-
January 2026 by Andrew Rimpici
Selena was amazing and helped us get our unit set up super quickly. She is a joy and Public Storage should be happy to have her! We've used this property before for storage in the past and it's always been smooth sailing. I recommend if you're looking for a storage facility in the Escondido area.
-
January 2026 by Odyssey Hunter
Selena is super helpful and nice, I show up there on a daily basis and she keeps the area immaculate! Great job their keep up the good work!
-
December 2025 by Brian Shanower
Chris was fast and helpful. Nice clean facility.
-
October 2024 by Rico Taylor
I've been at public storage for about a year now and the place is is very nice and clean. Laney helped me get started with my unit and has been such a great help and so reliable when it comes to questions if had. I definitely recommend this place to anyone looking to store your stuff.
-
October 2024 by Ed De Leon
Great staff at 325 Brotherton, Escondido CA. Clean and secure storage spaces. Got a great deal of $1 for first month (+admin fee of $30).
-
October 2024 by Daria Delapine
There was a lady there with the name of Lane. She helped me made. The process goes so good. She’s happy beautiful very down to earth and organic. I felt safe leaving my valuables there.
-
October 2024 by Jennifer Irving
I've had an excellent experience with Public Storage! From the moment I walked in, Lane Rainey (staff member) was incredibly helpful and professional, making the entire process smooth and stress-free. The facility is clean, well-lit, and secure, which gave me great peace of mind knowing my belongings were safe. The units themselves are spacious and well-maintained, and the climate control is a huge plus for sensitive items.
Their customer service is top-notch; Lane was very friendly and willing to answer any questions or concerns I had. I also appreciate the convenience of their extended access hours, making it easy for me to get to my stuff when I need it.
Overall, I highly recommend Public Storage to anyone looking for a reliable and hassle-free storage solution. It's been a great experience from start to finish!
-
October 2024 by Jasmine Colak
Thanks so much to Laney for helping me with my storage unit at PS! I was accidentally charged for two and she helped me get everything squared away with no stress. Highly recommend!
-
August 2024 by Justin Gray
Not a fan of the Escondido location. Highly disorganized. They charged us for two 1x10 units, even though we only moved into one. It took at least 2 phone calls to get it straightened out.
We were also told it would be $1 for the first month, but once they had our debit card, they kept on dinging us for small amounts.
Load in and load is a challenge because hallways are very narrow and they have only 2 or 3 dollys for the entire property.
Also, the app does not work to open the doors. You have to punch in the 6-digit code every time.
-
August 2024 by Spencer Hom
Connie provided amazing customer service! She was so helpful and polite! My wife and I would recommend this location because of the great experience we had!
-
August 2024 by Ma Mu
Laney Rainey is the best manager ever! Super-professional. Super-friendly. Today I visited the Escondido facility for the first time. With great hospitality, Laney showed me around, explained how units differ, explained the logistics and found the most comfortable unit for me! She even helped me to complete and submit my application, adjusting the date and my customer information. Thank you so very much, Public Storage, for finding amazing managers like Laney.
-
July 2024 by jess
Awesome excellent customer service !
-
July 2024 by N L
Their hours on here are misleading. You have to have an appointment to talk to someone in-person and those folks leave at 5pm. In order to check the place out, you are forced to arrange via their aggressive corporate (not local) sales team who give you the wrong info and talk over you. Then when you find out they gave you the wrong info and you call back and end up with a different salesperson, he has a nearly identical approach as the last and doesn't care about resolving or even apologizing for the issue his coworker made. I ended up talking to 4 different people; no one of them apologized nor fixed the issue. They either talk over you or redirect you.
-
June 2024 by Lupe Cruz
Was a quick anf easy proccess ameila was very helpful
-
April 2024 by Dulce Hernandez Almazan
Amelia was very helpful with helping me find my unit and assisting me with the app went above and beyond great customer service!
