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“I been going to them off and on since they opened 13 years ago and have always gotten great prices. Today I went to them wanting them to install the front license plate because the holes in front were too far apart. They said a couple of hours and me toned I had a breathalyzer, they dealt with them before and asked me to provide a fresh tip. I walked home and rode my bike back, it took about 15 minutes. When I got back k they didn't need to move my car and were almost done. He said it took him only a couple of minutes and didn't charge me anything. I was expecting to pay $30.00. Note that I was there when they first opened and they were already filling up”
“If you want a good experience and an honest set of mechanics for a fair price, this will definitely be the place to go. Will be coming back definitely for when I need future repairs. And these guys communicate very well about what's going on with your car. Definitely giving props to this shop ??”
“Ericka was very professional and she took great pride in changing my oil. Most of the time the guys forget to put down the plastic but she made sure to keep my car clean I was in and out in 15 minutes.
The counter person stated my tires did not need rotated but my husband assured me that they needed done. I would use this location again.”
“Probably the best I've ever seen and I've run two different automotive facilities. Professional, knowledgeable and most important Honest. I saw a friend's business vehicle in their shop. My friend is from Elk Grove and his business is in South Sacramento and I asked him why he would drive so far for service. He said my father always used Otis and our whole family depends on them because of the way they have been helped over the years. Why take a chance on any one else? He said it better than I could.”
“I got 2 heads surfaces pressure check and valve guides replaced valve job very clean and professional engine runs great no bubbles or pressure in coolant bottle. Will definitely use again.”
“I have been bringing my cars to Steve for years and I have never been disappointed. Steve always stands behind his work and if for some reason you are not satisfied with his work he will make sure you are happy with your vehicle before you leave...thanks Steve M. Pinoski”
“I had a very postive experience having my son's 2005 Camry's timing belt changed here. Brian was very courteous and professional. He explained what was involved, gave me a quote and expected completion time. Everything went great. Car runs great. I highly recommend this place.”
“Great customer service, and attention to detail. Went in for an oil change and overheat concern. Quickly diagnosed, changed oil, and did some extra test to be sure . That is something you will not get at a franchise.”
“Took a problem with my cherry 2006 Lexus 430 LS to Brian that had stumped every tire shop, Lexus mechanic and chat room that would listen to me.The low tire pressure warning light would come back on a short time after being reset time after time. Tire pressures were fine.He was the ONLY person I spoke to who had a clue. He helped me fix a long standing problem in 15 minutes and then would not take any money.Go see him and ask him the secrete. Trust your car with him while you're at it.I certainly will be. Thank you Brian!”
“I went in this morning around 8:45 with my Lifted 95 Wrangler YJ and the technician got it on the rollers and took care of the old Jeep beautifully . It passed with flying colors as I expected, but the service was great and fast!! Thank you.”
“Once my brake job was finished, a light was still coming on. Cornell took my car back into the shop & put it on the riser. He gave it another inspection, filled my brake reservoir & fixed the issue. I completely trust the folks at this shop & will be returning for all future automotive needs.”
“Brought the car in for a brake inspection. They showed me my rotors, which I appreciated. Of course I needed work done, but I really appreciate that they didn't hard sell me or add charges. Thanks, everyone!”
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“One note: I asked them to check the tire pressure on my back tire. They put air in but somehow missed the screw that was sticking out of the tire. Thank goodness I made it to the tire store and got a new tire.”