-
August 2024 by Konstantin Karpusha
Thank you very much for the service. Great prices, fast service. Wonderful communication. Recommend ?
-
July 2024 by jamie mcdonald
Extremely friendly staff, updated me along the whole process of my car. Would definitely recommend 100%
-
July 2024 by Eric Harmon
This place is a great shop. Excellent service service and competitive/fair pricing. Highly recommended.
-
July 2024 by Quan Do
I wish i can give On Schedule Auto repair 6 stars out of 5 stars. Thi and her team find time squeeze me in their busy schedule. This is father and daughter team. Thi has very good communication regards to auto repair. Her father, Huan, I trust wothy an Auto mechanic in back shop. They are done exceptional job to repair my Honda Civic 2016 Air Condition and oil and filter changed. they charge parts and labor very reasonable price. Thanks you very mucy Thi and Huan
-
June 2024 by Jeanie Phimmasone
We came in to fix a leak that was on the passenger side floor and we agreed to have services they recommended to be fix because as consumers we are not educated on how to fix a passenger floor leak. In the end the leak was never fixed and we communicated that with Thui and she replied as if we offended her because they didn't fix our car. Not only that she wanted to charge us more to do something else when at first they should've fixed the issue in the first place. They assumed we spilled water from a water bottle they saw on the floor just because it was half full but the water cap was intact. This company is manipulative and misleading and horrible to work with even after we tried communicating and disputing with the bank.
I actually work at the bank Thuy claimed the credit card company ruled in their favor. What was done was a dispute. Not a fraud claim. There was a pre arbitration sent to the merchant where the merchant rejected it. So the dispute was denied due to the merchant not "credit card company siding with member"
We explained that we do not know how to fix a wet passenger side leak and for her company to recommend and replacing thermostat, 4 heater hoses, heater hoses r&r and engine coolant thermostat r&r all of a sudden we're ignorant and have selective listening when we're not auto mechanics but trusted their recommendations on fixing the cause of why we brought in our car.
None of the statements I made were false from my experience and you are more than welcomed to proceed with any legal action you see fit. By the sound of your reply I hope other customers see the attitude even after we tried communicating with you amicably.
-
June 2024 by daniel shankle
Great team. I needed a 60k service for my 2020 Subaru Crosstrek. Which include spark plugs, oil change and brake fluid. The dealership quoted me a lot. Onschedule came in at a lot less and provided quick and great service.
-
April 2024 by Stan Anderson
I am giving OnSchedule repair shop a 5 star rating because this is the best repair shop I have ever been to. I have lived in San Diego for 30 years and have tried multiple repair shops and this by far is the best, the most honest, and the best prices in San Diego county. This repair shop goes above and beyond their job. During the repair of my vehicle, they kept me posted as to the status of my repair and the pricing, if there is any change. They have a nice repair shop and front desk area with a clean lobby. They also have the front desk operator whose name is Tee. She did a great job as well, made me feel comfortable and showed me in detail everything they did to my vehicle when I picked it up, and I even got a one year warranty for the repair today. I recommend this shop to my friends, family and I’ll always come back here… Stan
-
April 2024 by Ervin Torres
Great Customer Service and great auto care! Highly Recommended! More than fair pricing and managed in a timely fashion ?
-
March 2024 by Marcus Butler
Place is great. Thy was super friendly. Service was fast. Explanations were straight-forward. Wouldn't change a thing about the experience.
-
March 2024 by Kaipo Valdez
Excellent service! Very thorough and informative.
-
February 2024 by Merrisa Sutton
I've had a few friends come here and was recommended. They are so sweet, diligent, and provide fair pricing on services! I love the work that they have done, and I appreciate the information and advice given about caring for my car. They have even seen me same-day during times when I've let me car get pretty bad to the point that I had to go in urgently. They didn't need to do that, but were kind enough to. I highly recommend getting your car serviced here! :)
-
February 2024 by Lorelei O'Brien
T and her team are amazing! They always have time to squeeze me in and labor/parts are always reasonably priced. I’ve been going to them for a few years now and they are the only auto shop I trust with my car. Very difficult to find in Southern California
-
January 2024 by APerez
Great customer service, they were able to squeeze me in for a last minute appointment and were very friendly and accommodating. Will definitely come back for future service!
-
December 2023 by Adrian Montes
The receptionist beside being beautiful, with all due respect is very helpful. She knows about cars. The price was definitely within my budget. Definitely going again for my break pads in a couple of weeks and awesome conversation with receptionist. Thank you for your hard work. Adrian.
-
December 2023 by Liz Austin
Highly recommend this shop. Great customer service and honest work!
