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November 2023 by Michelle M.
Had an alternator die out and I had my vehicle towed here. Excellent service, and excellent front office. Jessica was super responsive and very knowledgeable when I came in with a million questions. Everything was very straightforward and the prices are very reasonable.
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October 2023 by Jimmy Maynard
Update: after Bureau of Auto repairs was contacted, owner said they would fix vehicle, of course that was not an option as I already do not trust them, less than 6 months later it appears that the amateur head work has proceeded to become a blown head gasket and I am now without a vehicle. DO NOT USE THIS BUSINESS!!! Additionally they rebuilt the carb and it’s leaking now too, the hits keep coming with these guysService: Engine repair
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September 2023 by Bobby H.
I've been going to Fallbrook Auto Works for years now. All my vehicles and my Suzuki always get the best in auto repair care there. The fees for the repairs are far better than other places I've been to in town. Eric and his crew are the most professional I've had in dealing with mechanics. Some places tend to think women don't know a lot about vehicles, and I don't get that with these guys. I would highly recommend taking your vehicles that are in need of repair or just general maintenance to Fallbrook Auto Works. Thanks Eric for all you do to keep my wheels running!
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August 2023 by Jimmy Coyote
Took my vehicle in for TRANSMISSION work and was advised I needed the heads rebuilt not my transmission. They kept my vehicle for over 2 months and kept giving me flimsy excuses as to why it was taking so long, Joey had originally told me 2-3 weeks. They punctured my radiator and Jessica tried to lay the blame on me, luckily I had photos to back me up, when I finally got the vehicle back it had no power and started stalling and dying, they nickel and dimed me for another $500 or so on top of the $6000 I had already paid for the heads. They lost a dust cover off the transmission and upon inspection my motor mounts were not retightened, my brake booster was left loose and I had to take it to another shop to have the TRANSMISSION adjusted and for only $300 I have a vehicle that runs the way it should. I have filed a complaint and they refused to make it right saying they would agree to fix the vehicle again, of course I will not let them touch it. I am now forced to pursue legal action against them and have additional clients of theirs as well as mechanics to verify the work they did for me was sub-par.
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August 2023 by Bradley P.
Joey and his team were able to help me fix issues that I had with my GMC Yukon XL. I ended up having an issue with a throttle body that I had installed about a year ago so I brought it back and they helped fix it under warranty. From my experience, these guys are honest and look out for you as a customer. They have earned themselves a loyal customer as I will be returning for any other needs that eventually arise.
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July 2023 by Sabrina Rodriguez
We had just started on our road trip and the check engine light came on. It was before 8am and we found Fallbrook Auto Works as they were one of the only places open. They were so helpful and very honest. They got us back on our trip within a couple hours. If we lived in Fallbrook, they would be our new mechanic. Thank you so much! Also, the coffee shop next door was really good and a nice place to wait for our car.
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July 2023 by S Rodriguez
We had just started on our road trip and the check engine light came on. It was before 8am and we found Fallbrook Auto Works as they were one of the only places open. They were so helpful and very honest. They got us back on our trip within a couple hours. If we lived in Fallbrook, they would be our new mechanic. Thank you so much! Also, the coffee shop next door was really good and a nice place to wait for our car.
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June 2023 by Jody Salcido
Our family was on the way back to AZ from vacation when our car started sputtering. Went toAutozone and did a Diagnostic test. When it said we needed new spark plugs, but I just had them changed in Feb. Eric took a look and found out it was the fuel injector. They were quick and efficient and so very nice to work with. I thought it would be more expensive, but the price was very reasonable. Thank you to all of them. So pleasant!!!!Service: Engine repair
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June 2023 by Andrew J.
I would just like to take the time to thank the employees of Fallbrook Auto works. Not only were they quick, friendly, accommodating, and reliable, they go above and beyond. My actual payment turned out to be $200 less than the quote. My car trucked in there on the brink of exploding (figuratively), and came out as good as new. Another cool thing was that Ricardo and Joey took the time out of their busy schedule to teach me about the ins and outs of the repair because I mentioned that I'm just trying to learn. Overall a very awesome and positive first experience at the mechanic. Thanks!
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May 2023 by Samantha P.
Absolute liars. Don't trust this shop. They like to take advantage of women even when their husband specifically says to call HIM. Completely disregarded what i actually took my car in for and tried to tell me my car might need thousands of dollars in repairs.
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May 2023 by Jacob C.
Set up the appointment to get my ECU tested and gave them my phone number to call for any decision making. They completely disregarded that and called my wife to approve further repairs. They lied about waiving diagnostic fees if problems weren't found and then completely lied about the diagnostics themselves. Told my wife the car would need a new engine or new heads entirely based on their compression test showing 1 cylinder was extremely low(which wasn't actually the case at all when the compression was tested after elsewhere. The compressions were FINE!)After I realized what they were doing, I went to the shop to pick my car up and they wanted to charge me almost $500 for looking at my car for an hour and then lying to me about what's wrong with it!! Would NOT recommend and I honestly have no idea how they're still in business. They take advantage of women and acted shady during the entire process.
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May 2023 by Melissa Padilla
I absolutely love Fallbrook Auto Works. As a single woman, I was recommended them by my neighbor Joey and have been completely satisfied by the work they do on my care and the care they take to ensure that if they notice an issue may be on the horizon they give me a heads up so I can be prepared. I honestly feel like talking to Eric the owner is like talking a family member as he instills that much trust in relationship and customer service. Thank you to the entire team and I would not recommend you take your car anywhere else but here! Fallbrook Auto Works is #1!Services: Brakes
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May 2023 by Melissa E.
I absolutely love Fallbrook Auto Works. As a single woman, I was recommended them by my neighbor Joey and have been completely satisfied by the work they do on my care and the care they take to ensure that if they notice an issue may be on the horizon they give me a heads up so I can be prepared. I honestly feel like talking to Eric the owner is like talking a family member as he instills that much trust in relationship and customer service. Thank you to the entire team and I would not recommend you take your car anywhere else but here! Fallbrook Auto Works is #1!
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April 2023 by Mo Fine
Great experience! Honest, professional, competent and friendly! Thank You so much Joey! We made it back to the PNW, safely.Services: General repairs & maintenance
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January 2023 by Dakota Dominguez
Helped out a friend in a pinch last minute and did a great job on his car
