Krakatoa Bikes is a full service bike shop established in 2008 in the heart of Fairfax. It is a Salsa Cycles Adventure Center and carries brands like Norco, Chromag, Surly, and Cleary Bikes. It is noted as the only Chromag retailer in the area. The shop offers tune-ups and suspension services. The service is consistently described as awesome, highly skilled, and helpful. Staff are friendly, patient, honest, knowledgeable, and a joy to work with. They provide excellent customer service, brainstorm options with customers, and offer good tips. Repairs, like chain replacement, can be done quickly while you wait. The shop is also reliable for ordering bikes, with fast setup and readiness. Expertise and customer service are considered second to none. Customers highly recommend the shop, with some noting the drive is well worth the time for the service received.
A very cool bike shop slightly tucked away from the road, well worth a visit. Thanks Miguel, you were really helpful and patient, and sorted us out with helmets.
October 2024
Awesome service here from Miguel! He is super skilled and helpful. Also the only Chromag retailer in the area which is a plus.
April 2024
Great shop. Miguel gave me his full attention and lots of excellent advice when I stopped in for an emergency repair.
