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August 2023 by William
....hard to find help considering everyone working there looks like a shopper. Would be nice if the employees wore a uniform or vest with name tag so you know who works there.
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December 2022 by Jay F.
Not always the cheapest, not always the biggest selection, but customer service is always great. And they're a local hardware store when you need them.
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December 2022 by Sara G.
This place has the best customer service. I got a paper cut right before coming in the store and the cashier right away offered me a band aid and antibiotic ointment. I have never seen this type of service in any store I have been to in my life. All the employees that I interacted with were so nice and friendly. I do not live in Fairfax, but I'd imagine that I would be coming in here for all my hardware store needs, if I did.
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December 2021 by jhony benitez
They're always happy to help.
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December 2021 by John W.
Everyone who works here is really nice, helpful, and possess a good sense of humor. Though they are not a huge store I do love this place. The garden area is pretty well stocked and for lumber they have quite a lot. It's always a pleasant experience going in here. Thumbs up.
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August 2021 by Jonathan Rozmarin
Great local hardware store. Will always have my business.
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May 2021 by R P
Great people. Family place. Nor real roomy but if your looking for nursery, hardware or lumber. This is the place
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March 2021 by Thalia F.
I rarely go to the hardware store, but I needed some nuts and bolts because, in a nutshell, Ikea failed me. I tried and retried to work with the too-short bolts, but rathe than to force-fit something together using a hammer, I decided to just go buy longer bolts. Will was so helpful and knowledgeable. He assisted non-handy me and he helped me figure out the exact right sizes to buy. He offered solutions to the Ikea assembly problem while explaining why the short bolts didn't work (I'd brought one bolt and it turns out the bolts were made for wood and my Ikea cart is all metal). I am so happy with the great, no-wait service on a mid-day Saturday. I didn't even have to wait in line to pay! I encountered NO grumpy people. I love how close this hardware store is to where I live (since Home Depot is a relative trek and they can get pretty crowded). It's all good at Fairfax Lumber, at least it was today.
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March 2021 by Donald Macleay
Friendly, helpful and well informed service. Good selection of tools, supplies, woods amd plants. This is one of those small town, quality hardware store that meets a wide range of needs. Better bike repair parts selection than the bike place across the main road.
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February 2021 by Jon Rozmarin
Great local hardware store. Will always have my business.
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February 2021 by Bryan BKG
Great place, always has just what I need
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December 2020 by Wendy Arthurs
I love our local hardware store. It's not as glitzy as some, but I always find what I need, the staff are always friendly and helpful, and my dog loves that they give him a treat.
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November 2020 by Dodsworth-Heath Family
I love this store!. It's got just about anything you need hardware wise, a good paint 'dept', lumber, earth and a lovely garden center. Extra bonus points for being a bit eccentric in their goods
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November 2020 by Barbara Bishop
Good service but so crowded it's impossible to safely distance.
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October 2020 by Albert Long
This mom and pop type store always brings me joy
