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February 2024 by Keri Raphael
Quick efficient friendly
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February 2024 by teresa javid
Customer service is outstanding. Logan at the Eureka store was very helpful.
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February 2024 by Kathleen Rios
Customer service
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January 2024 by Rachel Gaffron
I often visit the UPS Store on Broadway for my personal and business shipping needs and am always impressed by the service I receive. This is often a busy store and the staff consistently provides exceptional service. Today I was helped by Liz and she went above and beyond to help with my shipping needs! Thank you Liz and team for your time and attentive, stellar service!
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January 2024 by Travis Craig
We have had generally good experiences at this store (we use it a lot). There are a couple characters that are not the most jovial or outwardly pleasant to customers, but mostly the staff has been great with us. Easy Amazon return drop-offs. Reasonable rates for private mail box to get safe delivery in Eureka.
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January 2024 by Howard Hunt
Ease of return. Prompt service; no waiting
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December 2023 by Tommie Moore
The staff had managed to clear an exceedingly long queue of people quickly, efficiently, and without frustration buildup.Absolutely excellent, and they all deserve credit and a raise.
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December 2023 by LaRisa Replogle
They were fast, friendly, and very customer oriented.
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November 2023 by Kat A Tonic
They held my out going mail for 4 days before giving to the usps carrier! Charged me ups price for a usps package.
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October 2023 by michael parker
Helpful, knowledgeable and friendly
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October 2023 by Jathen McCollum
I thought I’d have 24 hour access to my mailbox. Now I have to wait 2 days and hope I get off work on time to check my mail. Just so ya know.
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August 2023 by K.M. Myers
I am always delighted that the staff here makes everything so easy.
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March 2023 by Stefanie Anderson
Fast, friendly service. Lots of parking when I went.
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January 2023 by Clara Bolster
This place is incompetent. My slip was delivered to the wrong house, the second attempt of delivery he was told exactly where to deliver the package instead he drove around and left. When I went into customer center they wouldn't look up my tracking number and insisted it was fake. When he finally did look it up the real tracking number, a female manager came out to talk to me. She insisted they did their hardest and the package would be sent out tomorrow. I said NO, you will bring my package out to me and load it into my car, she sinkers and laughs. She is the worst manager and not surprised that they can't even deliver a package. I'm hoping they can manage to bring it to my car, I'm not holding my breath.
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December 2022 by Murillo Pontual
My wife and I were returning a couple of Amazon packages at this UPS. This is store has plenty of parking available. The waiting time was short. The staff was friendly and did not hush us. The store was a little disorganized, but despite of that, the staff is so nice that I give 5 stars.
