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March 2024 by Isabel D.
Went in to use mailed in coupons, & Willow made sure I was satisfied with all my pick-ups. Even though they didnt have my size.. she was the only one to offer it being mailed directly to my home & it came in a couple days! Got a great deal on my little haul, & am super happy with everything I got! thank you for your great service & help Willow!!
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February 2024 by Brittany T.
Atmosphere: 4/5 Cleanliness: 5/5 Customer service: 5/5 Speed: 4/5 Price: $ Outdoor seating: Restrooms: in mall Dogs: service dogs Pros: great selection, customized fittings and sizing, clean store, very friendly staff- Betsy helped me find the perfect fit I've been looking for! Cons: older store and very low staff
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January 2024 by Beronica Mayoral
The attitude of some cashiers bothers me, a customer service course would be great
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January 2024 by yi yi
Got a few items on sale - customer service in this location is not as great as other locations.
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November 2023 by Ruben M.
Jackie helped me out big time I didn't know what to get my girlfriend for Christmas and she went above and beyond to help me out, if she isn't already she should be a manager! Maybe even the store manager! Thank you Jackie!!!! Promote her!
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November 2023 by Michael D.
Absolutely 100% the worst experience at a store in my life. The laziest, rudest most useless employee I have ever seen anywhere. I never leave review but it was so bad experience I had to. My wife and 3 other customers were waiting for the fitting rooms and she proceeded to pass by, stepping on the clothes on the floor in the fitting room, and completely ignoring there was a line. Another girl who was small with black hair in a white sweater and pants came and asked us if we had been helped and took care of us. Very helpful...I pointed the other associate out to the cashier when I was checking out and asked for her name to which the cashier told me it was jackey. When we asked a question she act like it was a waste of her time and was entitled, giving attitude. Very entitled for someone who sells underwear and works at a mall.
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October 2023 by Mauricio Ramirez
I like
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September 2023 by Thania F.
Naomi was the sweetest! She helped me look for my bra size and pulled out 3 different options in my size! I'm a 40C, it's such a pain to find my size and I was hesitant to go to Victoria's Secret, I haven't been there in some time because they usually don't carry my size. Naomi made me feel comfortable and made me feel like I belong there. I bought all the bras she showed me and some PINK panties in XXL because there was a sale going on!
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July 2023 by Giovanna D.
I recently got a breast reduction and was excited to go get some new bras. Jennifer was super sweet and helpful and helped me find what fit me best and made me feel very comfortable in everything- girly deserves a raise
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July 2023 by Alesha D.
Vanessa was AMAZING in helping me find the perfect fit and style! Thank you for your patience and expertise
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March 2023 by Alexandra
I like this place because they have beautiful bras and panties, but they are quite expensive and sadly they didn't have my girlfriend's size in bra (larger bust). I don't recommend this store for plus sized people.
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March 2023 by Alex D.
I like this place because they have beautiful bras and panties, but they are quite expensive and sadly they didn't have my girlfriend's size in bra (larger bust). I don't recommend this store for plus sized people.
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February 2023 by Heidi C.
Very sweet and helpful host working today. The last time I came I think the same person helped me learn my true bra size, wow. I was way off! The selection of materials and prints and textures is amazing. I love their 5/$30 panties and they always have enough in my size. I love coming here!
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January 2023 by Pauline P.
There's always an issue with this Victoria's Secret and I've been to many. I am a card holder and my card wasn't working today because "there was something wrong with card system", um okay? Ceiling was leaking water over product. The store itself is messy cluttered and disorganized. Employees don't seem too friendly or helpful... I'll opt to go to another VS. don't waste your time here...
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January 2023 by Tam C
Give this store 5 stars because there weren't 6. Miranda provided excellent customer service. I was greeted from the manager with warm smiles. Thank you for the customer care you provided. Give this manager a raise.