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February 2024 by Cecelia Quisquis
Never go to San Diego Affordable Spay and NeuterI have tried multiple times to get animals fixed there and every single time I’ve gone they give me some sort of issue. This time I brought two female cats to get spayed and they said they couldn’t spay them because they were too “feral” when they’ve been indoor cats all their life and socialized with people. I took them to tractor supply to get their vaccines and they did just fine!I tried taking a female dog in for a spay, their new policy was “they needed proof of rabies” and they told me it was on their website when it wasn’t there when I made the appointment, so they rescheduled me for the following weekend, well guess what! We drove the 1.5 hours to go down there wasting out time, gas, and stressing our dog out just for the vets to not even be there!! They canceled and never told us!I made sure to get the vaccinations done on the cats so the same thing wouldn’t happen, and well one doctor decided they didn’t want to show up so they could take the cats and instead of going down the line and telling people that the vet wasn’t here they made you wait until you got up to the front to tell you, in which we waited 30 minutes, now that’s not that long, but what about the many other people behind us waiting even longer!! I’m so sick of this place and when telling them that we have tried getting animals fixed several times and due to their mistakes, they made us the bad peopleIf you look at the reviews for this place, there’s so many bad and negative reviews, DO NOT GO HERE
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December 2023 by Claudia G.
AVOID taking your pet here at all costs!!! It took me a couple weeks to even get an appointment here because they were so over-booked. When I finally got an appointment and took my kitty to get her spay a couple days ago, they said she would be done within 4-8 hours and they'd give me a call. It was 4:30 when I hadn't heard anything from them since dropping her off 5 hours ago. They closed at 5, and I had tried calling them multiple times but they didn't pick up, so I went to go pick her up anyway. Got there and they said they had had "complications" with some of the dogs, and hadn't even gotten to any of the cats yet!!! Since your pet has to fast before surgery, my kitty hadn't had any food or water all day long and they didn't bother to tell me that they weren't going to get her surgery done that day. I was then directed to reschedule her appointment to the next week. So that meant that by the time my cat would have finally gotten spayed, it would have taken about a MONTH to actually get the procedure done...and who knows how many complications they would have had on her reschedule date!!! I understand that this is an affordable clinic but you shouldn't have to pay just to have your pet sit in their carrier and starve all day.
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December 2023 by Cynthia F
My female dog was spayed one Saturday by an incredible organized group of dedicated men and woman. Thanks to my voucher via San Diego Humane Society I was able to afford spaying my dog.
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November 2023 by T C.
Be very careful with booking dentals here. I thought they were low cost but they get you to the door with the $500 quote until and you dont know the other additional costs if they need extractions until you paid the $300 dollar deposit. I thought I was going to save money because my Petco Vet quoted me $800-1500 and these people are now quoting me $1200 just to pull 2 teeth of the 11 they say need to be removed. This is predatory vet at its finest and I will never bring my dog back here. They are also slow to check in and you think youre ready but they dont send all forms you need to fill out as well as not telling you to have your rabies vaccinations handy.
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November 2023 by Alejandra López
Thank you for your hard work!! SNAP Neuter/Scooter is a great low-income/ price options for those willing to be responsible with their pets. They treat them really well and staff is really nice! I had an amazing experience and I recommended them 1000%. Scheduling an appointment for your pet is rough due to high volume of requests, but they totally reach you out and try to work with you for the best dates or provide you resources in case they are full. Thank you again!!
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November 2023 by Sharon Smeltzer
FLEAS! FLEAS!!! Beware - No Joke! I took my two cats to get spayed and neutered. I dropped them off at 10:30 am. I received a call at 4:30 to tell me both cats had a runny nose so they could not do the procedure. Seriously! The cats were fine and they couldn’t tell me that hours earlier??? I pick them up and they were covered in fleas…a LOT of fleas. No fleas were on my cats when I dropped them off. Not only were they covered in fleas, there were 100’s of tiny black specks all over the cats and inside their carriers. The specks weren’t moving, but when they got wet, they turned into streaks of red. We believe they were flea feces. For there to be that many fleas and black speaks on my cats, this establishment literally must have a total infestation that isn’t being cleaned up. Disgusting!!! My cats have spent the last week quarantined in the bathroom being treated for fleas. Our family is seriously bitten up all over our legs. This is so unacceptable!!! The cheap prices are NOT worth it!!!!!!! This establishment should be ashamed.
