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August 2023 by Miranda Thiesen
Pretzel Maker is my go-to place for pretzels!! I couldn't imagine going anywhere else in town. Thank you to the staff. <3
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August 2023 by grumblo “Bingus” mctavish
Watched an employee handle money, his phone, and wipe his nose before immediately rolling pretzels *barehanded* and then serving customers, all without washing his hands at any point. Incredibly bold etiquette for an establishment where the food prep is made visible to customers.The food here is fine otherwise but terribly overpriced, so I do feel it's important to be aware of the sanitation conditions if you're paying this much for it.Ate here today prior to witnessing this and felt sickened after learning how my food was prepared. Regretted the purchase instantly.
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June 2023 by Jason Simmons
Regularly closed and often cancels orders .... Don't bother
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December 2022 by Rene medero
The pretzel dog was amazing!
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March 2022 by Deborah D.C.
Pretty good
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February 2022 by Shannon A.
Lasy was nice, but she was very very slow, and was very eager to talk to the coworker Food was good and was how I expected just wish it was a little faster and had less of a sluggish "this job sucks and is dragging on" kinda vibe
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January 2022 by K HappyPants
I go here often, as I am an associate at a store close by, and every time (EVERY TIME) the workers are so polite and sweet. Really makes my break enjoyable. Appreciate their positive attitudes. You don't get that nearly enough in customer service. Thank you guys. Oh - the pretzels in nacho cheese sauce - bomb! Yum! And they have slurpees!
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January 2022 by Cheri Pittman
Always polite and accommodating enjoyable food
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November 2021 by Cheryl Ferguson
Disgusting. Mini dogs my grandaughter had to have they were shriveled up burned and do was the tiny little strip of pretzel around it. The girl was lost not paying attention not friendly at all
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June 2021 by Lane T.
She is awesome!!!!!! Great staff! Great food! Not so good her granddaughter "Hannah" she is kinda moody! But it's great food! Try the lemonade
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January 2021 by Jessica S.
Staff appeared nice. Especially since I asked about the new items (more descriptive explanation below :-)) they mentioned that they didn't have anymore but the lady there said she was more than willing to make one if I wanted to wait 15 minutes. The cashier was also really kind, patient and respectful especially since I don't use the app as often and I had a $4 off coupon :-p I have long awaited the come back of the pepperoni & cheese Stromboli which resembles a hot pocket but now they have more options!! Woah! Like iced cinnamon breakfast ring looks like a wreath ;-) & pepperoni & cheese stuffed ring also looks like a wreath :-p Just to balance out the bad reviews. Once I came here and I received a wrong order and they were more than willing to offer me an alternative. Anyways I have yet to visit this location for research purposes especially for the cheesy pretzel bites ;-)
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February 2020 by T A
I love a good pretzel bite with nacho cheese, just a bit pricey.
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December 2019 by Daniel R.
Amazing service, in the mall. The employees are really nice especially Daniel, Ariona, Emma, Corrinne, Caleb, Mikala, Mica, Emily, and Carissa, just to name a few. The food ight but whenever I come to Pretzelmaker I don't come for the food, I come for the amazing experience I receive whenever I get something from there. It gives me hope in humanity when I get greeted, as always, by one of the many friendly faces at Pretzelmaker. I honestly hope Preztlemaker will be around when my child is old enough so he can experience the fantastic service.
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September 2019 by cptkaufman1108
Ordered mozzarella bites got pretzels instead. Waited in line and spoke with the gal that took our order. She was very nice apologized and said she needed to get someone else cause she was new and didn't know what to do. She goes in the back and out comes Athena and she asks what I need and then asks if we ate any. The answer was yes my child had a few before the mistake was noticed. She then says sorry we gave you the wrong thing but you touched it so you have to pay for the replacement.
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August 2019 by Michael Ratcliff
Great pretzel dogs.
