O'Reilly Auto Parts is a store known for its helpful and friendly staff, making car repairs easier for customers. Customers appreciate the excellent customer service, with staff members going above and beyond to assist. For example, a young employee with long, curly hair was described as super nice, helpful, and respectful. The manager is also highly praised for his over-the-top helpfulness, often calling tech support to find solutions and having products ready when customers arrive. The store offers good prices on bulbs and parts, and customers value the ability to bring in their own parts for matching or warranty service. One customer mentioned their old car, assembled with parts from O'Reilly, still running thanks to the warranty coverage. Another noted the staff's willingness to help find and arrange for parts not in stock through special calls. Overall, O'Reilly Auto Parts provides convenient, knowledgeable, and friendly service that customers trust for their repair needs.
Came in to get a bulb for one of my break lights that is out. I didn't know the bulb I needed, but they looked it up for me. There was a young man with long, brown, curly hair working here who was super nice, helpful, and respectful! Awesome customer service from him! Good price for the bulbs, too.
November 2023
They have been working with me close trying to get charging out of my alternator. A good and they know their automotive.
September 2023
Dwayne the manager is over the top helpful! I called asking about a product and told him I’d be in later to purchase it. When I arrived, he had it ready behind the counter and he already called the product’s tech support asking the questions I was going to research. Fantastic service!
