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March 2024 by Preacher And Wifey
Nice people
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February 2024 by Stephen n Mandy Edwards
Nice staff but not very helpful. Definitely a big box store
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February 2024 by Wendy Zampardi (Is lender in Fortuna, CA)
Good prices for tires for average cars.Pros: price, free 5 year road hazard coverage, additional discount for replacing all four tires, Costco is everywhere in case needing to utilize free air and road hazard protectionCons: should call to make sure they have the size tires you need, I needed to wait 2 weeks for tires. Road hazard coverage is useless for specialty tires because they don't have replacements in stock. Our other car which has standard sized tires we were able to utilize the road hazard insurance however we were told about two hours and four hours later, we are still waiting.Certainly, Eureka store is the worse Costco tire experience I've ever had and we've been buying Costco tires for about 30 years.On a side note Discount Tire had my odd sized tires in stock, also offer 4 tire discounts and road hazard, and are also located everywhere, and are able to change a tire in less than 4 hours making discount tire the wiser choice for me and at least 2 of our 5 vehicles.
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February 2024 by Tim Clark
Great prices!!!
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January 2024 by Angela Bobcat From the Emerald Triangle
Quality. Yet, I was surprised by the pro-rated stipulation that I was previously unaware of when I went to replace my tire from when it exploded on the way out of Willow Creek, traveling west. The tires were only about 3 months old. Been doing a lot of driving ? gotta remember to get the rotations done!
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October 2023 by Ms Faiai
Amazing customer service. Thank you!
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June 2023 by Carlene P.
I've been to many Costco locations and they've somehow hired all of the folks with great customer service skills at this one in Eureka! From the customer service desk staff, tire installers, cashiers, optical and even the greeters and folks who review your receipt at the exit, they're all personable and helpful. It's a little hit or miss at the food counter, but today the woman with whom I interacted was delightful.So the store is A+ but a word of warning if you're buying appliances online: there are consistent delivery delays/issues up in our area. The site says you must live within a 50 mile radius of the store, BUT, they don't deliver them from the store. They subcontract the delivery/install to outside companies and both orders I placed this year were significantly delayed. It took weeks to get the appliances delivered and then installation was to be set up with yet another company who didn't contact me for 10 days after the delivery. We installed the dishwasher ourselves and could have saved ourselves a lot of frustration by renting a U-Haul pickup for an hour and going to Costco and buying directly from the Eureka store. Now waiting for a refrigerator to be delivered next week and regret not having taken my own advice (bought on 6/6 with 6/23 as earliest possible delivery date.)No reduced star rating for Eureka location due to online purchase issues.
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April 2023 by Bill B.
The tire shop would not mount my new Costco purchased tires because their DOT rule book stated my rims were 1/2" too narrow. Doesn't matter that I've been running the exact same tires for 15 years. So be very careful to check before waiting a week and a half for your tires to come in and then wait for your appointment.The rest of Costco is great!
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March 2023 by Vanessa Y.
This review is for the tire center. There was a tall gentleman wearing a beanie who was extremely nice and helpful! My car's tire pressure light came on and he redirected me to the complimentary air pumps. He even came out after addressing the other customers to check on me and teach me how to reset the light on my dash. Great service!
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March 2023 by Bobbi J.
Other than manager Sarah being rude and shoving herself in front of customers like they don't exist without even an "Excuse me," it's one of the best shops in Eureka. Clean, well stocked, and tidy shelves! If only they sold those pumpkin pies year round!
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January 2023 by Derek B.
The store is your standard Costco but the few times we have visited so far they have been low or out of the usual supplies- simple things like bananas or crackers and such. Never thought I would see a store short on produce. What was difficult to swallow from Costco, and I think it's the same everywhere is that we ordered an appliance from them and their delivery took over a month. And half of that time it was sitting in a single location not moving and. On one could give us any answers. Not Costco, not their shipping vendor. No one. So while we finally got our product, it took quite a while. Glad we have the resource in the area, but wish they would change their shipping model.
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August 2022 by Danielle B.
They wouldn't let my service dog in because she was in a cart. Said it wasn't sanitary. But I don't see them cleaning carts after every use and I'm sure My dog is a lot cleaner than most children that get put in the carts. Plus she was on a blanket I brought in for her. They give me a problem every time I try to bring her in and every time is a different excuse. shame on you Costco.... SHAME ON YOU!
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July 2022 by Paras S.
Racist staff and clientele. Nothing new to report as many other reviews cover the same issue. Seems like the attitude in this part of town reflects an outdated anti Asian story from 100 years ago. No wonder eureka tore down their Chinatown. Staff that stare at Asians and laugh when there are racist and sexist jokes made at by other shoppers at their expense. Save your money and go shop at a different location. Let this branch go bust.
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July 2022 by Crystal R.
Racist and sexist staff! Apparently this place is for white males only. Read all the past reviews. All victims are all female and/or minorities! I was at the entrance next to two white male checking memberships waiting for my fiancee. Out came a group of 7 young white male. I moved out of the way closer to the staff, but the group went out of the way to walk right next to me harassingly say "lets buy a girl at costco!". All of them laughed. The two staff smirked with them! When I went in showing my membership they both just cold stared at me. Nothing said. When my fiancee finally walked through the door, they both pleasantly smiled and said "thank you sir!". Is this the culture and professionalism of Costco!?A young asian female gets sexually harassed in front of the staff on Costco property, and they not only didn't do anything, smirked with the harassers!? Your staff is no better than that group of trashy racist people! If you are a young asian female, don't even come into this town alone! Spend your money elsewhere! Update: I just read all the past reviews here. Apparently rude and racist and sexist staff is a thing here. Its prevalent and been happening here for years! Most victims here are either minorities and/or women. Shame on you Costco! News for you: all the out of town minorities rolling in here in their Teslas or Rolls Royce isn't because they stole your jobs. It's because of mindsets and attitudes. And your staff's mindset hasn't changed since the 1800s! Time to evolve don't you think? Don't bank on the government racially ousting people with some Exclusion Act again. We are as American as you are, and we will certainly be excluding this place from any future shopping sprees. Also, culture rolls down from the top. Management here is pretty trashy too I bet! This place needs to be overhauled! Hire diversity!
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July 2022 by Ferdie Bird
Wow!! Fast service from great guys! Thank you Nate, Josh, and crew. Sorry I can't remember the other guys names.Five star service!