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June 2025 by Rebecca Henson
I received a delinquency notice that included penalties and interest. Do not use this office, specifically Loretta Flemingate. They wont return my call. I had to file a complaint with the tax board.
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March 2025 by Courtney Tolhurst
Garret is genuinely the best, most delightful tax experience ever! ✨✨✨✨
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February 2025 by T Lee
Highly recommend. Elaine was very nice friendly and helpful. Dana remembered us from last year also super friendly and nice.
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February 2025 by Angelina Redman
I highly do not recommend H&R block Dana was not good he was rude and I was dissatisfied with how i was treated with them.
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January 2025 by Noah Levine
I called this morning to address an issue that had been giving me stress since I received a letter in the mail from the FTB - I was assisted by Garrett over the phone. While I originally thought I would need to go in person to have my issue looked at, Garrett inquired as to what my general situation was, and was able to provide exactly the information I needed without having to go in. Not only was some of my time saved, a solution was found to my issue that I can now take steps to progress with. Thanks Garrett! You really helped me out - and thank you to HR Block's excellent team for providing the training that allowed him to efficiently address my problems. I will definitely come back next time I have any questions or future accounting needs.
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May 2024 by Josh knapp
Mr. Dana Jourdan on Myrtle in Eureka is fantastic! I couldn't of asked for a better person to help me with my filings. Great guy.
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March 2024 by Jonathan Montgomery
I loved working with this office, they helped me with a very complicated tax season and always made it feel manageable.
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February 2024 by Brice Knauff
Elaine coucutt was very unproductive and unprofessional and didn’t not even try to get me the max refund I ended up doing the taxes my self and got 1000 dollars more than she had and saved the 330 dollars she would have charged one star not helpful at all
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February 2024 by Katelyn Formby
Friendly, prompt, and efficient!
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February 2024 by Diane Burgess
Very professional staff. Even though I am retired with no investments, they never treated me as small fry!
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August 2023 by Magic Mirror Gallery
I spent an hour with Dana getting all documents copied for him to do my payroll taxes and yearly returns. Then I spent 2.5 weeks trying to get back in touch with him to get the payroll taxes done. I was promised a return call or email over and over, there seemed to be a different person at the front desk each time I called. After the 7th phone call wasn't returned and the payroll tax deadline had passed, I finally showed up there in person. The office is open to the waiting room, so I could actually hear him tell the receptionist to say he was with a client when he clearly wasn't. I refused to leave, so eventually he came out and told me he just doesn't have time to do my payroll taxes. Lame apology and zero effort to rectify the situation. It would have taken just one phone call before the deadline to allow me to call someone else to get it done on time and avoid penalties. I have no idea how a business like this can even function. Do yourself a favor and go somewhere else.
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May 2023 by Susan Brauner
Excellent! I have depended on H & R Block for 20 years and they have taken good care of me each and every year.
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April 2023 by Chelsea Swanson
I want to start out by saying that Jessica was amazing. She did my taxes for years. She unfortunately left H&R Block this year and I was placed with Elaine. What would have taken Jessica 20 minutes, took Elaine 3 months. In those 3 months, she got me mixed up with another client telling me that I didn’t know where my husband worked, accused me of not answering her phone calls with no record of that on my caller ID. She got upset when I didn’t have physical print outs from my brokerage accounts. It’s 2023 and you can log into an account and email the appropriate tax documents, as Jessica always told me to do.Yesterday I paid H&R Block $470 and I got a call today saying that my tax return was rejected. At this point I’m hearing circus music in my head. Elaine had made a mistake. I gave her the form that she had asked for and she charged me more for her service before she would resubmit my taxes. It’s comical at this point.If you like gray hairs, make the same mistake as I did.
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March 2023 by Patrick Bailey
It's a pretty good place to get your taxes done. Also, not too far from where I live, so that helps.
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February 2023 by Chavez Gallery
I spent an hour with Dana getting all documents copied for him to do my payroll taxes and yearly returns. Then I spent 2.5 weeks trying to get back in touch with him to get the payroll taxes done. I was promised a return call or email over and over, there seemed to be a different person at the front desk each time I called. After the 7th phone call wasn't returned and the payroll tax deadline had passed, I finally showed up there in person. The office is open to the waiting room, so I could actually hear him tell the receptionist to say he was with a client when he clearly wasn't. I refused to leave, so eventually he came out and told me he just doesn't have time to do my payroll taxes. Lame apology and zero effort to rectify the situation. It would have taken just one phone call before the deadline to allow me to call someone else to get it done on time and avoid penalties. I have no idea how a business like this can even function. Do yourself a favor and go somewhere else.
