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November 2023 by Colie Carney
Shein better
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June 2023 by Moonmann
Good customer service
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April 2023 by Chriss Johansen
Very clean store and very nice Employees.
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January 2023 by Oscar Barragan
My wife loves this place. She is kind of short but she manages to get pants that fit her smallbframe very well.
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December 2022 by Krysi Sommer
This store is ridiculous. I placed an online order for pick up it was supposed to be ready by 10am. At 1pm I went there and they said it wasn’t ready. It was literally 4 items. They said it’s still not ready so I waited another 20-30 mins because they said they would pull it. Eventually I ran out of time to wait and had to leave back to Sacramento for an apt. Then after another 30 mins I get a text saying now it’s ready which means I have to go back to Folsom again to try to pick it up. I called and they just put you on hold until you give up. The order was placed the previous day by the way.
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May 2022 by Karla Rodriguez
Best jeans I've bought ?, service was the best the store employees make feel unique and important.From all the outlet stores this one was the most cleaned and organized.
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February 2022 by Ashley Smith
Very dissapointed. They don’t follow the American eagle return policy at all which I feel is wrong. This store manager says that the tags have to be attached and have a receipt which is completely different from what their website says! I called the galleria one and spoke to a worker and he said that you don’t have to have tags attached or a receipt to exchange or return for a merchandise credit. I had no idea as a store manager you could just make up your own return policy and not follow what the company says ?♀️ The only reason they got two stars and not one is because the workers there are super helpful and very friendly. But anyways I’ll be going to the galleria from now on and giving them my business ?
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January 2022 by Ash W.
Drove all the way down the hill not knowing they closed at 8 but when we got there they closed 20 minutes early. To me that's not professional . I wanted to give a one star but the customer service over the phone was exceptional. It was just so disappointing when gas is $4.55 .
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August 2021 by Christine Tomlin
Messy but quite a few slections
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August 2021 by B K ONeal
Granddaughter had fun
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August 2021 by joe cool
Nice employees. A bit expensive but quality is good
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July 2021 by Becky Summers
Best customer service!
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April 2021 by Spencer Hamby
Whenever I come here I get super outfitted by Lisa and her staff. One of her employees, Colin, is a denim expert and I walk out of that store with a brand new outfit every time.
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April 2021 by Noor Merayyan
Amazing store!!!! Loved Lisa!! Will definitely come back! Excellent customer service!
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January 2021 by Becky Cowan Summers
The staff is amazing and so are the clothes.
