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August 2023 by TanyaLynn
They were friendly...They were willing to help to the best of their ability!
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July 2023 by Lisa F.
I had a great buying experience. I contacted Sadie by email about a CRV I was interested in and she promptly replied with all the information I asked for. It made me excited to meet her and check out the CRV on the lot. I was impressed by her professionalism as well as making me feel very comfortable throughout the whole buying process. Based on reading horror stories about other dealerships, I was expecting alot of push back, pressure sales as well as hidden fees. I was pleasantly surprised Sadie made it a smooth transaction. She was so easy going and went with the flow while helping me get the deal I felt good about. She also went above and beyond to drop off the car at my home when I wasn't able to get it there myself. Kudos to Kim in the finance dept for being so personable and for explaining each form in detail as well as not making me feel pressured to buy anything extra. If you're on the fence about buying a car at MidCity Honda, please give Sadie a chance to help you out. You won't regret it.
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June 2023 by Lisa F.
Wow what a great buying experience I just had! I contacted Sadie by email about a CRV I was interested in and she promptly replied with all the information I asked for. It made me excited to meet her and check out the CRV on the lot. I was impressed by her professionalism as well as making me feel very comfortable through the whole buying process. Based on reading horrorstories about other dealerships, I was expecting alot of push back, pressure sales as well as hidden fees. None of that happened! She was so easy going and straight forward while helping me get the deal I felt good about. She also went above and beyond to drop off the car at my home when I wasn't able to get it there myself. Kudos to Kim in the finance dept for being so personable and for explaining each form in detail as well as not making me feel pressured to buy anything extra. If you're on the fence about buying a car at MidCity Honda, please give Sadie a chance to help you out. You won't regret it.
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April 2023 by Alyssa C.
Bought my Tacoma down south but get it serviced from Mid city. The service is beyond slow. 2 hours and 45 minutes for oil and to patch a nail hole in the tire. When I asked 2 hours into the appointment they said they had to switch technicians. could have taken it to a local tire store and had it fixed in 15 minutes and for free. But no I waited all this time and had to to pay for the tire repair. Never again.
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March 2023 by Megan B.
I usually take my car in to get serviced here, I was due for a major service which I hadn't gotten done here before. They wanted to charge me $1800 to do a major service on my element, instead I just decided to get my oil changed and my tires rotated. When I got my car back they recommended replacing my CV boot and some other fixes. Afterwards I took my car down to my old mechanic in the bay area to get the major service done and he only charged me 600 and gave me a second opinion on the repairs they suggested. When I picked up my car he said my CV boot had at the very least another year left on it and did not think any of the other fixes were necessary at all. Seems like this place just wants to up charge you for unnecessary repairs, I will not be returning in the future.
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February 2023 by Danny C.
Thank you Hugo Diaz (sales) and Mike Travis (finance) for a wonderful, stress free and efficient experience purchasing a 2023 Toyota Sienna. I would definitely recommend purchasing a vehicle through them.
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February 2023 by Amelia M.
I had a great experience bringing my Honda here for servicing! It was easy to call & make an appointment for the next morning, and everyone I talked to (making appointment, guiding me where to park, check-in) was super nice, even to an airhead that knows nothing about cars. :pFor a full 1115,000 mile recommended servicing with an engine coolant refill, brake inspection, oil change, multi-point inspection, tire rotation and (optional) throttle body cleaning service to help with mileage efficiency, the total w/ tax was $392. There were cheaper options, too, but I wanted everything done.The wait was less than 2 hours, and I actually enjoyed myself at my own 4-seat table with freshly ground & brewed local coffee and choice of x3 types of toasted bagels and cream cheese. The music was catchy and some people were even bopping around in their seats. There was a free shuttle I could have taken home if I had wanted, too.After the service, everything was patiently explained to me, so I was really pleased!
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February 2023 by Horaiu D.
We bought our first car, a Toyota, from Austin Alley. He was helpful, honest, and communicative throughout the whole process. Whenever we had a question, he always responded quickly, and he was also very flexible when coordinating picking up the car. He kept his word on all promises, and there were no surprises when the car arrived. Both he and the finance manager were straightforward and never pushy. This was very important to us since we drove from several hours away and didn't want any surprises. Overall, we had a great experience and appreciated his expertise and guidance. Would highly recommend him and the dealership for buying a car!
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January 2023 by Murillo Pontual
I left my car at the mid city Honda for maintenance. The store was clean, and the staff was friendly. They provide a shuttle, and there are plenty of parking available. Furthermore, they provide free coffee , tea and Internet. Price of the service was fair. I do recommend this place.
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December 2022 by Dj D.
Teenage son lost a key to our 2006 Tacoma, he brought it in to get a new key. They were unable to program the key due to a worn ignition cylinder. They charged him $123.56 for a useless cut key that doesn't work. After speak speaking with the service manager I got no where, says he's got to pay his guys even if they weren't successful. Imagine that, soaking a 17 year old kid. Nice work mid city.
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August 2022 by Alex B.
Brought my Toyota Prius in for a brake service, my breaks were hella squeaky and obviously rubbing. they cleaned them and said there's nothing wrong with them charged me $90 for the service and said "they might still squeak a little" after the drive home they squeaked just as much as before and nothing changed! Absolute rip off!
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July 2022 by Brenda Bogart
I was helping a friend who didn't know where the closes Honda dealership is.They gave him some good information.
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July 2022 by Philip Feraru
I have bought a used car, and a new truck from Mud City. Mike Travis the Business Manager runs an efficient sales operation. Mike and Austin, Hugo, and Cedric sell you a car in the most pleasant, low pressure way. They all want to see you get exactly the car or truck you need, want, and at the price you are looking for. If you want to finance your purchase they assist. They can sell you something from inventory, or they can custom order exactly what you want from the factory. Mid City is a first class operation. Go there and buy your next car or truck, you will be happy you did.
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July 2022 by Butch McGuire
Friendly people willing to go the extra mile to make sure you and your car or truck is safe. Thank you Service Department.
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June 2022 by Asher L.
SERVICE will attempt to rip you off...Every single time Present inflated optionsThen offer zero solutions to show customers how to save..don't biteWalk out & go somewhere elseThey do not respect customers Period
