. Nada continued her insults by telling me I have no “marbles” while pointing to her head and asking me why I do not understand anything. I kept my cool but they both kept insulting and yelling at me. I asked him to please stop calling me names and to not raise their voices at me and to please hear me out. At this point, I could not finish a complete sentence without being interrupted or being talked over. The husband was so aggressive that I decided to leave because I really thought he was going to hurt me at some point because he just kept getting closer and closer to me while yelling derogatory words. Keep in mind that I showed up by myself. I also asked them to provide me with a copy of my receipt and they were not able to do so either. The day that I dropped off my dress they had also told me to bring cash. Which now in hindsight I think is a little weird.
Since I had taken the dress in on short notice, I assumed that perhaps she had made a mistake on her stitching. I would not have minded her owning up to a mistake and simply fixing it. I did not walk in expecting to be harassed. I would much rather expected them to be more understanding and willing to cooperate at minimum. Now that I’ve gone through many other reviews I see that this is not unusual behavior from them both. I do not understand how a business owner can be so cruel.
I DO NOT RECOMMEND THIS PLACE. Nada and her husband are completely unprofessional, racist, and very rude.
-
May 2024 by Jessica Merino
terrible experience!! I would not recommend anyone!! I entered and the old man through a hanger at my head!! I came in to ask them a question about my alterations, expired woman & man got mad and called me the B word then proceeded told me to get the hell out of the store. Definitely not professional, major lack or customer service!! ZERO STARS
-
May 2024 by Antonia Leal
She alter my dress. And did a amazing job with reasonable price. Been coming for her for years.
-
May 2024 by Peggy M
Extremely rude and unprofessional!!! I was almost in tears how she talked to me ..she needs to retire and go home!
-
May 2024 by Arlina Rosales
Wow just seen video of the way they treat customers! No way no thank you ill take my business else where. How rude shouldn't be in business!
-
May 2024 by Diana Lizeth Chavez
DO NOT GO HERE! These people (especially the husband) are very rude & aggressive. They will ruin your things instead of fixing them!
-
May 2024 by Whatsername 777
Rude owners ,horrible work and they will just yell and cuss at you for their own mistakes.
-
February 2024 by Crystal Russell
I keep wondering what I did so wrong to upset this woman. The first time I used Nada's Alterations she was very friendly and accommodating. She altered my pants last minute for me and I gave her more money than she asked for as a thank you for the last minute request. Today 2/15/24 I went in to get several things altered. I'm 5 foot tall so most things I buy need alterations. I thought I found my one stop shop. Finally a place I can go to for all of my alterations! Boy was I WRONG! She has obviously been burned by people not paying her because that is all she kept saying to me. She mentioned how expensive it would be if I were to get all the things I wanted altered at once. Then when I tried on just one of the dresses she grabbed the bottom of, it flung it out and said "It's going to cost you $25 to hem this dress" If that's something I can afford. Again, I am not sure what gave her any impression that I couldn't afford to pay for my garments to be altered. That's why I'm brining them to her! She finally sent me away and told me to go somewhere else. Again, I was very nice to her. I smiled when I walked in and tried to make conversation with her all to be greeted VERY rudely and sent away. I drove 30 minutes to bring my garments to her and ended up going 10 minutes from my home to get my garments altered. I usually don't write negative reviews because I don't want to interrupt anyones business; however, this woman obviously doesn't need the business because she just turned away hundreds of dollars for no reason what so ever. I am so very disappointed and still on the hunt for a great alterations location :(.
-
February 2024 by Roofina A.
She did a very good job. A good business support. She is a local, hard-working woman!!
-
February 2024 by Crystal R.
I keep wondering what I did so wrong to upset this woman. The first time I used Nada's Alterations she was very friendly and accommodating. She altered my pants last minute for me and I gave her more money than she asked for as a thank you for the last minute request. Today 2/15/24 I went in to get several things altered. I'm 5 foot tall so most things I buy need alterations. I thought I found my one stop shop. Finally a place I can go to for all of my alterations! Boy was I WRONG! She has obviously been burned by people not paying her because that is all she kept saying to me. She mentioned how expensive it would be if I were to get all the things I wanted altered at once. Then when I tried on just one of the dresses she grabbed the bottom of, it flung it out and said "It's going to cost you $25 to hem this dress" If that's something I can afford. Again, I am not sure what gave her any impression that I couldn't afford to pay for my garments to be altered. That's why I'm brining them to her! She finally sent me away and told me to go somewhere else. Again, I was very nice to her. I smiled when I walked in and tried to make conversation with her all to be greeted VERY rudely and sent away. I drove 30 minutes to bring my garments to her and ended up going 10 minutes from my home to get my garments altered. I usually don't write negative reviews because I don't want to interrupt anyones business; however, this woman obviously doesn't need the business because she just turned away hundreds of dollars for no reason what so ever. I am so very disappointed and still on the hunt for a great alterations location :(.
-
October 2023 by Mark Taylor
Very competent and a very nice woman!
-
September 2023 by Jared V.
I wouldn't recommend coming here. I've had to many instances where she doesn't do specific work. I asked her to taper my pants and she says "it takes too long". Ok... that's fine. But just want to give others a heads up to not waste your time here.
