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December 2023 by Not Y.
What a joke of a bank. Trying to setup autopay for a loan is probably one of the most painful processes I've been through with a bank in 25 years. Their staff has no clue how to do it, leaves you on hold for 15 minutes while they ask someone else how and then wants to charge a $5.00 fee for every payment. Taking my auto loan away from these guys and out of the 1980's.
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October 2022 by Kristy Lac
I appreciate banking with HCCU. They helped us with a low rate auto loan that is miles below the dealership. Not to mention that they have friendly staff and customer service.. excited to see them grow and we are big supporters in the future.
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May 2022 by ThaNdì MohlabãNå
I must confess that Mrs vanessa william fx She is surely a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs vanessa william fx, and she managed my account after I Invested $1000 and got a successful withdrawal of $14,200 within few days of my investment, "It always seems impossible until it’s done"., with Mrs vanessa william fx your hard-earned money is 100% secured/Safe You can contact her via : Email;
[email protected] WhatsaApp: +1 (336) 612-4060
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March 2022 by Charles Barnes
I would like to commend Joe, always friendly and goes above and beyond in providing customer service. I have had several phone encounters with Joe and in every instance he has provided precise information and follow up. Thank you Joe. ???
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January 2021 by Jon
Came in to open an account, my details were entered in incorrectly by Amy & her associate even though they had all proper identification and documents in front of them, because of this they couldn't verify my identity. I had just got done opening an account with another credit union that had no issues entering in my details correctly and opening an account. I'll stick with them. Amy & her associate did not try to make it right, they did not take responsibility, instead they made it seem like I did something wrong. I would not recommend this credit union to any one due to the lack of competentcy and lack of good customer service.
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January 2021 by Roman Anderson
The best credit union that I have belonged to in California.
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July 2020 by Rhed HeadDred
Amy and Anthony were great in helping me choose the right account for my needs. They answered all my questions and the process was less than 20 minutes. There are signs everywhere making sure social distancing is enforced. Great Location?
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March 2020 by Dan R.
Severely messed up a title transfer on a vehicle. Now I have a truck that I'm paying them for that has been sitting in the driveway for over a month. I can't drive it until Heritage takes care of the problem with dmv. I will change where my differed savings goes after the loans are paid. No more.
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October 2019 by Carla K.
I was very happy and pleased with all the friendly and promot service I received. Lisa was there opened a checking account and saving account. She even went as far as made sure my online banking worked on my phone. Good thing because I was doing something wrong. It's very clean, and I left with a big smile excited to bank with them!
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April 2019 by Kelly Lloyd
Friendly staff, exceptional customer service. They know you by name when I come in and treat like family. Folsom location is highly recommended
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April 2019 by paul tyler
I've been a member for 33 years . nothing beats a credit union .
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March 2019 by Kelly L.
Friendly staff exceptional customer servi e. They know me by name when I come in and am treated like family. Short wait times. Folsom location highly recommended
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March 2019 by Alan Vu
So much for a community bank. We have 6 total accounts with Heritage Credit Union and Amy, the Branch Manager treat us like she don't even know us. Very disappointing to say the least. All the while, trying to get us to open another useless account. We will be closing all of our accounts their shortly.
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November 2018 by Marilyn K.
Hurt my credit and won't fix the error. Not using them ever again. I was short 10 cents on my car payment. Paid the 10 cents but they put a missed payment on my credit. Now they ignore me. Seriously!!
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October 2018 by Jofil Borja
Savings, service, and superb products!
