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March 2024 by Esra S
Best vet experience! Wish my own healthcare was this good! Love the payment plans, the techs are amazing, Dr. Berlier is thorough, kind, present, answers all our questions. They're all genuinely interested in your pet's well being!
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March 2024 by Claudia Sanchez
We absolutely love Banfield of Fair Oaks. Dr. Berlier has provided the most honest loving care to our fur babies along with his team from the front desk to the techs in the back. Our pups have been treated as if they were his own. We’ve had to use other care because we needed immediate emergency services and it has not been the same as Banfield. Sanchez family appreciates you all!
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March 2024 by Salena Snow
This team is great. They care for Molly as if she's family. They always welcome us when we arrive. They always give me updates on how Molly is when I drop her off. Doctors are the best I've dealt with so far.
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January 2024 by Greg Joens
Everybody is so friendly and kind at my Fair Oaks location. My dogs have received excellent care from Banfield!
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September 2023 by Amy K.
Not sure what's happening here. Went to a 1:30 appointment and they were closed. Went online only to find out my dog is past due for 3 vaccines. Price increase was big, and I've received nothing in return since last December. I'm feeling dumb right about now.
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August 2023 by Marcie Y.
Very clean facility, I was able to get my cat in within 2 days for ingrown toenails (as a new patient). Staff were super friendly. Very straightforward & quick. I had a much better experience here than I have at my regular vet. Location is super convenient also.
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August 2023 by yvonne Vaughn
I'm here to give heads up about the Banfield staff becareful taking your pet to this vet hospital on fair oaks Blvd my dog was itching all over so I made a appointment with this facility I dropped him off he was in good spirits he was happy didn't like the muzzle but he's was fine yes he has medical issues already non of those issues was bothering him because I paid for pain medicine and too very well care of my son I love this dog his name was KODAH he was 2 year old all black cane Corso my son I usually went to El Camino vet on El Camino we fell out so I went here to banfield I dropped my pet off picked him up 4 or 5 hours later he ran to me but he leaned on me in the weirdest way I thought nothing of it maybe he was just happy to see me I put him the car than we went straight to the park down the street I wanted to get his energy off before we went home we had just left the vet went straight to the park down the street its 3 minutes down the street I took my dog out of the car than I heard this popping knocking sound his whole hip was making a popping sound sounded nasty never heard this before so I put him back in the car called the vet back asked them what happened to him they tried to make me believe it was because he already had hip dysplasia yes he did but he was just fine this whole time no problems at all he was dropped off fine picked him up with damage they didn't offer me no help for me just kept trying to make me say it was bound to happen he's been had this condition he's with me all day everyday why did it only happen to happen after I dropped him off with them he had many medical issues but that's the breeders fault but the BANFIELD VET OFFICE decided to speed up his his hip dysplasia process pop it out faster and I believe the staff not thinking about his condition pulled him up to fasts and popped his hip out bad and left him like that told me I needed to pay 7,000 for surgery that I dont have when this was they fault they heartless people to hurt a dog at the same place they susposes fix dogs and take didn't accountability of they actions blame it on the dogs sickness well I couldn't afford to fix him and he was in so much pain he started trying to bite us and I had no choice but to put my dog down yesterday aug 1 2023 can I sue them can someone tell me please I'll never be able to anug with him again see my dog agai DO NOT LEAVE UOUR DOG IN THES PEOPLE CARE AND END UP LIKE MINES THIS IS REAL your dog here he'll get hurt and the Banfield doctors and staff don't care like I said he was a happy dog before I dropped him off
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August 2023 by yvonne baker
I'm here to give heads up about the Banfield staff becareful taking your pet to this vet hospital on fair oaks Blvd my dog was itching all over so I made a appointment with this facility I dropped him off he was in good spirits he was happy didn't like the muzzle but he's was fine yes he has medical issues already non of those issues was bothering him because I paid for pain medicine and too very well care of my son I love this dog his name was KODAH he was 2 year old all black cane Corso my son I usually went to El Camino vet on El Camino we fell out so I went here to banfield I dropped my pet off picked him up 4 or 5 hours later he ran to me but he leaned on me in the weirdest way I thought nothing of it maybe he was just happy to see me I put him the car than we went straight to the park down the street I wanted to get his energy off before we went home we had just left the vet went straight to the park down the street its 3 minutes down the street I took my dog out of the car than I heard this popping knocking sound his whole hip was making a popping sound sounded nasty never heard this before so I put him back in the car called the vet back asked them what happened to him they tried to make me believe it was because he already had hip dysplasia yes he did but he was just fine this whole time no problems at all he was dropped off fine picked him up with damage they didn't offer me no help for me just kept trying to make me say it was bound to happen he's been had this condition he's with me all day everyday why did it only happen to happen after I dropped him off with them he had many medical issues but that's the breeders fault but the BANFIELD VET OFFICE decided to speed up his his hip dysplasia process pop it out faster and I believe the staff not thinking about his condition pulled him up to fasts and popped his hip out bad and left him like that told me I needed to pay 7,000 for surgery that I dont have when this was they fault they heartless people to hurt a dog at the same place they susposes fix dogs and take didn't accountability of they actions blame it on the dogs sickness well I couldn't afford to fix him and he was in so much pain he started trying to bite us and I had no choice but to put my dog down yesterday aug 1 2023 can I sue them can someone tell me please I'll never be able to anug with him again see my dog agai DO NOT LEAVE UOUR DOG IN THES PEOPLE CARE AND END UP LIKE MINES THIS IS REAL your dog here he'll get hurt and the Banfield doctors and staff don't care like I said he was a happy dog before I dropped him off
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July 2023 by Kelly B.
Very clean facility. Staff was very kind, knowledgeable, and helpful. Their prices are very reasonable. We will be going back!
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July 2023 by Heather S.
The room they put us in was filthy. First time visit and nobody introduced them selves. The primary reason for the room was because I don't like just dropping off my dog and picking her up later, I wouldn't do it with a toddler! They still wanted to take my dog to the back for blood draw, I declined. Neither the vet nor the tech took a moment to even meet or get to know my very nervous dog before grabbing her and sticking a needle in her jugular. This was in no way a pleasant experience and I will not be going back. SUPER disappointed!
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June 2023 by Elizabeth Barnett
Dr.Berlier is always so good to us we moved across town and we still came 35mins to see him nothing but the best for my baby's. He has always given it strait I would do this but the choice is your when we had to make the decisions on quality of life or quantity he spent time explaining everytime asked he is such an amazing guy let alone a vet would always recommend anything he offers thanks for all you do
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June 2023 by Tiffany Nemer
We just moved to California and couldn't be happier with this Banfield. They made us feel at ease and thoroughly answered our questions and let us know our options. Couldn't recommend more!
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April 2023 by Brandon Brizzee
They're a little under staffed right now, but so are a lot of places. Dr. Gouine has been amazing with my pups for their entire lives(7 & 8 years) and counting!
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March 2023 by Brenda Romero
Very helpful and respectful about your feelings and your pets time of need of leaving and going to the other side.
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February 2023 by Kristin Nap
The staff is friendly, caring, and knowledgeable. My pet gets great care. Thanks.
