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February 2024 by Tigi T.
I needed a full size mattress and box spring and looked at several places in town. Found one (Serta) online at Big Lots. I was a bit sceptical but it turned out great. They even have same day delivery. I ordered by 2pm and the mattress and box springs were delivered between 6pm-7pm same day. Delivery fee was very reasonable. Both items came from 2 different stores- Folsom & N. Highlands so it was 2 deliveries. Big Lots is using a service called "bungii". Very nice and professional delivery service professionals. It was raining and they made sure that the items stayed dry and wiped them down before bringing into the house. The only thing is that they only deliver to the entrance inside house and do not place in the room or take upstairs. But, still extremely good service.
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December 2023 by Jordan Friday
The most peaceful Christmas Stocking/decoration trip I've had. Staff was quick to help the line and the store was very clean. Would like to see a few more clothing options, but all in all a great trip and very nice store.
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November 2023 by Cera L.
This store has an amazing variety of home decor, furniture and more at great values and discounts. The gentleman at the cash wrap greeted us and wished us a good evening as we left. HOWEVER, the older woman with short blondish hair (I believe her name is Sandy) really needs to work on her customer service. We came here for a couch, (this is the 3rd location we've been to looking for a specific couch and we finally found it!! Super exciting right) Our excitement slowly disappeared within 3 minutes of asking for Sandy's assistance; We asked her if they had one in stock to which she said No. We asked if it was available to order, she said "we don't do Online" We asked if we could buy the display "we don't sell floor models" We asked, how can we buy this couch, are you sure it wouldn't be online? She says "We don't do online. You can go look yourself" At this point we realize she won't be helping us buy this couch, so we said "alriiight well this doesn't help much but thank you anyways" She sighs seeming very frustrated and says "well I was GOING to tell you there's one in transit but ok" and walks away while mumbling under her breath First of all, we were not rude. We were quite actually very excited about buying a new couch until speaking with her. She may have been having a bad day but there was no need to be so short and frustrated with us when all we were asking were basic questions. Needless to say, we went home, looked it up online and bought ourselves the couch we wanted with no help from Sandy. Had to pay for shipping but whateva :)
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November 2023 by Beverly Collins
I always like Big Lot every time I go there .
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October 2023 by Doug O
One of most organized, friendly and clean Big Lots! I've been in.
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October 2023 by Domingo L. Delgadillo
STAFF alway's have friendly and positive greetings. Much appreciated ?!
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September 2023 by Vitaliy Krayevskiy
Came in as a customer while shopping wanted to visit a bathroom received a refusal because I was told it's not public. P.S. two stars for having a good price for pop up gazebo tent which I left behind afterwards.
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August 2023 by Jason DeMoss
Great place to shop,really nice employees
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July 2023 by anthony hanson
You can find some very good deals
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June 2023 by Julie F.
This store is amazing!!! They have such a variety of items and the home decor items are gorgeous and so low priced! The customer service is amazing! Love this place!!!
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May 2023 by Jackie Silva
So much of a variety and at such good prices! I'm always surprised that the store is almost empty of customers.
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May 2023 by B B.
Came here with my husband to buy some bedroom furniture and mattresses no customer service. One of the staff members looked at us looking at the furniture area did not greet or acknowledge us as we try to flag him down, he relocated himself and proceeded on his cellphone..he walked over to the register, sat and looked at his phone . Keep hiring this. Type of workers and people will drive to Roseville where they have way better customer service. I know 5k is not much money but it was better spend where people get greeted and hel
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March 2023 by Tiffany Erickson
There's absolutely no point in doing online orders because they literally ALWAYS mess it up or say they don't have the item in stock. Smh.
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March 2023 by CowboyFletch
Clean and safe store to shop. Prices have increased but so has everything else.
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February 2023 by Mary Bryan
I am happy to say this store has products in it. They are switching thing out. The Christmas things were 90% off so go see if there's anything you could use next year. They didn't have the size storage tote I needed but I found some Christmas cards for 50 cents a box
