-
January 2024 by John Figueroa
Inferior towing would be a better name or maybe Sham towing! They advertise as if they’re in your city but only have one yard. They are rude and a waste of your time!
-
November 2023 by Sam Hamblen
I have AAA coverage on my trailer. I had a tire failure on my trailer. I told AAA the name brand of trailer. Outdoor Rv. I was in the middle of a huge parking lot. The driver was driving around a huge parking with two trailers and no cars. I had to flag him down. He said where’s the Mazda? Maybe he was thinking Outback. I said it’s a trailer I told triple AAA. He said I can’t change the tire I’m not certified. I said it’s just a tire. Can I use your Jack? No, can I have some air, no, will you call and see if someone there can do it. No!! I had a tow driver spend 3 hours trying to load up a trailer that didn’t have the front wheel and then tow me 90 miles. I gave him a $100 tip for getting out of a bind. I don’t know of a company employee anywhere that would give absolutely no effort to help a customer than this person from quality towing.Service: Tire change
-
August 2023 by Jay W.
I had called aaa a day ahead of time to set up a tow for 6am and i call for a update and they say there driver hasnt gotten in yet ur driver should already be on the job site by 6am not whenever tf you feel like coming out
-
August 2023 by Boswell Safe and Vault
These guys are the absolute worst. Do not hire them. The Fallbrook dispatcher is rude and a complete liar. Just tells you 15 min every time you call, he literally can't even remember the last lie he tells you when you press the issue. Had my whole family sitting in the truck on the side of the freeway. We waited there for 2 hours when it was supposed to be a 45 minute wait time. Dispatcher couldn't care a less.
-
July 2023 by Megan Wright
Quality Towing Srv exceeded my expectations! I called for assistance, and they were able to dispatch a truck immediately. The driver was not only proficient but also empathetic towards my situation. They made sure I felt safe and informed throughout the process. I'm grateful for their help and would recommend them without hesitation.
-
July 2023 by Eric Mihld
The driver was worse than rude, he blocked the driveway of a busy business for about 20 minutes and would not reposition his truck after the business owner asked nicely. He then called the lady business owner a "f---ing tweeker twice, the driver also needed help unloading the vehicle, very inconsiderate and unprofessional!
-
July 2023 by Trisha Merritt
On the fence with these guys .. couple experiences through AAA with them . My personal experience was had to wait over 2 hours because they didn’t look far enough up the street I was broken down on and told AAA they saw my vehicle but no driver in sight .. so they cancelled the tow . And then family member they refused to tow family members truck from his residence to another residence to get worked on . Not too great of service from them !
-
June 2023 by Janie Newman
Quality Towing Srv maintains a fleet of well-maintained tow trucks equipped with state-of-the-art technology. This allows them to efficiently handle a wide range of towing needs, from standard vehicles to specialty or heavy-duty vehicles. Their modern equipment ensures a smooth and secure towing experience for customers.Services: Motorcycle towing
-
June 2023 by Jason Austin
The professionalism and efficiency displayed by Quality Towing Srv's agents are second to none. They handle each task with a sense of urgency and attention to detail, ensuring that customers' needs are met promptly and accurately. Their dedication to providing a seamless and hassle-free towing experience is evident in their prompt response times and impeccable execution of their duties.Services: Motorcycle towing
-
June 2023 by cheri F.
I have to say it again, I had another great experience with AAA. I hate to have to call them but I'm always happy with their services. Akram from Quality Towing (a AAA roadside assistance provider) was out to my house even earlier than anticipated and had me back on the road quickly. I give Akram and his customer service 5 stars and 2 thumbs up. I have yet to have anything less than 5 star treatment from Quality Towing.
-
May 2023 by Joe S.
I rode my motorcycle from north county SD to Arizona and back then it broke down 20 miles from home. I called my insurance and they contacted Quality Towing who showed up a reasonably fast 40 minutes later. Upon arrival, Gary the driver let me know that my insurance roadside coverage did not include motorcycle tow so he quoted me $342. I asked if he could wait a moment while I explored lower cost options and he could not have been more cool about it. After taking 10 to 15 minutes to call four other tow options I found that the best cash price was only $50 less and I would have had to wait another hour or two, so I went with Quality since they were already there. It's apparent Gary understands and appreciates owning nice bikes so he took his time and secured mine with obvious care to not scratch while securing it at five anchor points...rock solid. On the ride to my house the guy was super customer focused, friendly conversation, and when I shared that I had just ridden from Arizona and was looking forward to something to drink he offered to stop and grab something for me to which I thankfully declined because it was a short drive. When we got to my house he took the same great care unloading bike and maintained his helpful, positive demeanor the whole time. I could not have asked for a better towing experience thanks to Gary. Great job!
-
May 2023 by Robyn D.
If i could give 0 stars i would we were stranded in Escondido and called AAA for a tow. We explained the situation and and were told the tow company would be able help us out. Once he showed up he said AAA wouldn't cover the tow unless we could get to the pavement. We were able to drive the car to the pavement and the driver told my friend "I pick up broken cars". I told him it wasn't safe for us to drive it on the high way and he told me it wasn't safe for him to tow it. He misgendered my friend several times after something was said. I outright asked him if he was refusing to tow our car and he said "NO". HoweverI finally asked his name and he refused to tell me. In the end my friend and I drove the car very slowly back toThe house. Should (NOT)quality tow ever show up again i will refuse service.
-
April 2023 by Luann J. Crowell
I recently used Quality Towing Srv to move some heavy equipment to a new location. The driver arrived on time and was extremely knowledgeable about the equipment and how to transport it safely. He had all the necessary equipment to ensure that the equipment was secured properly and transported without any damage. I appreciated his expertise and attention to detail. The staff at Quality Towing Srv were also fantastic, providing excellent communication and updates throughout the process. I highly recommend Quality Towing Srv for anyone in need of reliable and efficient transportation services for their heavy equipment.Services: Motorcycle towing
-
April 2023 by Rigo Ferrer
I requested a flatbed for my 49 Ford... the driver kept me updated on his arrival time, showed up as expected, and took the most absolute care in handling my car. Highly recommend
-
March 2023 by Brian K. Steele
When my RV broke down on the side of the road, I called Quality Towing Srv for assistance. The driver who arrived was not only experienced in handling RVs, but also friendly and approachable. He was able to diagnose and fix the problem quickly, and he made sure that my RV was back up and running in no time. He also provided valuable advice on RV maintenance and care. I appreciated his expertise and dedication to providing quality service. The rates were very reasonable, especially considering the specialized service provided. I highly recommend Quality Towing Srv for anyone who needs reliable and affordable RV repair services.Services: Motorcycle towing
