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April 2021 by Linda D.
I use this pharmacy because they have a drive up. I have very painful arthritis and because of this, I have asked them repeatedly to not use childproof caps on my meds. We have no children in our home. I have asked them to put this requirement in my file. But they still continue to put these caps on my med bottles, which makes it VERY painful for me to open my meds. I wish I knew what to do to make them stop using these. Also, they very seldom answer the phones in the pharmacy and I am not able to get through to Rite Aid corporate, because they just transfer you back to the store location. It is very frustrating. The store is very busy, so it is next to impossible to talk with the pharmacist in person.
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February 2021 by Pete H.
Could not ask for more! Excellent pharmacy service--always (in my experience) helpful. When I needed a vaccination, the vaccinator did a first-class job (painless--dunno how she did it!) The pharmacy staff extended themselves to do what was wanted/needed--they succeeded magnificently in extending themselves, doing more than what they were minimally obliged to do. I'm impressed with the pharmacy staff. Thank you, guys!
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February 2021 by Robert C.
Very good store. Not crowded. Pharmacists and staff are helpful. Overall staff including manager are very friendly. I had a cell phone lost there and they went all out to find it. They keep up the merchandise. Prices are competitive. I prefer to CVS or Walgreens.
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January 2021 by Kiley S.
Pharmacist was speaking to a customer who had his mask fully removed to speak with her. I watched for a few minutes from the drive thru window waiting for her to say something. Grossed me out that a medical professional wouldn't say something. Not to mention how uncommunicative staff is when medicine is ready, even my doctor mentioned what a nightmare they are to work with. Won't be coming back here.
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October 2020 by Faith S.
This has to be the worst understaffed lack of service pharmacy. Eric a staff member is rude, unprofessional and incompetent. There are several other pharmacies that are close by. Do not use this pharmacy unless all other pharmacies are closed.
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October 2020 by Don L.
Under staffed pharmacy, long wait time for drive up. They need a second person to take care of drive up customers.
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August 2020 by Leonard T.
Understaffed and disorganized, this is the worst Rite Aide I've ever been to. Hire some more people at the pharmacy please.
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July 2020 by Evelin P.
Came to drop off a prescription and went to the bathroom. I HAVE NEVER SEEN A MORE DISGUSTING BATHROOM in a store like this. Management really does not really care. Will definitely NEVER COME BACK. So grossed out felt like I was in tijuana Do you job and keep your stores nice
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October 2019 by Arnel D.
Only came in here for Thrifty's Ice Cream. The parking lot was clean and had tons open. The store was clean and the cashier was friendly. Will be back again when craving some malt crunch ice cream...
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September 2019 by Owen K.
On 9/10/2019, I drove my wife here to get her flu shot. Then she said, "You're getting one too." I was set up ... I hate injections! However, they gave us a coupon for a free scoop of ice cream. Also, the employees here are very friendly. The flu shot didn't hurt too much, then the pharmacist said we should get the shot for shingles, but, they just happened to be out of it. Oh bummer, see ya!! I could care less about ice cream. Buh-bye! 9/11/2019 We're baaack because my hypo(and hyper)chondriac of a wife called earlier today to find out when the shingles serum would be available. Why-why-why-why?!? I hate injections! Rite Aid: "Oh, the shingles shot IS available, it was a miss communication, why don't you come in tonight." Wife: "Oh great! We'll see you soon." Me: "Daayum! This one hurt more than the flu shot!" Pharmacist: "Oh, btw, you'll need to come back in a few months for the second shingles shot, then you're good for life." Me: "Shut the front door! I really hate injections!" The man stuck it to me again! You can bet I'm getting a scoop of rocky road for this drama. Ooh crap! All out of rocky road!! OUCH! It's all good tho, football season is upon us. :):);)
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August 2019 by John B.
I've had my prescriptions filled at several drug stores in Fallbrook over the years and really like the service I receive from Rite-Aid. Their drive through is super convenient and theirs hardly any waiting. Being disabled, I find that to be a blessing.