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February 2024 by N. Iwasaki
The guy helped me move from T-mobile to Verizon and get a new IPhone set up. He was easy to talk to. One issue was that he first promised that the IPhone 14 would be free with the plan, but then an hour later I would need to pay $6 each month for however the plan is (36 months). Around $150+ difference lol. Not sure if it was specifically a miss on his part, but it's something that I've seen with big companies bait-and-switch before so not sure if it's something people are taught to do. I am not really surprised something like this happened
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December 2023 by Outdoor Cosmovision
The guy who works there is really bad at customer service. Bad bad service finally I decided with his attitude that I would’t be paying for verizon anymore. Cricket much better
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December 2023 by Staci Marshall
I met with Sergio. Great person! Informative and knowledgeable with a sense of humor. He made my purchase easy, which I appreciate. Thank you Sergio.
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December 2023 by Gwen Paliotti
The customer service was outstanding. Noah was extremely helpful setting up a new phone and he was super friendly. I highly recommend this Verizon shop.
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November 2023 by ShaylaMarie
Great service. Sergio was great at helping me get my new phone and helping me set it up.
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October 2023 by Cindy Moore- Sailors
This store has a helpful, affable, clear communicating, mutually supportive employee team.
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October 2023 by mark sailors
Not open until 11 am. What a joke. Lost a 300 dollar sale. Good job.
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July 2023 by Google user
The service by Noah at the Eureka store was great! He was super helpful and knowledgeable about their products. He made my new phone purchase go much smoother than experiences I’ve had at other places.
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June 2023 by Kayla Kilinski
The service by Noah at the Eureka store was great! He was super helpful and knowledgeable about their products. He made my new phone purchase go much smoother than experiences I’ve had at other places.
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June 2023 by Olivia Littlefield
The service was excellent! Brendan helped me find the perfect ear buds and was extremely knowledgeable and kind.
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May 2023 by Tamara Barney
I appreciated most of the transparency during this visit. I upgraded my phone because of the promotional deal. They were very helpful and friendly! They were patient enough to cater to my questions and needs.
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May 2023 by Amy Johannsen
It was nice seeing Brendan at the Verizon store at the Bayshore Mall. He was incredibly helpful and was able to help me get the phone that works best for what I need. The other employees there we're nice as well. I definitely recommend going to this location.We will always go to this location for our cell phone needs. We also we're able to get wifi for our house which is way cheaper than what we're paying now.
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May 2023 by Patricia Winchester
Brendan was so helpful and very polite!
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April 2023 by Ashton Santos
Short wait time, and Shannon was incredibly helpful and honest in assisting me with the billing problems I was having.
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December 2022 by Michael Stephen
Joey was professional and competent in sales and service. Purchased Samsung S22+ on 12/6/22.