Platinum Pool Care
Hours:
2048 Aldergrove Ave, Escondido CA 92029 Hours
About Platinum Pool Care
Platinum Pool Care is a reliable and responsive pool service provider, serving customers through their home warranty companies. The technicians are known for their professionalism, friendliness, and expertise in resolving various pool-related issues promptly. Customers have praised the company's quick response times, with technicians often arriving within a day or two of the service request. The technicians are described as knowledgeable, patient, and adept at diagnosing and resolving problems, whether it's a faulty pool heater, a leaky filter, or a malfunctioning control panel. While some customers have expressed frustration with the limitations of their home warranty coverage, Platinum Pool Care is praised for being upfront about the costs and the scope of the work that can be covered. The company's communication, particularly through text messages, is also highlighted as a convenient and efficient way to stay informed about the progress of the repairs. Overall, Platinum Pool Care has earned a reputation for providing reliable and high-quality pool services, with many customers expressing their satisfaction and willingness to use the company's services again in the future, even outside of their home warranty coverage.
Most Recent Reviews
April 2025
This company came out of April 2nd for our pool heater. They were picked by our home warranty company. The technician replaced a part on the spot and had our heater working within 30 minutes. The tech was on time and friendly and we are very happy with the service we received.
June 2024
Five stars! Platinum Pool came when they said they would, fixed the pool heater quickly. Paul was very professional and friendly.
February 2024
Platinum pool care was quick to solve the problem with my pool heater, service is outstanding.
More Comments(26)
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- Escondido, California