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November 2023 by Bobbie Grant
Affordable and the staff is very friendly and helpful. The clinic was clean and communicative as to how my dog was doing and when I could pick her up after the teeth cleaning. Highly recommend this clinic, taking my other puppy to be spayed ?
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October 2023 by B V.
I would definitely listen to these reviews and not attempt to go here. I arrived 20 mins early before appointment time. Yes there was about 4 cars in front of me and I was aware that it takes a while to get checked in. I arrived at 8:40 and sat u til 9:50 only to be told they were full for big dogs and couldn't take my dog. Driving over an hour to get here it was very disappointing to be told they couldn't get my dog in. They should know how many applicants they have since you have to fill out paperwork before hand. Maybe it was a blessing in disguise from reading the other reviews I was worried about bringing my dog here.
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September 2023 by Rocky Gitana
AMAZING CUSTOMER SERVICE! Came on Sunday for the drive thru walk in. It was super fast. My kitten got scared during the car ride and pooped all over her bag, and one of the employees Lori went above and beyond and took my kitten in and cleaned her up and the bag as well. Thank you so much for your hospitality and making sure our kitten was ok and more comfortable! Xoxo
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August 2023 by Raquel S.
AMAZING CUSTOMER SERVICE! Came on Sunday for the drive thru walk in. It was super fast. My kitten got scared during the car ride and pooped all over her bag, and one of the employees Lori went above and beyond and took my kitten in and cleaned her up and the bag as well. Thank you so much for your hospitality and making sure our kitten was ok and more comfortable! Xoxo
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July 2023 by Cindy Bay
They were so wonderful and loving with my Dozer Ray. I would recommend them and will be bring all future pups here!
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July 2023 by Zod Aria
Such a losers, we have been told we are good to drive 40 minutes to drop our kitten after calling and making sure there is no huge line or cancelation.We got there by 10:45am, we had an appointment at 11am, big line was smiling at us. Waited 40 minutes, around 11:30 a.m.; a lady walked to us and said we have to reschedule you !!!Seriously ???They overbook and will waste your time, we explain that lady, we called, we made sure we good to drive 40min, why are you wasting people's time ?She responded, "Why do you talk to me like that !??I said, "Wow, that's a typical California attitudeSuch losers
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July 2023 by Lili V
So we called before our appt to make sure it's ok and they will take in our kitten! We stood in the line for 45 min and this lady showed up very rude and said we are not taking in more cats!!!! This is how they will waste your time on a Saturday telling you to go away as easy as that! Hell no! I'm not resceduling with this people and I'm happy that my cat didn't go there since they are very rude, and they dont care! If they don't care for my time they will defiantly not care for my cat as well. Zero stars and do not come here at all! Pay more and go somewhere else these people are not worth your money and trust at all!
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June 2023 by Matt Y.
Called inquired about services as it was Sunday and there are limited places open. Was told it would be fine for at least an exam of the area. I would pay full donation price anyways. Vet tech said come later not a problem. Showed up on time waited an hour and then vet refused to see doggo.
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June 2023 by Tyler C.
This was one of the most frustrating experiences in my life. I arrived 25 minutes early for my appointment and I sat in a line of cars for TWO HOURS before being told to leave as they were full. My appointment was for 9am - I called at 9:21 to ask about the typical wait time, how many cars in front of me, etc and she said "sometimes it's 20 minutes, sometimes it's an hour" 30 minutes later an older woman came out to verify I had an appointment and said I was good to go and would be seen. She said she would come back with an estimated wait time and never returned. AN HOUR LATER - they again verified I had an appointment and ten minutes after that they said they were full. I drove an HOUR out for this visit to wait for three hours and then to be told I didn't have a spot - I had a confirmed appointment at 9am - how in the hell do you overbook by that amount? One of the most ineffective, inefficient, poorly run business I have ever had the displeasure of seeing. From top to bottom you have people that have no idea or concept of service, no idea or concept of how to move people alone or schedule, and no idea or concept of how to be a human being. What is the worst is the disservice to animals - to keep animals from eating or drinking and the giving them anxiety for sitting in a car for hours for no reason - shame on all of you. I encourage whoever reads this to exercise some accountability and shut this down until you have any clue how to effectively operate.
