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July 2023 by Cassie C.
Best store for woman's underwear. I am glad they have one also In Carmel Mountain. Great sales. Beautiful quality.
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June 2023 by M 87
Awesome selection, good sales better quality then VS! The staff is also very professional.
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September 2022 by JoAnn M.
I visited soma on the way back from San Diego. The store is full with so many options bra's, undies, sleep wear & lounge. Customer service was fantastic.
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May 2021 by Danielle Marie
This was my first time in this store. I was looking for a very specific type of bra and wasn’t positive on my size. Penny was soooooo patient with me and extremely helpful. I’m very impressed with the quality of the bras too! I had never entered the store before because I thought it was more for “older ladies”, but they actually have some cute and comfortable stuff!
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February 2020 by Laura S.
Stopped in this evening at Soma intimates in North County mall. I went in for the sale on panties 7 for $37.00. Can't get any better than that. Penny assisted me. She helped me with colors / sizes. She was patient and so kind. Outstanding customer service at its best. I also was assisted by Elizabeth. I'm going back to see her Elizabeth or Jessica to assist me with bra fittings. She was also very helpful and her service was just as wonderful . I will be back. Happy customer! Laura Songer
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November 2019 by Sunny S.
I am so happy that I went into the North County Fair store. Jennifer and Jessica helped me out and I was so impressed. I had been to the sister store, and there were too many customers to get helped the way these ladies assisted me. Don't get me wrong - they were so nice at the Carlsbad store - just a busy Saturday! Went to NCF early afternoon and had excellent help. The two "J's" were expertly trained in bra fitting and customer service. I was tired and frustrated trying to find the correct items. They expertly and sweetly helped me out! Thank you Jessica and Jennifer!
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September 2019 by Judy Mcintyre
Terrific staff, wonderful selection on bras.
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August 2019 by Jennifer K.
I kept ignoring this store for years, and I finally went in and realized that I will no longer shop at Victoria Secret because these bras are the most comfortable bra I ever wore there brand is always about having it be comforting. Elizabeth (Ellie) and Jessica provided great costumer service and were extremely patient and very nice with helping me, they made sure my bra fit perfectly and that they made sure about it being comfortable for me and not all about just selling the product and also made sure that it was a bra that I would love and be happy with. I love this place I'm forever shopping here :)
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July 2019 by Samantha B.
I went today to the Escondido CA North County Fair Mall store with a return that was not one of my proudest moments... For 3 months I had held onto a bra that I had worn, washed and disliked intensely. Knowing full well that the return policy is within 60 days I went in and after picking out a few things that I liked started the return on the bra. After gracefully and calmly going through the options available to me within the store (none of which worked for me) the sales associate contacted corporate who satisfactorily resolved the issue. Customer service is easy when things go well, however it's within the challenging situations that both a company and the associates within a single store showshow their true colors. Their actions saved a customer of Soma as well as their sister company Chico's and made me a customer for life.
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March 2019 by Anna Espinoza
A lil pricey but 100% better quality than the big VS
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October 2018 by Tasha Yasmin Kadah
I bought lounge wear a year ago, and it's falling apart. I have lounge wear from Walmart same material. That is still holding up. For the price it's a rip off. Soma you should buy better quality. Like I said their quality is not good. My stuff is disintegrating. I am disappointed
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September 2018 by Farrah Bauer
Great comfortable styles. My only complaint is i wish they had more stock of smalls.
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August 2018 by mary d
Pricey but the best bras in my size
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August 2018 by hcoyne c
Great customer service
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July 2018 by Mary Wyatt
Soma is not just a lingerie store - they have very comfortable lounge wear clothing. Very helpful staff to help you choose your size/fit. I would highly recommend their "cool nights " nightwear. Great sale going on now too!
