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June 2025 by Carol Gannon
Madison was so patient with all my questions & went above & beyond helping us get our system back on track. She has a kind demeanor & always a bright smile. Thank you Madison 😊🌟
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June 2025 by PAMELA FYOCK
Absolutely the best customer service. The manager is beyond fantastic!
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June 2025 by A Cervantes
Madison was awesome, in and out, great customer service!
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March 2025 by Christopher H
The broad that i talked to upon trading in my old phone wouldn't let me check my device and lied stating that the device frozed up on the start up screen when it actually was booting up since I factory reset it.. she then refused to let me verify that my contacts were indeed removed off the Sim and stated that it's at&t property now since u signed the release documents..wutever..YOU guys need to hire honest, professional kids who aren't disrespectful and lazy af..
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March 2025 by Jaani Rana
I purchased recently 16 Pro Max price 1200$
I give 100$ cash
Apple 16PMX bill = 34 $per month
36 X 34 =1200$
At&t Sim card 86$ per month🥲
86 x 36 = 3096
Total --1224 + 3096 = 4320 without taxes
🥲 God Help MeðŸ˜
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February 2025 by Debbie beldner
Madison was very helpful. She was so patient with me and made sure I was taken care of. Very knowledgeable of all the products and was able to answer all our questions.
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February 2025 by Chris Marsh
I needed a different internet service and the store manager provided all of my options. They were courteous and very helpful.
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February 2025 by J Page
Went in today, Adrian helped me. I highly recommend this location. It wasn't too busy when I went in and I was in and out pretty quick. I also want to say I highly recommend Adrian. Very helpful, not pushy, and knowledgeable. My experience was so good I felt compelled to write a review, which I rarely do. Thanks Adrian!
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February 2025 by Tim Hall
Always professional
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July 2024 by Richard Bates
I got my bill today, a one-time upgrade fee of 35$ and a 6$monthly next up fee, NEVER MENTIONED!!!!
He must have had a bad day. Fortunately, after a half hour on customer service, everything is fixed.
They don't care about the customer or doing a good job. Otherwise, you disclose everything appropriately.
Hopefully, on the next billing cycle, everything is processed and fixed. Otherwise, this isn't acceptable.
This should be a company that provides a quality service, not just unhappy people doing the most to add hidden fees.
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July 2024 by Bill M
The store employee was very helpful, but I went in to pay off my phone so I can unlock it and take it to T-Mobile when I leave AT&T on Saturday. After many years, I am leaving because I was essentially screwed out of over $700 because the phone I exchanged was never received and my account was held hostage until I paid for a phone number for a second phone that was never used or even in my posession. So much for taking care of a loyal customer of many years. Adios AT&T.
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July 2024 by Patricia Boyd
Got there early and didn't have a wait long. Young man was helpful and had to go back the next day to have more help with my new phone. Very happy, but still learning the new phone. ?
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March 2024 by Neeksx10
Went in to see about switching phone services. I was helped by Raymond who was super informative & welcoming. Im glad I decided to come in & switch services! Nice clean store & great shopping center. Definitely recommend coming here. 10/10 ! Excellent customer service !
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February 2024 by Cathy C
Not many people enjoy getting a new cell phone. I would compare it to getting a root canal, it’s painful and takes a long time. I went to a different store than I usually frequent to upgrade my iPhone. Jared was awesome. Not only did he give great customer service, but it was probably the fastest I’ve ever gotten a new cell phone in the 20+ years I’ve been an AT&T customer. I highly recommend going to see Jared if you need a new phone. Thank you for making it painless for me today.
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February 2024 by Jody W.
Do not go here for Help or Service..they are NOT a Corporate store and cannot help with changes or add ons. We needed help adding an apple watch and changing our family plan. We made an appt using the ATT app with this store, went there, and were told (insert employee's eyeroll at our stupidness here) they did not take appts, could not help us with our needs and that they are NOT a corporate store, they are a reseller. If you need the type of help I described, do not go there.
