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June 2023 by Google user
We had two wheels on our Tesla touched up from gouges and scratches after a four year lease. They come to you and the job is amazing. The price is very reasonable. They do such I good job I swore they just replaced the wheels, I cannot tell where the work was done.
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November 2022 by Shannon M.
Super impressed with Velvet Touch Wheel Repair! Two of my rims got scratched at a tire shop, and another rim had some damage from a curb. Erin was super responsive in asking questions about my vehicle and setting up an appointment, and Nathan showed up as soon as I was available. I love that he is the owner, and still takes time to take care of his customers. He was friendly, quick, efficient, and did an amazing job - my wheels look brand new! I recommend this business to anyone looking for wheel repair or touch ups!
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October 2022 by Paul B.
This company is amazing! Worked with me on my schedule and was fast and communicated very good. Very professional with lots of experience.
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August 2022 by Betty J.
Recommended by Tesla Called and they have nicest staff, made appointment after sending picture. They showed up on time. Did a excellent job Highly recommend!!!
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May 2022 by Joshua H.
I have a 2014 Mercedes Benz ML550 black on black with AMG rims. These rims are not cheap! I bought the car from family and the rims had hit some curbs and had road rash. Nathan and his crew showed up and my rims look like new!!! Thank you Nathan for your art and bringing back my rims, very much appreciated. And on top of it all it was very affordable, his truck was clean and all his equipment was in top notch shape. Bottom line is I would recommend velvet touch to anyone who owns a nice ride and needs their rims looking like new!
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April 2022 by Jennifer Harpin Yoga
I am SO impressed with their work that I had to drop a review. They were highly recommended by Volvo in Carlsbad and I can see why. They are super responsive and their work is almost like magic. Thank you Velvet touch for making my rim look like new!
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April 2022 by Robert P.
Outstanding service! My Volvo S60's "Talos" wheels were restored back to their original luster thanks to Nathan's expertise. Highly recommended!!
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April 2022 by Keith W.
I own a 2020 (Electric) Porsche Taycan with 21" wheels. The good news is....that size and look of that wheel...on that car is stunning,. The bad news is....it is so darn easy to nick and scrape these wide 21" wheels. The really good news is that Velvet Touch Wheels is in a class all its own when it comes to restoring wheels back to "show room" new. The really-really good news is that Nathan (the owner) is committed to the lost art of "saying what he will do and then doing what he said he was going to do". After setting up a time/date for the mobile repair, Nathan arrived on time, inspected the damaged wheel and then explained the process and what I could expect. When the job was just about complete, I was in awe with his work and the transformation back to new. However to my surprise, Nathan indicated that he spotted an issue that (to me) was not visible to the naked eye. Nonetheless, he said that after a week or two, he would to return to fix and resolve a spot that I could not see. Sure enough 10 days later, Nathan came back to the house and worked on whatever microscopic issue he saw until HE was satisfied. In the end I was so blown a way by this level of perfection that I have saved Nathan's number in my phone under my "favorites". It is a great day when you find a company that places perfection over profit.
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December 2021 by Eric C.
I just had some road rash on my Tesla Y, nothing major. Velvet Touch as quick, communicated very well, and price was very fair. They matched the mat black finish perfectly. I will use them again if my wife rubs another curb, gurrrrrrrr!
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December 2021 by Henry E.
Phenomenal work repairing my wheel after a curb suddenly and inexplicably jumped in front of my car. I actually had to ask where the damage was after it was repaired. Nathan was communicative and timely. I'll hopefully never need the service again, but if I do, I know my first call.
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October 2021 by Tiffany W.
Nathan arrived on time and only took about 1hr to fix my 2 BMW X5 black sports rims. One of them was particularly mangled, and now they both look like new! The only problem is they look way better/cleaner than my other two wheels lol. $150 per rim or $125 for multiple rims. Way cheaper than replacing it, I highly recommend!
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October 2021 by Yuriy Aydinyan
Amazing work. My wheels look like new. Very professional, highly recommend
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July 2021 by Bob P.
Velvet Touch came out to my home to clear coat my light alloy wheels. The car was parked in the center of the garage, as requested. It took Nathan about two hours to do the wheels, on a Friday. Nathan used a compressor and a spray gun to spray the wheels. Nathan said to let the wheels dry one to two hours. I could see the wheels were wet, when Nathan left, and let them dry for four hours. The wheels looked great. I took the car to dinner that night and noticed the car paint felt rough and like fine sandpaper. I rubbed my hand over all parts of the car and the exterior paint was like that. I figured it was overspray. Since it was late Friday, with a weekend ahead, I used a clay mitt and lubrication to go over the entire car and get off the overspray. It did a great job and there are no remaining issues. I texted Nathan on Monday morning to let him know. He apologized that I felt the car was rough but said he had checked the car and it was smooth when he left. I asked if the car should have been covered and again he said the car was smooth when he left. I was not looking for anything from Velvet Touch, and just wanted to make them aware. They should have taken responsibility and I would have been fine with that. So, I am not saying your shouldn't use Velvet Touch as the wheels looked great, but want to make people aware that you might ask about protecting your car if you having something similar done. Might save you the hassle of having to clay your car afterward. Bob
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June 2021 by Karla S.
I sent an inquiry and Nathan contacted me back the same day to give me info. He was very responsive when I was communicating a schedule with him and was able to come out to my work to fix up some curb rash on my new Lexus. He was very reliable and did an AMAZING job on my rims- they look brand new!!! I will definitely be calling him for any future damages I might do (I'm being realistic because I know myself... lol). He got the job done in less than 2 hours and I'm very pleased with the results. Highly recommend!!!
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May 2021 by Thomas B.
I expected my road rash rims to look better but MAN did they come out looking great !!!!! I can not tell where the damage was. I've seen cheep repairs that oxidize (discolor) over time. Velvet Touch preps, masks wheel/s then sprays clear coat. Clear coat just like original rims.
