Monarch Ford provides a great and exceptional service experience. Customers report a simple, fast, and efficient car buying process with no stress or hassle, noting very responsive communication. The sales team is friendly and makes the entire process happen seamlessly from start to finish. The service department is praised for its integrity, with prompt check-ins, thorough overviews, and honest estimates. Staff are friendly, Spanish-speaking, and keep customers informed of progress. The service ensures issues are made right, including providing rental vehicles during repairs. Many customers state they will never service their vehicle anywhere else and highly recommend Monarch Ford for its good community feel.