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August 2023 by Windy S.
CVS has been my pharmacy for over 25 years. Unfortunately, that ended yesterday. It seems like things are falling apart. there has been a steady decline for a while. I overlooked countess disappointment, wanting to give their system a chance. I know things have been difficult for them on many levels. I was treated so poorly yesterday, and it was not acceptable. To be honest a HIPAA violation occurred. It was clear staff were stressed. I don't recommend CVS at this time.
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August 2023 by Jack D.
They closed the Pharmacy a few minutes before 6PM because they assumed no one else needed prescriptions. Well I did. I needed to pick my family member's anti depressants. This was the only window of time I could possibly do it and no one else could pick it up but me. They refused to help me. I can't imagine what this would be like if someone didn't get their blood pressure medication or something but clearly these Pharmacists care more about collecting a check with minimum effort rather than helping people. If you're looking for Pharmacists who genuinely care about the health of the people they're giving medication to, do not go to this place as your pharmacy. Better yet, look at all the Eureka CVS reviews and you'll realize that the CVS's in this town have no value. I'm switching to a new Pharmacy right now, and I regret all the time I've wasted not doing so.
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June 2023 by Mark M.
Absolutely the worst pharmacy I have ever been to. They bombard you with text messages, implore you to use the app, make it nearly impossible to call. Refills through the app take weeks to process or just get deleted. When you get messages to come pick something up it is never ready or even in their system. The line at the counter is always a long wait. Awful all around. Switching to Costco.
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June 2023 by Jennifer C.
CVS CORPORATE- DO BETTER! The staff are so overwhelmed that they are quitting and there are always new faces when I go in :( CVS need to treat their employees in Humboldt better. Otherwise, the 2 or three people there are great but exhausted and overworked. People with chronic illnesses need to know their pharmacies are on top of it. I will be switching to a different pharmacy.
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September 2022 by Accept I.
Love CVS.. come here for my Facial stuff! Definitely needs better later hours though or 24/7 buisness or something!
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July 2022 by Yirra R.
Needs to have better hours like 24/7 buisness or something. But all in all great drug store! Most of the time I come here the employees are really nice and respectful!
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March 2022 by Jess H.
This is a review of Synthia more than the store itself. My mom & I just got home from purchasing an OTC medication there. As we were checking out, Synthia wiped her runny nose with her hand, then started checking us out without using hand sanitizer. When I asked her to use hand sanitizer, she gave me a nasty look then put a little on her hands & did a half-assed cleaning. Sorry I don't want your snot on my stuff? It would be disgusting if this happened anytime but especially during a pandemic. Myself & others have also seen the pharmacists giving vaccines without using gloves. I am going to look into how to report the lack of gloves to the Health Dept because clearly cleanliness is not a priority to this CVS. I used to frequent this store because of Charles. He was wonderful & so helpful! I don't know where he went but it is apparent he no longer works there based on how poor the currently running. Avoid this store at all costs!
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August 2021 by Anna H.
Oh boy. The pharmacists and clerks have all been extremely nice to me. No complaint there. But lately I can't count on them being open when they say. Last Sunday I had a terrible toothache and got through to my doc and he sent the rx to CVS. I went to get it about 1pm and their pharmacy was closed for the day. Their website says it's open on Sunday until 5p. So I had to contact my doc again to get him to send the rx elsewhere. It seems like a lot of employees have left so they can't staff the store. Don't know why they left but I'll be transferring all my prescriptions to a different pharmacy.
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August 2021 by Alex L.
I set a pretty low bar when it comes to CVS stores. Their stock is expensive and hit-or-miss and it's never a place I want to spend a long time in. This one was no exception and fell somewhere in the middle of my typical CVS experience. We were in town for a day and needed a couple supplies before we went camping. This being the closest store, I gave it a shot. On the plus side, it's a very big CVS with lots of stuff and lots of aisles. You'd think that meant it was well stocked, but the negative was that both the items I was looking for were not there, either because they were out or didn't carry them despite stores closer to me carrying the same products. The lady at the register was a one-woman show who handled a couple customers and helped me search while being friendly and professional.
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June 2021 by Rayanne L.
Worst experience ever in a pharmacy- the pharmacy tech seemed to HATE her job- I did everything correctly to make apt for Covid Shot, she treated me as though I was an annoyance in her day- turned me away on my SCHEDULED apt day- so i came back next day as she suggested.She was still a miserable employee, could barely muster the energy to direct me to proper area for shot- THEN- when the gal who supposedly gives the shots finally came out, she refused me service because I said that the other employee had been a horrible experience for me. Refused to give a COVID SHOT- yep- that's our CVS. Oh, and their bathrooms were locked because the 'key had gotten stolen'- that store is looking dirtier & messier every day. I think i dodged a bullet not being vaccinated there! Whew!! Safeway here I come!! Where quality employees actually know how to greet customers rather than treating them like they HATE THEIR JOB. That girl needs to quit & get a job that doesn't involve interfacing w/ the public.
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June 2021 by Deborah T.
This pharmacy is pure evil..I have been through hell more than once with them. They are liars telling me they haven't gotten the ok to fill my medication when in fact they did. Making me wait 6 days with no sleep and lying to me about my dr. not calling them. They are miserable people and i hope karma gets em.
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April 2021 by Angela H.
I have been dealing with these clerks and pharmacy for several years. They have gone out of their way to help me over and over. Each time I have called or come in with a question or request they have been professional and helpful.
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January 2021 by Preethi N.
This review is mainly about the poor customer service at this Pharmacy. The head of pharmacy, Sanjana Rao, was incredibly disrespectful to my partner and I. We had gone in to receive a refill of his medication. However, Sanjana refused to refill the medication at this CVS. She did was rather avoidant and hiding behind a computer and refused to even hold a respectful conversation with us. When I voiced how poor this experience at CVS was, she simply did not even respond and told us that we can't get the medication. The other staff members in the pharmacy looked embarrassed by the actions their supervisor. As an individual who works in healthcare, medication access during this pandemic is already difficult (esp for folks who have autoimmune disorders) --why treat people like this?
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March 2019 by Alyssa DiStefano
AWFUL CUSTOMER SERVICE. I usually just go to Swadlunds, but they can't develop colored film at the moment. I dreaded going here, and completely regret that I did. It felt like no one in the photo department knew anything. I asked if I could get my negatives returned in case I didn't like the prints I received, Swadlunds could reprint them correctly, and I was never told my negatives would be thrown away even after writing in the special instructions to return them. Received my prints and the were horrendous. One third of a picture of one 4x6, another third on a different one, and completely missing the middle, so I couldnt even tape them together. It took 6 days for them to give me an answer as to whether or not I could get my negatives returned. I can't, and now I have 3-4 months of photos of my nephews first holidays/Christmas completely ruined. Please just go to your local photo developer. Hopefully they won't disappoint you as much as I was.
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March 2018 by Lee C.
Going here for years, usually good, just make sure you don't put your OWN bag on the belt that your purchases go on so the stuff can go in YOUR OWN BAG or you will get charged a .10 bag fee! I paid .10 for my OWN bag. I didn't catch it until I got home or would have squawked right away. Shame on me.
