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April 2024 by ROB NYSEWANDER
Amazing staff Tony, Aaron Annalee and Enrique rock!! Keep up the great work!
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March 2024 by K C
Outstanding service. Annalee continued to go above and beyond for us. We had several issues with our remodel and she always found us a solution. She packaged our appliances to save us the most money and her install team are super knowledgeable which filled us with confidence. If you are in the market for appliances, Go see Annalee at this location.
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March 2024 by B&K Hicks
I went to Pacific Sales Escondido store yesterday to see what options are available for a replacement built-in microwave. When we remodeled our kitchen 13 years ago, we had purchased all of our appliances for it from Them. When the microwave stopped working this week, I thought they would be a good place to start. But when I spoke with Annalee C. , she said there were no built-in models being made anymore other than drawer models, which I do not like. She said there was only one option still being made, and that was a GE model. She quoted me a price of just under $1000 for a standard microwave that does nothing extra, that would include the microwave, trim kit, four year geek squad protection plan and installation. She told me the reason that built-in models other than drawers are no longer being made is because manufacturers want customers to remodel their kitchens every 10 years these days. I was also interested in a new refrigerator, and she told me they all are equally energy efficient, and that they all come in just one size height and width. I wanted a smaller size than I currently have. I really felt this information surely was inaccurate, that she was either uninformed or trying to mislead me for some reason. So I went home and did some shopping online, and it seems there are many built-in microwaves available from different manufacturers. It also seems that refrigerators do actually come in different sizes. And when inquiring at a different store, Premier Appliances, they confirmed this too. Premier Appliances also does their own repairs and are rated highly online. Daniel fixed my microwave for $260, as it turned out to only need new switches inside the door. I saved a lot of money and received honest information at Premier Appliances, and I would not return to Pacific Sales Escondido after this experience. I was right not to trust the information that I initially received from Annalee C. The next time I need to buy or repair an appliance, I will likely go to Premier Appliances first.
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March 2024 by lucy Montejo
Good ?
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February 2024 by Anita Dunn
I can not say enough wonderful things about the sales staff at Pacific Sales! Annalee went absolutely above and beyond to help us with our new Sub Zero. Even when we had issues, she was right there problem-solving to make sure we had the best outcome and experience.
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February 2024 by Anji Lefler
I am someone who appreciates an extraordinary experience, THANK YOU Tony Coffin for making this one of those! Tony is so knowledgeable and helpful when shopping for a house full of appliances, he’s authentic and listens to what your asking for! He is able to tell you what people like and also what they don’t like. His experience and knowledge of a wide range of appliances is very impressive. He obliged staying within the budget offering us the most value for our money! That was the beginning and a year ago, every thing we have needed additional help with Tony has delivered the same impecable service he offered on our first meeting! I truly appreciate your time and attention going the extra because that is who you are! 5 star service and highly recommend him to anyone looking for a knowledgeable nice person who cares about people and can help with appliance purchases!
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January 2024 by PureFlow Productions
Aaron was incredibly kind and patient, answered all our questions and saved us $380+!!! Highly recommended! Made a surprise expense feel like an easy one.
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December 2023 by Marie VSSB
Very friendly people and the price is best deal in town…
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December 2023 by Granger the Barber
Everyone in the service industry agrees that less than 10% of your customers create more than 90% of your problems…and I am (unfortunately for Blaine) in that 10%. Wait, no, I’m the nightmarish LEADER of the 10%.This incredibly patient man has handled my 1) absolutely unhinged emotional instability and 2) aversion to commitment during this remodel like an absolute saint…I’ve been marching into Pacific Sales (and making a b-line for Blaine) literally multiple times A DAY for an entire week, and each member of the team has made me feel nothing but completely welcome and valued.The lovely ladies at the front (frequently Laura and Tara) never fail to greet me with a smile! And although Blaine is the absolute rockstar of a plumbing specialist I’ve glommed onto (sorry Blaine), Chris and Jankellee are another couple of angels that have been great fun to banter with, and are clearly experts in the field as well (I had no clue how much there was to learn about plumbing until I got chatting with these three!).Blaine, seriously, thank you so much for your knowledge, compassion, and willingness to spend more time helping me than what any reasonable person could ever be expected to!And thank you to the entire team for always spreading the happy vibes. Ya’ll feel like a little family, and I personally love just being in your company!
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November 2023 by Granger B.
Everyone in the service industry agrees that less than 10% of your customers create more than 90% of your problems...and I am (unfortunately for Blaine) in that 10%. Wait, no, I'm the nightmarish LEADER of the 10%. This incredibly patient man has handled my 1) absolutely unhinged emotional instability and 2) aversion to commitment during this remodel like an absolute saint...I've been marching into Pacific Sales (and making a b-line for Blaine) literally multiple times A DAY for an entire week, and each member of the team has made me feel nothing but completely welcome and valued. The lovely ladies at the front (frequently Laura and Tara) never fail to greet me with a smile! And although Blaine is the absolute rockstar of a plumbing specialist I've glommed onto (sorry Blaine), Chris and Jankellee are another couple of angels that have been great fun to banter with, and are clearly experts in the field as well (I had no clue how much there was to learn about plumbing until I got chatting with these three!).Blaine, seriously, thank you so much for your knowledge, compassion, and willingness to spend more time helping me than what any reasonable person could ever be expected to!And thank you to the entire team for always spreading the happy vibes. Ya'll feel like a little family, and I personally love just being in your company!
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November 2023 by Chris B.
Chris Blaine was exceptional in finding all of our plumbing fixtures for renovation. Pacific Sales had excellent selection and beat out the other stores on price. They also had cabinet pulls and garbage disposal.
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November 2023 by Claudia R.
We went to the Escondido store to look at double ovens. Annalee Camacho reviewed our options with us. Once we made a decision she helped to arrange the best available price. She made the entire purchase experience as easy as possible. Would definitely recommend her and this location for anyone looking for appliances.
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November 2023 by Stephanie R.
Tony Coffin is wonderful! This the third time we've bought an appliance with his help. He is extremely knowledgeable and suggests the appliance that meets your needs - not the fanciest one with bells abd whistles you'll never use. We had our stove installed and 1.5 weeks later it went on sale and Tony was able to refund use the difference. Highly recommend his service!!!
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November 2023 by Dena Y.
Tony Coffin and Pacific Sales offered competitive prices and great service for our home remodel and appliance purchases. Even had one item that wasn't working as it should and he and his team were very prompt to replace the item - installed and even cleaned up.Thank you!
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November 2023 by Gemma Bustria
Great Service, thanks to Annalee Camacho who answered all our questions, directed and recommended to us what would be suitable for what we need in purchasing a Dishwasher and Microwave oven. We were in and out in 20 min.Best RegardsDean and Gemma
