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August 2025 by Kayti Mitchell
I can't say enough good things about Jared. In my 18 years of service with Verizon, I have never had someone go above and beyond for me the way Jared did today. He demonstrated his knowledge, his patience, and his ability to keep a level head while things were going wrong. I hope to not have to go back in store for a long while, but if I do, ill make it a point to go on a day that he is working. Thank you, Jared, for making a rocky situation smooth and easy. Top notch customer service!
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July 2025 by Cal Roskeland
Amy is amazing. Easy to talk to , great customer service. We discussed plans for my son and she was a delight and so personable. Thank you for making the experience of purchasing a phone delightful
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July 2025 by Sarah Ruiz
For the past couple months every time I’ve gone into the store I have not had the greatest experience. I was actually going to give up on Verizon altogether However, the other day I went in and saw that they basically had completely new staff Amy was great extremely patient and really seemed to be running the show and took the time to make sure that I understood everything that I was getting myself into if you need a Verizon store you can trust go to her not to mention, she was really nice with all of the seniors that came in
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July 2025 by Sara Soto
Instore Customer Service was outstanding. Amy and Jared did the impossible and made us feel welcomed. They went above and beyond. Their “800” corporate customer service was horrible layers and layers of issues.
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June 2025 by Ellen McCook
Stolen phone, they were very helpful!
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May 2025 by Scott Edstrom
Cesar was very helpful, extremely knowledgable and efficient. Highly recommend
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April 2025 by Mark Mann
Great customer service
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April 2025 by Daniel sb
Just went to the store morning about my bill talked to the worst person ever no customer service at all completely an ass his name is CHRIS and thank God I'm still on time to cancel just because the customer service got today I'm canceling with them and going back k to AT&T tomorrow for sure
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March 2025 by Russell Wright
Elijah was an exceptional employee, demonstrating in depth knowledge incompetence. He was very patient and helpful getting everything set up and made sure. I had everything. I needed and wanted ensuring a very satisfied customer.
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March 2025 by D Ginos
Service was quick and efficient
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March 2025 by a56belair
Alijah was incredibly helpful, friendly and courteous!!! He was very knowledgeable about the myriad of questions I had - simply AWESOME to work with!!! ⭐️⭐️⭐️⭐️⭐️
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February 2025 by N S
Great customer service. Easy to work with. Friendly
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January 2025 by Cherryl Criscenti
Can’t get the manager to call us back. Have called for four days! I have been a Verizon customer for 17 years! Maybe it’s time for a change!
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August 2024 by Jamie Jacobs
Alijiah and the manager Chris are so knowledgeable and helpful! My phone was soooo so so busted and Alijah helped me try to fix it for almost 4 hours! I really appreciate their patience and generosity, especially as someone who is very rough on phones and who also is scared of change LOL 💖
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June 2024 by Gene Simon
Alijah and Giuseppe ẁere excellent communicators did their work beautifully.
Alijah helped us with every detail very well.
