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November 2023 by Eric Patrick Kehoe
I think this bank Wells Fargo at that location inside Vons Fillmore California is exceptional an top notch professionalism , every time I had done my banking there. I also want to personally thank Stephanie who was the teller there who helped me. Thank You Wells Fargo Fillmore California
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July 2023 by Sherry Uber
Good bank
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June 2023 by Jeannette Reyes
Seniors Beware!!! This Branch took my Husband's Disability money, told us their system went down in the middle of the transaction and they couldn't give him his money. They said it would be returned to his Debit card within 3 day's! It's been a week today. The Manager Rosa, said it's out her hands and she can't give him his money. We have contacted the Corporate office who is now conducting an Investigation. Is someone taking money from Senior Citizens at this branch? Is this a scam? How does this happen with all of the technology now. It's been tracked to this branch we know they received the money!! Why dont they give it to him? We have bills to pay!! This is unacceptable. We are horrified that no one is being held accountable for taking our money. This is their fault not ours. I cant believe this we have been banking with them for a long time and they dont seem to be in any hurry to resolve this issue. I cannot recommend this bank or its employees any longer. Are they stealing from their customers?
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July 2022 by Debbie A.
Now I understand why this branch only has a rating of 2-1/2 stars. The tellers are rude, never offer service with a smile, I waited in line for 5 mins before a teller even appeared. I asked for a replacement for a torn $20 bill & was given a piece of paper for the US Treasury to contact. Another time, I asked for a roll of quarters which was denied because I don't own a business. During this (pandemic) time it's difficult to go in person to take care of our banking needs but sometimes it's necessary to go into a branch. Going forward, I am willing to drive an extra 10 miles to a branch who replaced my $20 bill and sold me a roll of quarters....with a smile.
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March 2022 by Quincey Fox
Terrible customer service, no help at all. It shouldn't be this difficult to get help
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February 2022 by Teresa Tucker
They never answer the phone ... I'm traveling back to Florida and have papers to drop off and can't get ahold of anyone..
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November 2021 by Raider Nation
fast, several bank tellers so line moves quickly, friendly too
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April 2021 by Nancy Fuentes
(Translated by Google) They are very kind and patient with people ⭐️ ⭐️⭐️⭐️⭐️(Original)Son muy amables y pacientes con las personas ⭐️ ⭐️⭐️⭐️⭐️
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February 2021 by Cali South
I always have a good experience there, most of the bank tellers are pretty, anyways, I'm in and out with no hassle
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January 2020 by Minerva Iglesias
Bad customer service change you attitude!! You are getting paid to do your job. If I could give you negative stars I would!!!
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March 2018 by Jazmin G.
Dear Wellsfargo, I wish I could give 0 stars. Today I ran into the Fillmore Branch asking for change to run our local Youth League Snack bar because we had run out of change at about 620pm. Never would I have imagined being turned away for a small amount of change being that you are part of our community and have extended hours. I would have expected your support towards our local community youth programs. Thankfully, we were helped out by a small local business rather than the bank. I write this review in hopes that our local Fillmore Wellsfargo Branch will work a way to collaborate with the community's youth programs as this is how the non profit youth programs are kept viable. Our snack bars are our number one source of continued funding. Your cooperation and reply would be greatly appreciated.
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September 2016 by SAM WALSH
They sux and they lie