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November 2023 by Tony K.
We needed a new deck so I had three deck companies come and give bids. All had good reviews on Yelp. All three had similar opinions on what would work, what we should avoid, and other considerations when it comes to how much we wanted to spend. In the end, all three bids had similar parameters, but Arrow came with the best price. Also, they could start quickly, within 2 weeks, while the other two wanted two months to start. The job took less than three weeks and it looks great. If I saw something I wanted to change, they did it immediately without any pushback. Within five weeks from the day I met Gary, I had a nice big brand new deck. Gary and I would text or call each other whenever he or I had a question. He was very responsive. Great service. During the final touches I was so impressed I asked Gary to give me a bid for a new set of stairs on the side of the house. I had a price in half a day and the guys stayed on the job for one more week to make it happen. Fast, courteous, and affordable. If you need a deck, stairs, fence, etc, call Arrow.
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October 2023 by Karen N.
Arrow was recommended by our realtor who knew of them from another client and knew their work was solid. It was a little challenging at first to get hold of them but we finally did and hired them to replace our deck. They did such a phenomenal job and they were so amazing and professional that we kept them around for an extra couple of weeks doing extra projects around the house on our fencing. Their pricing is fair and competitive and outlined up front. We were more than happy and would hire them again for projects in the future. If you have anything you're getting bids for - definitely give them a shot. And take the extra time to reach them. I suggest texting Gary directly and then emailing the office. (If you call you will get a message with his number.) I really can't say enough great things about them!
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August 2023 by Mark Matthews
Gary's crew showed up on time, worked until the job was finished and we're delighted with our new fence. Great value and professional job.Service: Fence building
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July 2023 by Jill H.
We had an old fence (25 feet) that partially fell into our neighbor's property during one of the storms this spring (as well as some drainage issues due to bamboo invasion). Gary came to look at the project and designed a great solution for the previously funky fence & retaining wall that was build before we owned the property. He had the job done (including grubbing out the bamboo) in a few days. The new fence looks great and proper drainage was added as well. We are very happy the interactions with Gary and his crew, and highly recommend for any similar projects.
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April 2023 by Jean H.
I needed support to an existing deck to add on - few tons of planters and landscape. Gary showed up on time and sent a detailed proposal the next day. His crew was amazing. Very hard working, polite and a pleasure to have on site. The job was completed as proposed on time and no surprises. In all the many years and jobs that I have had done in construction - I have to say this one gets the trophy!
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February 2023 by Zachary Van Doren
We chose to go with Arrow Deck for our front deck and garage rebuild project after a scope and proposal process where found Gary to be highly responsive, professional and with clear expertise in his field. When the work commenced and throughout, we found the crew to be top notch in their professionalism and craftsmanship through what was at times a complex deck rebuild that ultimately required more structural repair then thought, that was uncovered during the initial demo. Gary was great in working with us through these pivots, and we can't say enough about how pleased we were with the final results. We will be loyal customers of theirs for a long time!Services: Composite decks
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January 2023 by Zachary V.
We chose to go with Arrow Deck for our front deck and garage rebuild project after a scope and proposal process where found Gary to be highly responsive, professional and with clear expertise in his field. When the work commenced and throughout, we found the crew to be top notch in their professionalism and craftsmanship through what was at times a complex deck rebuild that ultimately required more structural repair then thought, that was uncovered during the initial demo. Gary was great in working with us through these pivots, and we can't say enough about how pleased we were with the final results. We will be loyal customers of theirs for a long time!
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June 2021 by Tom Wong
Gary and his crew, including Jessie and Carlos, did a great job at a price lower than competitors. They may not have the infrastructure of a larger contractor but did high quality work and were always responsive and professional. I would recommend them highly.
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May 2021 by Yvonne R.
They gave us a clear bid, responded quickly and followed through with what they promised to do. The job was completed on time, cleaned up nicely, and the crew were professional. I love my new fence and I could tell that they do this all the time! Mine was a "good neighbor " style redwood fence with posts in concrete.
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January 2021 by Jean B.
Arrow installed concrete pads for us. They weren't prepared for the job and had to borrow tools; the workmanship was poor leaving the pads looking all different.We tried to speak with them directly at time of work as well as after but without satisfaction.In retrospect and comparing with later concrete work we had done by another contactor (really well done), the charge for the work was excessive and absolutely not worth the time put in or the finished project.
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January 2021 by Joanne B.
Arrow installed concrete pads for us. They weren't prepared for the job and had to borrow tools; the workmanship was poor leaving the pads looking all different. We tried to speak with them directly at time of work as well as after but without satisfaction. In retrospect and comparing with later concrete work we had done by another contactor (really well done), the charge for the work was excessive and absolutely not worth the time put in or the finished project.
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October 2020 by Gillian Keirle
Kevin was knowledgeable and professional. His crew were hard workers and completed the fence construction very quickly.
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July 2020 by Steve S.
We recently moved to Sausalito. I spoke to Gary about three weeks before our move and found him to be both knowledgeable and personable. He listened very well to our needs and quickly put together a statement of work at a very fair price. Gary's staff is outstanding from Jesse to Juan and the rest of the team. Juan is a true craftsman and could not have done a better job on the project. It was a unique deck in that it is built over a drained indoor pool. The framing was exceptionally done and we could not be happier with the appearance as well. Throughout the process, Gary patiently listened to our needs and was very helpful and courteous as well. I expected the job to take about three weeks but it was done in one week. Also, Gary went the extra mile to meet with me, a structural engineer and our former pool company to evaluate the options for building over the pool. I am so glad to have met Gary and to have hired Arrow Deck and Construction. They are terrific people to work with and outstanding craftsman. I highly recommend Arrow Deck and Construction for all of your deck and similar projects.
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June 2020 by Steve Mapp
I cannot say enough great things about Gary and his Arrow construction team. They worked tirelessly and happily in less than desirable conditions. They installed a new retaining wall and fence that needed to strictly adhere to a legal agreement between us and our neighbors. Tensions were very high, but the Arrow team worked respectfully for both parties and got the job done! And their craftsmanship was impeccable.
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June 2020 by Jennifer Eastwood
Arrow Deck and Construction (Gary) has worked for our family for several decades. Their work is excellent, their prices good and they are very responsive. I would not use anyone else
