UScellular

Most Recent Comments

• October 2025 by Melodie Gomez
  Our customer service rep Jonas did a spectacular job navigating our requests and getting our cell service started and switched over! Highly recommend us cellular!
• September 2025 by Susan Boyd
  Let me just say. Never let a young kid help you get a new phone, they all lost all my data I can't get back 💔 💯 😪 😢 not coming back to this place, if that's how they help ? Long story, I will not say names of atheist 5 people in that store,
• August 2025 by Peggy Hollis
  I took my daughter into upgrade her phone and Jonas was very nice, informative, helpful and made it a very pleasant experience!
• July 2025 by R Jackson
  Tiva and the other staff at US Cellular was super amazing.. I came in with issues with my phone, she was super knowledgeable and extremely helpful
• March 2025 by Myrrh Mainus
  It was easy and less stressful than other places
• August 2024 by Bryan Hall
  Susanna was amazing. Fast, efficient, helped me lower my monthly bill and found the perfect accessories for my phone at a great price.
• February 2024 by Kaden Lindquist
  Always smiles and Wonderful experience and very helpful couldn’t ask for a better help than TIVA!! she was extremely helpful and went above and beyond to help us. Was very clear about prices and monthly charges. Got a new phone with minimal hassle ( I say minimal because the phone I was replacing had a Broken bottom screen, and it wasn’t easy to transfer. lol. Thanks again tiva!
• December 2023 by Andrei N
  Mega thieves and scammers. It’s unfortunate but anytime you walk into this den of wolves you have to be extremely careful of everything they say and don’t let them scam you, ask to see all contracts up front, ask a million questions, ask the questions front and backwards, ask permission to record the conversation preferably (with the salesperson identifying themselves) because they WILL try to scam you. I saw one or two nice employees but watch out for the main person she’s a shark. They were trying to stick me with twice the bill amount. Basically anything that comes out of their mouths just assume it’s a lie right away.I realize I didn’t say exactly how they’d scam you but they will add packages and costs to your bill that you don’t want/need and lie. For example they said oh yeah you get a “free” case and accessories. Then admitted that it was not free and that they actually had a monthly charge. Then they misquoted me by almost twice the price and said oh actually we added an iPad to that price ?. Like girl bye when did I ask for an iPad.They will also lie about their specials and phone offers to push you to buy a higher priced phone.I would not advise shopping in person for a phone there.
• December 2023 by william grimes
  They don't have the ability to tell the truth. Both online and the store.
• November 2023 by Daniel B.
  I find the staff at US Cellular 10 X v=better that Verison, T Mobile, and AT&T. The staff always address me when I walk in. The have always been knowledgeable and friendly. Tiva is the person I work with most because she rocks! She is a "ifugure it' out with you kind person and she is way more knowledgeable than I am. So glad I went with US Cellular, been with them 5 years plus and I am not going anywhere!
• November 2023 by flutter by
  The people at Us cellular eureka explain things at my pace, not at expert speed. The atmosphere is chill. Tiva was a great salesperson! She was frank with me about what would save me money, or what would not be a good choice for me. Us cellular has a low price monthly. Go in the morning before it gets busy.
• November 2023 by Joseph Jack
  Amazing help and customer service. Above and beyond any other phone store. Thanks again to the team. See you soon!!!
• September 2023 by april Hiller
  They are liars my bill hasn’t been consistent since I’ve been there and they said it would never change i have gone in there every month to fix my bill and it just keeps charging my card more and more. Their internet sucks on phone and router! I do not recommend. Unfortunately I’m in a contract now and I really wish I never came here. No one knows what they’re doing and everything they say has not been accurate with my account at all.
• July 2023 by J P.
  Services sucks, seller there don't listen to you they just want a make a quick buck, 5g rarely ever work, they charge you a almost 100us for a service you can get in Verizon or T-mobile for half of the price. You be wise to not bother with this company and location. Avoid this place at any cost or you will end disappointed. I been a customer for 6 year and I'm ready to move on.
• July 2023 by Matthew Estes
  They will lie to you just to get their commission. The woman we dealt with sold us the home internet but didn’t let us know we’d have to buy the actual router! It stopped working within the first month of use and they couldn’t fix it. They told me it would never work in our house but we still had to pay $400 for the garbage router. I found out later the person who sold it to us never even set it up correctly! They don’t know what they are doing and will make you pay because of it. I will tell everyone I know to never do business with us cellular.