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November 2023 by S.
In all seriousness, Derek is the best! This guy goes out of his way to make sure that everything is done to your satisfaction, and that applies to all of the people working there. It's a little tucked out of the way, but well worth the hunt!
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October 2023 by Terrika Zimmerman
Always great service! Bryna is always a pleasure to speak with and always greets her guests with a smile. The technicians are also very knowledgeable and honest from the past 3 years I’ve had my vehicle serviced here. I am always pleased with their phone call updates and fast service. Thanks for being a reliable auto shop!Services: Air & cabin filter replacement
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September 2023 by Marilyn Lowery
Positives: Friendly receptionist who went above and beyond, shuttle service, willing to allow me to use family member discount at auto part store after initially saying they do not do thisNegatives: Found 3 bolts ?under the hood, initially failed to tell me that after they resurfaced front rotors it would take time for brakes to adhere to rotors so I may still hear sounds when braking. Supposedly did oil change but 1 week later heard rattling sound, checked oil and had auto part store check to be sure and dipstick showed just under low and came out black. Had to buy oil (They did have me bring car back in next day to supposedly put bolts on undercarriage where they claim they came from??? Test drove car to address my concern about braking noise and said I can bring back if continues).Most likely normal wear and tear but definitely worth mentioning: 1 week later my check engine light came on and scanner indicates B1 Sensor 2 needs replacementFinal thoughts: Definitely won't be taking my car back to EB&A to do this repair or any other repair. My trust in them is so low now! # I can't even, #proceed with caution # multiple people in the industry asked me why I took my car there, and said BIG MISTAKE!!!!
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July 2023 by Noor Dinaryspider
After 20+ years of excellent, friendly, and compassionate service, I reluctantly had to leave the Eureka area.I still bring my minivan back for regular diagnostics and preventative maintenence. They are thorough, trustworthy, and willing to work around my schedule and personal needs.I highly reccomend Eureka Brake & Automotive both to locals and to travellers experiencing unexpected breakdowns.
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May 2023 by Katie Conley
This is the most professional, timely, and caring Auto company in Eureka! Their service was amazing and their staff is friendly and very helpful. They helped my family when we were going through a tough time and are so compassionate. They are care about their work and community! I would recommend them for all Auto needs!
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May 2023 by Theresa Powell
Being a first time Jeep owner and a girl comes with ups and down. When I called my local 4 wheel shop and they told me they didnt do warranty work I asked them for a referral. They sent me to Eureka Brake & Automotive. I was very happy with the service, quickness and consistant communication. So when my transmission went out recently I knew exactly where to take my vehicle. I went in with a laundry list of issues. Due to warranty companies, adjusters and negotiations the repairs took a little longer than anticipated but Bill was great at keeping me updated on what was going on and explaining further when asked. He was very patient with me towards the end when I was calling every couple days for an update. I will continue to trust the team at Eureka Brake & Automotive with my beloved Jeep Wrangler, Betty.Services: Electrical repair
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April 2023 by K. Kate Estikta
Efficient. Old-fashioned amazing customer service. Excellent mechanic work. Timely, reasonable fee, easy to arrange and have transport while work being done. Clean & appropriate. Understanding of local needs and issues. Everyone I know uses them. Will always come back for these reasons.Service: Brakes
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March 2023 by Rylen del Rio
I have been taking my car here for more than a year and they have been awesome every time. They truly go above and beyond for their customers. The staff are all very friendly and I enjoy doing business with these folks!Services: Auto battery replacement
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March 2023 by Clarke W
Staff are friendly and service is good however they will try to SIGNIFICANTLY overcharge you so be careful and know your car and price check other places.
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March 2023 by Leroy Quisby
Always a pleasure to do business with. Good work and good vibes. I trust these folks and will return.Services: Auto maintenance
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March 2023 by Justin Basquez
Thank you for your patience and professionalism. I was answered last second when you were in the middle of closing. The gentleman is extremely kind and friendly. Every time I have gone here, you guys have done an excellent job. Very satisfied with your customer service.Services: Side view mirror repair
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February 2023 by Abby Normal
Fast, friendly and very reasonably priced. Broke down on hwy1 and AAA towed my vehicle here because the driver said it was the best place around. Arrived late and stayed at a motel. The next morning they found the problem (alternator) and fixed it the same day!Service: Electrical repair
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February 2023 by Cheyanne Ochs
I had my Mitsubishi endeavour alignment fixed at this location. It was fairly inexpensive and quick. Bryna gave me a ride home so I didn't have to wait the hour it took to do an alignment for all 4 wheels. Shane was very friendly and through while explaining what they did to my vechile. I'll absolutely use them in the future very friendly personable staff that went out of thier way to be accommodating and helpful with me. I recently moved here and Bryna was even suggesting places to apply and had alot of empathy towards me. Thankyou guys for everything I appreciate it
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January 2023 by Kyler Tidwell
Was quoted 1500 for a clutch job, took it to simply performance who quoted my 800. When confronted, they said they could go as low as 1300. Save yourself the time and money, go with someone else.FYI - They also ran a starter test and missed my bad spark plugs. I guess they don't know how to diagnose old trucks!
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December 2022 by lindsay k.
These guys got me in super last minute for an oil change when I was visiting from out of town and were great! Professional and courteous and helpful.
