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March 2024 by A J
For 3 weeks, this pharmacy didn't notify me that my medication was ready. Instead, the brunette high roads me, saying the pharmacy only holds prescriptions for 10 days when I ask, "Why didn't they contact me?"Like other reviewers mentioned, they don't answer their phones. I switched to Walmart after the rude brunette wearing grey scrubs snubbed me.
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October 2023 by Dragon420
This is the absolute WORST pharmacy in Humboldt County. They never answer the phone, (hold times are 30-45 min then they disconnect you on “accident”) they have inept staff who don’t know how to bill insurance properly, I’ve been waiting 3 months for my blood glucose monitor. The pharmacists don’t communicate and can’t even figure out what is happening. Never go there.
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October 2023 by Viane Frye
I made a vaccine appointment and when I arrived the pharmacy kiosk was shut. I had to bang on the shutter repeatedly. Finally I was told dismissively that their online scheduler app "makes mistakes" and they wouldn't do my vaccine.
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October 2023 by Matthew Wakeland (Ma77riK)
Expect to NOT have your medications on time even if you call it in a day early, also expect to wait in line for 45 minutes to an hour
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October 2023 by Don S
Gave answer to all questions asked
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October 2023 by Shelbi M.
I really wish there was a zero star. If you need your prescription filled. Please, please avoid this pharmacy. I cannot fully speak for the rest of the store; however, the pharmacy department is the worst thing to ever deal with. They continuously mess everything up. They have caused me to go weeks and days at a time without my medication. I've been on The phone all day with nurses at my doctor's office between them giving me my prescriptions. Along with the RN personally calling them. They lied about us giving them the wrong names. My doctor's office is feed up with them as well and once they decided to properly communicate with the RN they start sending me notifications claiming insurance issues and not being able to do anything. Im so disgusted with these people working here. Not to mention if you go in side you get a free show to them fighting and yelling at each other. I've been on hold for an hour just to talk to the person in charge. This is just cannot. It's ridiculous and to the point you want to actually go show your a$$.
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August 2023 by Polka Dotsdesign
50 minute wait on hold. Needed antibiotics sent in two days ago and somehow it wasn't ready somehow still. Horrible service and they act like it's pulling teeth to refill prescriptions
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June 2023 by Rachelle Buffington
Waited on hold 50 minutes just to get hung up on before anyone even answered. Apparently this location can't fill a valid, cutrent Rx for Thyroid medication, and the app wants me to call to "take action." I tried calling earlier in the day, waited on the line for 30 min just to be informed by the automated system that "sorry, we just went to lunch and won't be back for 30 more minutes." Because I totally have all day to wait in hold.The other location sucks just as bad. Went to the Harris Street location only to be told my order wasn't even in the system even though the app clearly had it and said "action needed-call pharmacy."
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June 2023 by Google user
Waited on hold 50 minutes just to get hung up on before anyone even answered. Apparently this location can't fill a valid, cutrent Rx for Thyroid medication, and the app wants me to call to \"take action.\" I tried calling earlier in the day, waited on the line for 30 min just to be informed by the automated system that \"sorry, we just went to lunch and won't be back for 30 more minutes.\" Because I totally have all day to wait in hold. The other location sucks just as bad. Went to the Harris Street location only to be told my order wasn't even in the system even though the app clearly had it and said \"action needed-call pharmacy.\"
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October 2022 by Rima G.
Friendly staff, but their appointment system is a joke. I have never waited over an hour for a vaccination TWICE. Don't make appointments if you're going to treat people like walk-ins.
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September 2022 by Michelle K
Fast and efficient. Thanks for all your help
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August 2022 by Anna R.
Horrible service!!! I'm driving through and this place was one of few open after 9 pm. I asked to use the restroom and the young man, Daniel, told me the bathroom was "out of order." I knew he was lying because he would not look me straight in the face. My husband went in and he overheard him tell another customer that he was the only employee and could not leave the front counter. Now, I would have understood that much better. No need to lie. Honesty is usually the best policy, but what to do. Ugh
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July 2022 by Yirra R.
Needs better hours like 24/7 buisness but all in all great drug store! I go there to print my pictures!
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January 2022 by Paul F.
Unfortunately I have been using this pharmacy for a number of years just out of convenience this is literally the worst pharmacy. Constant problems with prescriptions Consistently bad there literally has never been a time that have been able to just have my prescription filled and pick up with out something going wrong I am fed up!!!! If you're a busy person like I am and Have to rely on Pharmacy to fill your prescriptions I would highly recommend against using this particular Walgreens There is absolutely nothing good I can say about this Walgreens in particular
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January 2022 by Michelle Somers
Fast and efficient. Thanks for all your help