JOANN Fabric and Crafts is a well-established store that has been inspiring creativity for nearly 75 years. It offers a wide selection of DIY supplies, including fabrics, yarn, baking supplies, and scrapbooking products, making it a one-stop shop for crafters and sewers alike. Customers appreciate the helpful and friendly staff, who are knowledgeable about crafting and eager to assist with project ideas and questions. The store typically has a good stock of materials, although some customers have noted a reduction in card-making and scrapbooking supplies. JOANN is praised for its open layout and welcoming atmosphere. The store is generally not too busy, though there can be occasional lines at the fabric cutting area. Many customers recommend using the JOANN app for coupons to enhance their shopping experience. Overall, JOANN is recognized as a valuable resource for anyone interested in crafts, sewing, and DIY projects, where customer care is prioritized.
Helpful staff on the floor to show you were an item is located, they cut the fabric or take your order at the cash register Does appear to be low staffed but with the amount of people coming in the store it is somewhat appropriate.
August 2023
Carol was super helpful and very polite ? will return
August 2023
CAROL is an excellent employee and wonderful with customer service. You need 10 more of her on staff! She was very helpful with the headliner for my car!
