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April 2024 by MARISCOS BORQUEZ
The best
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January 2024 by John Fontenot
Terrible food, Terrible service, way too expensive.
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January 2024 by Adonaynisi G
Super slow, to pay for chips it took 20 minutes, completely inefficient for a hospital setting.
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December 2023 by Maria Beltran
The girl who attended us seemed very frustrated and bothered with every request. When I was done paying she stuffed two soup cups inside the same sandwich sleeve as if I was going to walk away with a soup cup tilted vertically in a sandwich sleeve. When I asked for a bag she seemed as if she was going to loose it. I proceeded to take the two soup cups out of the sandwich sleeve and she seemed even more bothered when I was trying to recollect myself with all the items without a bag and all while attending a sick child. She was more worried about ringing up and charging the next customer as I was in the way of the next customer from using the credit card machine. All this time not acknowledging that I couldn’t walk away as quick because there was no proper packaging provided. I think the restaurant has given the employees little support and they must have high turn over. You can tell when a restaurant values profit over customer service, it reflects in the employees attitude because they deal with all of the backlash. Although I know this may be a problem w the restaurant not giving the employees proper support the attitude that the employees have, still have alot to say about the over all experience. I did regret not walking further and making it to the hospital cafeteria.
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December 2023 by Maura U.
If i can give it a zero I would , worst service. Took forever to get my sandwiches the girls had no help and couldn't understand anything any customer was telling them on their sandwiches. Also would not change their gloves and in the middle of making my sandwiched the girl coughed , subway please do better !!!! This cannot be inside a hospital , terrible just terrible made me feel so awful for the employees and the customers having to see this.
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November 2023 by Brittany O'Neil
The frontline staff is amazing and do the best they can with what they are given to work with. I think it’s pretty sad and disappointing more care and thought isn’t given to this location. It’s evident it’s not a priority, despite the amount of people served, and the population. Often times the quality of the veggies is poor, and they are often out of a lot of items. I understand that people get frustrated with the wait times, but that goes above the frontline workers, they need support from higher up and more resources. Thank you workers, for all you do!
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November 2023 by Jose
Place is atrocious. Staff have a stank attitude for no reason. I have gone a few times and was maybe only content one time. Had one of the male workers one day tell me he couldn’t serve me due to him about to go on break and then proceeded to make himself a sandwich and I had to wait about 10 minutes until another worker had shown up. Had a redhead female tell me once that they weren’t serving sandwiches until 5pm when nowhere on there times posted it stated they closed at a certain time. Employees have no customs and courtesies place is extremely dirty for being located at a hospital. Do better, these employees make the hospital look bad.
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October 2023 by Brady H.
Terrible customer service. Most of the time the workers stand behind the counter and ignore the customers standing in line. Unfortunately this is the only real option for food. This is a poor look for Radys as employees and the community have nothing but poor reviews. Sure wish this would be replaced with a better option.
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October 2023 by Daisy Gustafson
I was waiting for an appointment decided to get something to eat . The girl there was mopping the same area for like 15-20 mins she saw a line forming didn’t care kept mopping . There was only 3 people ahead of me yet it took me over 30 mins to get my food . I understand there’s only one person but the customer service sucked she would take one order then go to the back for a long time . No :I’ll be right back just wouldn’t acknowledge customers . I felt bad for the people in line who were on a time restriction. The lettuce was pretty old looking I wouldn’t recommend this place go to the cafeteria instead .
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October 2023 by d lazar
Awful service. Understaffed. Will prioritize online orders over in person customers and leave people in line for >25min while fulfilling on line orders. This is also reflective of the overall service and food quality. If you have a sick child and time is a priority, Just eat at the hospital cafeteria instead…it’s a much better option than wasting your time at Subway
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October 2023 by Paul Snay
The lettuce was orange, and the servers had no professional demeanor and seemed to lack training. When the lettuce was brought up to the server, she laughed and told another colleague in a “wow he said that” type of way instead of in a “wow how do we fix that” sort of way. Just because this is the only choice around doesn’t mean you need to give the customer a bad deal.
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October 2023 by K. Anderson; Mom. Support Staff. Ordained Minister
I had a really delicious Subway club sandwich (footlong) that I split with my buddy. It contained 3 meats. We did not toast our bread. Overall, it was pretty delicious. I added mayo, garlic aoli, and pepper along with all the veggies. Hate the busy San Diego area it's in, but I will eat at my local Subway in Ramona very soon!Vegetarian options: There were large veggie patties and tons of vegetables to choose fromParking: Not sure if the parking structure is paid or free, but it's at Rady's Childrens hospital. Found a few free open spaces along the street 1-2 mins awayKid-friendliness: It was inside the children's hospital, they had high chairs and a large walking space with 1 booth and many tables and chairsWheelchair accessibility: plenty of room for people with disabilities and wheelchairs
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September 2023 by MARIANA SAM
Terrible costumer service.Dirty disgusting tables.
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July 2023 by Jonathan M.
Terrible customer service. Was told I couldn't order a sandwich because they were short staffed. But there was no other customers. And they closed at 10pm. I showed up at 930pm
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July 2023 by Sha Me
I hate giving bad reviews but something should be said & done. Google says they're open til 10 pm but my son just walked over from the hospital & they had just closed at 8 pm. Fix your hours on Google so you don't upset potential customers. People are hungry & can't get to the cafeteria at the hospital while waiting for their hosptial services. It's a great location.
