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December 2023 by Google user
While in the area was looking for a mask for my bipap, they had what I needed on the shelf with no rx needed. Very thankful to find this after every other pharmacy and medical supply not being able to help me because either they needed a rx or they didn't carry what I needed. Definitely plan to return here again and the staff was very helpful, stopped their conversation to help me get what I needed unlocked also checked me out instead of sitting there telling me to self check out. Very much appreciated!
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August 2023 by Windy S.
CVS has been my pharmacy for over 25 years. Unfortunately, that ended yesterday. It seems like things are falling apart. there has been a steady decline for a while. I overlooked countess disappointment, wanting to give their system a chance. I know things have been difficult for them on many levels. I was treated so poorly yesterday, and it was not acceptable. To be honest a HIPAA violation occurred. It was clear staff were stressed. I don't recommend CVS at this time.
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August 2023 by Jack D.
They closed the Pharmacy a few minutes before 6PM because they assumed no one else needed prescriptions. Well I did. I needed to pick my family member's anti depressants. This was the only window of time I could possibly do it and no one else could pick it up but me. They refused to help me. I can't imagine what this would be like if someone didn't get their blood pressure medication or something but clearly these Pharmacists care more about collecting a check with minimum effort rather than helping people. If you're looking for Pharmacists who genuinely care about the health of the people they're giving medication to, do not go to this place as your pharmacy. Better yet, look at all the Eureka CVS reviews and you'll realize that the CVS's in this town have no value. I'm switching to a new Pharmacy right now, and I regret all the time I've wasted not doing so.
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June 2023 by Mark M.
Absolutely the worst pharmacy I have ever been to. They bombard you with text messages, implore you to use the app, make it nearly impossible to call. Refills through the app take weeks to process or just get deleted. When you get messages to come pick something up it is never ready or even in their system. The line at the counter is always a long wait. Awful all around. Switching to Costco.
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June 2023 by Jennifer C.
CVS CORPORATE- DO BETTER! The staff are so overwhelmed that they are quitting and there are always new faces when I go in :( CVS need to treat their employees in Humboldt better. Otherwise, the 2 or three people there are great but exhausted and overworked. People with chronic illnesses need to know their pharmacies are on top of it. I will be switching to a different pharmacy.
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December 2022 by Ryan Phillips
Pretty sure they gave me Covid instead of my booster shot lol
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September 2022 by Christina Frye
I need antibiotics for my daughter who has pneumonia. They sat on the prescription all day and told me to come in at 4:30. When I arrived they turned me away saying it would be ready the next day. When I showed up the next day the pharmacy was closed. This place is a joke.
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September 2022 by Accept I.
Love CVS.. come here for my Facial stuff! Definitely needs better later hours though or 24/7 buisness or something!
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July 2022 by Yirra R.
Needs to have better hours like 24/7 buisness or something. But all in all great drug store! Most of the time I come here the employees are really nice and respectful!
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March 2022 by Jess H.
This is a review of Synthia more than the store itself. My mom & I just got home from purchasing an OTC medication there. As we were checking out, Synthia wiped her runny nose with her hand, then started checking us out without using hand sanitizer. When I asked her to use hand sanitizer, she gave me a nasty look then put a little on her hands & did a half-assed cleaning. Sorry I don't want your snot on my stuff? It would be disgusting if this happened anytime but especially during a pandemic. Myself & others have also seen the pharmacists giving vaccines without using gloves. I am going to look into how to report the lack of gloves to the Health Dept because clearly cleanliness is not a priority to this CVS. I used to frequent this store because of Charles. He was wonderful & so helpful! I don't know where he went but it is apparent he no longer works there based on how poor the currently running. Avoid this store at all costs!
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January 2022 by Jessica A
Staff was VERY nice at the pharmacy but honestly if you have 3 or 4 cash registers and 5 employees back there with a line of 6 or more people... open one more please that’s ridiculous most people in there to get there meds NEED THEM. Also a lot of us have jobs and may be getting them on our lunch real quick with no time :/ that’s the only thing that made my experience so terrible was having to wait an insane amount of time when one more employee could ring up some people in line... everyone in line was very irritable about it as well and I even heard they can’t open another register for this long line...
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January 2022 by Abigale shrader
The pharmacy works were rude and not help full went to get my meds The told me come back in 45 min and when I went back to get it told me I was not ready and tred to say that they didn't say it was ready. Rude adatude and staff
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August 2021 by Anna H.
Oh boy. The pharmacists and clerks have all been extremely nice to me. No complaint there. But lately I can't count on them being open when they say. Last Sunday I had a terrible toothache and got through to my doc and he sent the rx to CVS. I went to get it about 1pm and their pharmacy was closed for the day. Their website says it's open on Sunday until 5p. So I had to contact my doc again to get him to send the rx elsewhere. It seems like a lot of employees have left so they can't staff the store. Don't know why they left but I'll be transferring all my prescriptions to a different pharmacy.
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August 2021 by Alex L.
I set a pretty low bar when it comes to CVS stores. Their stock is expensive and hit-or-miss and it's never a place I want to spend a long time in. This one was no exception and fell somewhere in the middle of my typical CVS experience. We were in town for a day and needed a couple supplies before we went camping. This being the closest store, I gave it a shot. On the plus side, it's a very big CVS with lots of stuff and lots of aisles. You'd think that meant it was well stocked, but the negative was that both the items I was looking for were not there, either because they were out or didn't carry them despite stores closer to me carrying the same products. The lady at the register was a one-woman show who handled a couple customers and helped me search while being friendly and professional.
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January 2021 by Preethi N.
This review is mainly about the poor customer service at this Pharmacy. The head of pharmacy, Sanjana Rao, was incredibly disrespectful to my partner and I. We had gone in to receive a refill of his medication. However, Sanjana refused to refill the medication at this CVS. She did was rather avoidant and hiding behind a computer and refused to even hold a respectful conversation with us. When I voiced how poor this experience at CVS was, she simply did not even respond and told us that we can't get the medication. The other staff members in the pharmacy looked embarrassed by the actions their supervisor. As an individual who works in healthcare, medication access during this pandemic is already difficult (esp for folks who have autoimmune disorders) --why treat people like this?