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September 2023 by Isabel O.
Wait times are too long. Phone/in person/drive-up all too long of wait to just be turned away because prescriptions are still not ready. Very scary to live in our county because medications are a priority but you can't find a good pharmacy. Staff look run down, overworked, short staffed, and one staff member looked very sounded mad and looked very mean. It's intimidating to go to the pharmacy. Not enough seating for the long wait times.
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August 2023 by El A.
My wife and I have had our Prescriptions filled at Walgreens for a number of years, mainly because our Part D insurance required that we use Walgreens. But that all changed when our insurance company changed. At first we just stuck with Walgreens, but then their parent company, Walgreens Bootstrap, caved in to Republican lawyers and decided they would cease to fill prescriptions for abortion drugs to women in 22 US states. We wrote a notorised letter to the store and pharmacy managers, telling them that because of their parent companies policies, we would no longer do business with them. That was in April. Since then, Walgreens has repeatedly attempted to fill our prescriptions and billed our insurance. This results in our ordering prescriptions at our new pharmacy, having them be told by insurance that they were already filled, the new pharmacy then having to call Walgreens to have them reversed, and, yada, yada, yada. I followed recently with a post to Walgreens Facebook wall, a complaint to the Better Business Bureau, and now, Yelp. Don't do business with Walgreens. They have no respect for your wishes.
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February 2023 by Nathan R.
Don't send your prescriptions here. Went to urgent care and then waited for an hour and went to see if it was done. The guy told me it wasn't in their system yet and maybe they will get to it in a day or two
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September 2022 by Mckenna S.
Absolute worst pharmacy. No matter how many days you call in advance to order your prescription they tell you it's ready, you go to pick it up and they say they have nothing. They ask you to wait 30 minutes because you insist that you called it in and got a callback once you wait that 30 minutes they say there's no pharmacist to fill this prescription. and their line of three people to pick up your prescription takes upwards of an hour.
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August 2022 by Darlene S.
Worst pharmacy ever. Never have prescription on time. Call with a problem for pharmacy i got left on hold for over 1 hour Too bad my insurance is only good for there
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June 2022 by Lori G.
The worst pharmacy I've ever experienced. It took them 4 days to fill a prescription that was called in by my Dr. Inexcusably bad service. I'm switching pharmacy to literally anyone but them.
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April 2022 by Sarah K.
Love this Walgreens location! BE VERY CAREFUL with the Heavy set Blonde Lady that works nights...she likes to steal your change and act like nothing happened.
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December 2021 by Rae E.
My son has a raging ear infection and his Dr. called in a RX for antibiotics on Tuesday, I went in directly from the appt. and the pharmacy said they had received the RX and would process it and it would be ready in about 20 minutes....2 days later it has still not been filled. I called the pharmacy and after being on hold for 23 minutes was told that they have the RX and will process it and should be ready in 45 minutes. I told them they said the same thing 2 days ago and she said "sorry you fell through the cracks." Meanwhile my poor son is miserable. I will definitely be switching pharmacies asap and would not recommend anyone go to the Harris/Harrison location.
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September 2021 by Carol T.
I've been waiting for over half an hour at the drive though window to pick up a prescription. I was told someone would be right with me, if i had known I would have been sitting here forever I would have turned off my car engine and not wasted gas. I try to be understanding because i know it can get difficult if you're short staffed, but come on 30+ minutes while i watch people on the inside line get helped smoothly is insane. Close down the drive through window if you don't have the staff available to deal with both of them.
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July 2021 by Cain T.
The lines in your pharmacy, both drive thru and inside, are terrible. I'm in one right one. I'm 25, but at this rate, I'm not sure I'll be home in time to tell my future grandchildren about it. I think I'll start getting my scripts sent elsewhere.
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November 2020 by Jim G.
Good selection of products. I got my free annual flu shot today. They were very helpful and it was a quick visit.
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February 2019 by Beverly C.
I swiched to Safeway after getting very poor service from Walgreens. Absolutely no regrets! Love staff at Safeway Pharmacy.
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January 2019 by Avis E.
I would have to say the drive thru is possibly the worst I've ever experienced. I have used Walgreens pharmacy for years. Obviously in other areas, because I have never experienced the wait that is expected at this specific Walgreens. Perhaps you need to replace your management.
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December 2018 by Joe K.
I heard from the Walgreens District Manager today, about my concern. He was very nice, took the time to hear my concerns and didn't dismiss them. Took responsibility and made things right. Thank you for rectifying the situation.
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August 2018 by Scott C.
My son sat at Walgreen's Pharmacy on Harris, in the drive-thru for 45 minutes and the man in the window gave him a hard time about his last name being different than ours (Insurance is under my name & through my work). Meanwhile, there was a guy behind him honking and yelling at him. The Pharm Tech was rude and not helpful. Our insurance covers 100% of our prescriptions. Our whole family used to get our monthly prescriptions from this Walgreen's but they couldn't get those correct so after hours of my time and several months of trying to get the situation resolved, I moved the whole family to Rite Aid. We have never had a problem since! I called the Pharmacist and let him know what happened and his response was "I was at lunch and things happen. It is, what it is. I cannot control what doesn't get done when I am not here!" He was completely unapologetic and didn't care at all. He also told me that my son could've paid cash and been reimbursed by insurance later (yeah, like 60 days later!). That's absurd to tell a customer that when our insurance pays 100% for our prescriptions (that's why I have this job) and your employees just DON'T want to do their jobs!! I will NEVER step foot into another Walgreen's again! Such terrible service... make them do their jobs!