The AAA Folsom Branch, part of the third-largest AAA Member club serving Northern California and surrounding states, offers a wide range of services in a friendly and professional environment. Customers appreciate the branch's convenience as a one-stop shop for DMV-related needs, such as adding a family member to a vehicle title, renewing car registration, and obtaining international driver’s licenses. Staff are knowledgeable, helpful, and make often stressful tasks easy and efficient. Many reviews highlight the staff’s excellent communication, kindness, and high-quality service, turning what could be a stressful chore into a pleasant experience. The branch also provides services like passport photos, attraction tickets, TripTik® Travel Planners, and access to AAA’s travel discounts and savings on insurance and repairs. The space is comfortable and accessible, with attention to accessibility needs, including easy wheelchair access and friendly assistance. Customers frequently mention the quick service, shorter wait times than expected, and the welcoming atmosphere. Overall, AAA Folsom Branch is valued as a reliable, professional, and caring location for DMV services, travel planning, and insurance needs, making it an essential resource for many in the community.
AAA tends to provide great customer service, and typically this office is no exception. Every now and then, a team member is not on their A-game. This was my experience today with the young woman acting as the front desk receptionist this afternoon. Luckily, the next team member to help was terrific as usual!
March 2024
Employees are very helpful, friendly & knowledge.
March 2024
Without a local driver's license, you will not be able to obtain insurance
