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November 2023 by rose l.
Came here to get some shoes for a trip and was greeted by a nice woman who worked there and helped us find what we needed. There's a large selection of shoes (Uggs, Birkenstocks, and more) on the first and second floor where the second floor is also 50% off. The shoes are very high quality and nice leather.
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October 2023 by Susan W.
Always a winner. Best leather goods. Great jewelry selection. If they don't have it, you don't need it
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October 2023 by Mic K
The employees were weird and standoffish. Felt like I was inconveniencing them by shopping there despite pretty much staying to myself. I am happy with the shoes I got, but that’s more on the manufacturers than the store itself.
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August 2023 by Sheri Schaal
Lots of selection & friendly helpful staff
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May 2023 by Sailing Nomad
A lot of shoes, boots, and socks for Women and Men; small children's section. Wish they had leather and plastic free options, and more sustainable selections.
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January 2023 by Susan Adelsperger
They have so much, and the selection of styles is amazing. Definitely a return customer.
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November 2022 by Stephen Davey
Walked in, the woman at the counter said to let her know if I need help, cool. A couple minutes later she approached me and asked again if I need help, I said no I'm just looking around, and she walked away. I continued looking at shoes for a minute until I felt her presence again, turned around, and saw she was behind me nearly hovering over my shoulder. Needless to say I left.
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November 2022 by Teresa S.
I bought a pair of quality shoes that were quite expensive and I only wore them inside during working hours, but they started to malfunction after just 3 months. I went back to the store hoping they would offer to glue the shoes (a simple fix for the time being) or help in literally any way, but they did not help me at all. In fact, they didn't apologize or express any kind of remorse or willingness to help. The person at the front counter simply said she'd check for glue, then came back saying "no glue today". I walked away feeling frustrated and confused because I'm not used to investing in quality shoes from a quality shoe store, and when I finally did, the shoes fell apart quicker than cheap Amazon shoes, and the service was worse than Amazon's. I called Plaza Shoe in Arcata to see what kind of warranty policy they have, and the woman I spoke to on the phone was incredibly helpful! She directed me to some next steps I could take, advised me on shoe repair and brands with great warranties, and explained their warranty policy. Needless to say that I will not be shopping at Abraxas again, and will choose Plaza Shoe as my new local shoes store.
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October 2022 by sarah baker
Great shop! The staff are super friendly and helpful. I went in looking for a work shoe, the woman spent an hour helping me. Just as I was about to give up and buy a pair that I was unsure about, she swoops in with a pair I had not considered. I ended up returning the shoes, but I will return because of the amazing customer service!
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October 2022 by Diamond Love
They have really nice shoes, bags, jackets, coats. Quality leather goods. Very trendy fashions that are in season. Tags are pricey...
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October 2022 by Chelsea Ryan
So good ?sale on upstairs. Great service. Quality products. I joined for 10% off next time.
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August 2022 by Jeannielisa corlett
Great choices for boots, staff is not the most friendliest, but good choices in footwear
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July 2022 by Ashley Doss
Very well priced, definitely happy with my shoes and will be buying more.
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July 2022 by Justin Chudgar
Wonderful footwear and leather goods, pleasant and helpful staff. Unfortunately beyond my present budget :(
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April 2022 by Nita Brake-Mills
Wonderful store! Makes me want to dig deep into my wallet. Just a marvelous place to shop.
