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March 2024 by Sara Medlin
Very clean, wonderful people that work there. The only problem was the increase in rent was way too much after 5 months.
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March 2024 by Joy Martin
Staff has been super nice and welcoming, the online process is easy. My partner and I have two units here!
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March 2024 by Michael Beltrán
They were very friendly when I came in very informative. They suggest other storages that would help me I would recommend them. You're the ones I pick ?
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March 2024 by Buffy Moore
CubeSmart in Fallbrook, California is clean and well-managed by Annette, who always takes good care of me and is very efficient and thorough.
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February 2024 by Ana Guido
CubeSmart Storage had the BEST prices in town. All staff members were professional and helpful. They kept the grounds clean, and secure. I enjoyed seeing the CubeSmart representatives walking the grounds. It made me feel safe keeping my stuff there. If I ever need a storage again, I will definitely come back to CubeSmart Storage in Fallbrook, CA. I highly recommend this place.
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January 2024 by David Friese
Price increases poor management
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December 2023 by Dee
Caroline, who works as the manager at the Fallbrook location was so easy to work with. She is friendly, patient, and made my stressful move into a smooth and stress free move. Thank you Caroline (MGR) at Cubesmart. Sincerely, Dee
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December 2023 by Eric Nickle
The online rental is quick and easy and just head to your unit.And the staff Caroline is super niceEric
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December 2023 by Martha Webb
Annette’s customer service was excellent. She was very thorough in the process of renting a storage and clarified all the questions I had. She made it everything very easy for me. I totally recommend her and. CubeSmart. They have the best prices!!
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December 2023 by Bob Vick
At the Fallbrook facility Annette took care of me. She was friendly and professional, took care of all my needs. It took only a few minutes to complete everything. Excellent experience.
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November 2023 by Corinne White
We lost over $5000 in equipment off our fishing boat. Our trolling motor, fish finder, marine batteries, chargers and tools. This facility is not secure anyone can jump over the fence. We were also asked to move a vehicle from our 40ft space after they rented it to us knowing we would have a trailer and boat in the 40ft space. They fit without any problem and then after a year said it was not allowed. Extremely disappointed with our experience. Completely dissatisfied.
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November 2023 by Isaac Patino
Annette was really cool and explained everything very well. I left with all my questions answered and felt that if there were any issues, she would make things right.
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October 2023 by Oliver Shami
Annette was awesome. She was very friendly, efficient and smart…dare I say “Cube” smart!
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October 2023 by Jodi Lynn Jenner
Very Poor Quality Units, not well maintained, Prices always going up, management no very responsive to complaints, front office people can be nice but always have to get "management approval" for everything they do for customer. Rat infested units near fields are full of droppings and urine. Rusty locks and bent doors make it hard to open, close and lock.
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October 2023 by Private Person
I went to the Fallbrook Cube Smart and no one was in the office to help me. I had already made reservations to obtain a unit and was there with the largest U-Haul truck...I was frantic and didn't know what to do...I called a number for Cube Smart that I found online. I ended up speaking with Dominic from your Vista store. And the gentleman walked through the whole process how to get into a storage unit without anyone being in the office. Which was wonderful because I'm not all that savay with phon s and online.. less than 1/2 hour I was into the gate and unloading my Uhaul !!!!Thank you so much Dominic ( from the Vista store)....Your a Rock StarThe best service and most polite person I've spoke with in a very little long time.Thank You,Dana Hoover
