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February 2023 by pboy313
I was searching for car/ life insurance and shopped multiple places. Was not satisfied with Allstate. I must say Tong is a breath of fresh air when it comes to the insurance business. She was very friendly and very easy to communicate with. She gave me multiple quotes for both car and life insurance. Questions were answered promptly, even when the numbers had to be recalculated. Although I already had settled on a different car insurance company, she still gave recommendations based on my lifestyle and property values when choosing the policy at another company! Not once did I feel any pressure/force to go with State Farm. With that said, Tong made me feel comfortable and confident with a life insurance policy through State Farm. I used to have Allstate for everything and always felt like I was just a cash donor to them. I've never had customer service from an insurance representative like this before. Best thing is Tong even reached out afterwards to see if I was happy with my policy and had any other questions. It made me feel cared for and not just another number. Great customer service is very hard to find. I highly recommend anyone to at least get a quote with Tong. Thank you, I am a satisfied client. Keep up the great work!
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February 2023 by Judy Lee
Omg! I am so happy with the deal I got from State Farm. Not only that Tong was helpful, thorough, humorous and a delight to talk to. Thank you Tong for making it so easy and comfortable. I'm putting my trust in you and this company.
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February 2023 by Kandice Abbott
So happy that I made the switch! I had been with my other agent for over 25 years until he retired. Wasn’t sure I’d find another agent with amazing staff but I did! I appreciate their fantastic customer service!! From the start of the policy to the end…great communication and friendly customer service from Stacy with calls, emails and texts.
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February 2023 by Merlin Leong
Tong at State Farm insurance office in Folsom has always been the most helpful and responsive agent for all our insurance needs. Every time that we had requested insurance policy preparation or insurance letters or documents from Tong, all our requests were addressed efficiently and in a timely manner.
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February 2023 by Chelsea Danielson
I contacted this State Farm branch to get a quote for a home and auto policy. Simone Brisco was a delight to work with. Simone is knowledgeable, professional, quick, and works hard to get you the best policy and pricing possible. I will continue to recommend Simone Brisco to anyone looking for assistance with their insurance needs.
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February 2023 by Gillian Flath
Stacy Joseph is incredible!
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February 2023 by Cami Collins
Love Stacy Joseph! Best person ever! Works so hard and would do anything for her clients!! ??
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February 2023 by Paige Gambetta
Stacy was an absolute pleasure to work with!
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February 2023 by Sharon Messner
Tong and Michelle were helpful and answered all of our questions. Thankyou Dan.
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February 2023 by David Holt
What a great office and I appreciated the professionalism from Simone Brisco! Thanks
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February 2023 by long thor
This team responds really fast to any questions I may have. The agent tong is really responsive and always provided me with the info I needed to know.
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February 2023 by Nicole Halvorsen
Simone was very knowledgeable about options and explained in a clear and concise way. I am fairly clueless about insurance, but she listened to my needs and presented me with choices that made sense for my situation. Great follow up and excellent communication, I recommend her to anyone who is not an insurance expert themselves.
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February 2023 by Krystina Neill
I have two young children and Simone helped me understand the importance of having life insurance. She was extremely knowledgeable and helpful, and I would be more than happy to work with her again with any future insurance needs! Thank you Simone!
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February 2023 by Michael Lee
I spoke with Tong on a phone call regarding vehicle insurance. If you are looking for a kind caring and understanding person... give her a call you won't regret it
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February 2023 by Yer Thao
My family and I had a wonderful experience with State Farm. Tong helped my family of 3 at the time with our life insurance policies. I have health issues and she was very patient going through different type of policies that will benefit me well. The whole process went smooth. I had another child a few months after and also got a life insurance policy for the baby during this Covid quarantine phase. Tong mailed me all the paper work that I needed to sign and return. Any questions I had, she was quick to resolve over the phone with me.
