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January 2024 by Emmett Elric
Dave made my day. I lost a very important receipt with an important tracking number. Dave at the Fair Oaks Post Office worked with me for about 10 minutes until he located my transaction and reprinted it. Thank you SO MUCH Dave for helping me and others solve our postal problems.Sometimes it's very busy and sometimes it's empty. Don't take it out on the staff.
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September 2023 by Susan Y.
Postal staff very helpful, went above and beyond and was very impressed with the service I got from Dave and the rest of the staff there.
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August 2023 by Judi Darling
Wanted to charge me $80 to ship a box that doesnt even weight 5lbs. Im trying to ship within california. $80 is ridiculous. Paid $8 for the stupid box that i cannot return. I specifically asked if theyd charge by weight and if thats all. The lady barely understood me (im speaking perfect english). She tossed my box around when I came back and then told me it was that expensive because of the dimensions. I specifically asked earlier when I bought the box if they were gonna charge me anything other than the weight. Ridiculous. Waste of my time and money and I still havent shipped my package.
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August 2023 by K H
Best post office in town. The staff are all friendly, helpful, and professional. The interior is open after hours has ample amount of P.O. Boxes if you need. The counter service area is always clean and well stocked. The location is safe and easily accessed. And the carriers do a great job, never had anything lost. Thank you!
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August 2023 by Diane N.
My mail person, Michelle, is so competent. She takes great care in her delivery, even hiding packages in a good spot on our porch. She is always so cheerful, and genuinely likes her job. My entire neighborhood appreciates her. My street is Sanicle Way, please keep her on our route.
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June 2023 by Cassie D.
"John" at the front desk is the most incompetent employee I have EVER ENCOUNTERED. it's no wonder a majority of the bad reviews for this location are about how awful he is.
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June 2023 by Sarah Pak
I work during the hours they are open and they will not remove a hold on my mail, I am out of vacation days and will not be able to take another day off until next year and they refuse to deliver my mail unless I come in person to remove the hold, this is crazy, they are going to return everything that comes in to sender for the rest of the year and the agent laughed at me and told me it’s my fault. That is fine, I will go paperless and never order anything online again unless it is UPS or FedEx. What they are doing should be illegal to refuse to deliver to me when I let them know I’m back and I’m home. Worst post office ever. I’ll try to use my vacation days to move next year and get as far away from this ridiculous post office as possible.
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June 2023 by Skylar Ensbury
Seriously everyone at this location is incompetent. I waited in line forever and explained to them that I had an email saying they attempted delivery but there was no where secure to leave it (I live in an apartment of course there isn’t) and that they left a notice. There was no notice. I came here and provided the tracking number to a man who said he looked for it and the carrier definitely had it. So I talked to someone else and he found it immediately and handed it to me, so I said that’s funny the other man literally just told me he looked everywhere and it wasn’t here and I needed to talk to someone else because the I was holding up the line. He told me oh well. Very nice job guys.
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May 2023 by Max §.
The people in this place and the laziest people I've even seen in my life and they NEVER do what they say they are going to do or what will happen. If they say "we'll call you with further updates" nope, they never will. I needed the key and locked changed in my apartment and the 1 week he forgot to turn my paper work in after reminding me multiple times I didn't make it in time so it would take 2 days, I go check on it a week later and then tells me they Weill call me again, NOPE! Another week goes by and they tell me they can't change the lock the apartment does after charging me $50.. I asked for the number so I could speak to the supervisor and to no surprise you can't contact this post office directly at all, HUGE waste of time and will be changing post offices IMMEDIATELY
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May 2023 by Sheila Skanks
Always so helpful and line moves quickly. Never an issue and I receive the service you would expect from a post office. Always a pleasure on my visits. Thanks
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May 2023 by Jen C.
The old man that works at this post office was the most lazy employee I've ever come across. I clearly looked at the prices of the shipping boxes and was confused. I asked a question and he kept saying, "go look at the prices." Which I already did and I had questions about those prices. Mailing items hasn't been something I do much in my generation and yet, he could not even be bother to answer the question. Continued to cut me off and say, "look at the prices on the other side". Like yes, I see the prices but I need more information on how this works. 0/10 experience. I was already having some struggles with my mental health and this guy made me anxious and feel stupid. He should not be paid to work there if he is unwilling to be helpful.
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February 2023 by Daniel M
I've been finding my mail is getting opened. I filed a report mid this week. Just received a call back from someone looking into it.I appreciate the follow up
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February 2023 by A m Nta
The old man he thinks he own the United state post office. He’s every time making things worse. Take your retirement
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February 2023 by Sharon M Olivas
Thot this location was closed, but they are open. Friendly staff. No waiting in line (Orangevale location)
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December 2022 by Lolo CoMo
CONSTANTLY delivering my mail to my neighbor. The driver has ONE job. Why is it so difficult!
