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April 2024 by yovan padilla
Very organized, the shelves were frontfaced. employees were friendly when approached but otherwise leave you alone to shop.
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March 2024 by Angela Hensley
The young lady who claimed to be the assistant manager with the pink curly hair was so rude, she seemed irritated when she greeted us as we walked in and could not wait to get away from us as we asked questions about job openings and merchandise. I will never shop at this location again because of their rude employees. I will also never be applying to a job here, because they hire people who are rude and do not have any social sense. If you’re hiring people, you should be able to talk to people with kindness and manners. This whole experience has ruined in store shopping at Hot Topic for me, because i have no desire to support someone’s paycheck who can’t even treat people with manners and respect. This woman seemed disgusted by the sight of me walking into the store she worked at, and when asked for the store manager she claimed to be so (at the time). She is the assistant manager, not the store manager. If these are the people you choose to promote at this establishment, i don't think i’d ever like to shop there. This is also not the first review where i’ve seen complaints about employees. Hot Topic Folsom needs to get their stuff together or their location closed. ?♀️
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February 2024 by David Wheeler
Clueless staff who keep forgetting to remove security tags from my daughter's purchases. Annoying having to go back
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January 2024 by Christine Tomlin
nice staff
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January 2024 by Paul Kudlacz
Fun place to go to get teens Nick nacks or a gift card. They have fun staff and good clearance or sales
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December 2023 by Walter Ford
Fun spot to buy cool gifts for the person that is hard to buy for. The staff were extremely helpful they went back several times to find something for me. I really appreciate all their help in this busy season.
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November 2023 by Jak And Daxter
The staff is always so welcoming and friendly! They are willing to go above and beyond helping for what it is I am looking for. A++++++! Loyal HT custie here :D
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October 2023 by Marcela J.
I have been a customer of Hot Topic for a while like few years since my kids love the store. I encountered issues with an online purchase that got cancelled 3xs. Unbelievable. Well, I found that this store had the HK and friends Halloween backpack. I tried to get it but I live in the south bay area by San Jose. It was impossible to get it. I kept calling and I had the pleasure to talk to Bun. She is so sweet. Without know me, she was willing to help me get this item. I was frustrated about the ordeal. She kept her customer to the extreme. Thank you so much Bun and the rest of the gang. I finally got my backpack from the online order. Keep up the good work. Xoxoxo. Marcela J.
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September 2023 by Julie L.
I have to admit that this is a much more convenient location to visit versus say the Arden Mall. It's located at the Folsom Outlets, of course, and there's always some deal or promo to be found.Last visit it was buy two t-shirts anywhere in the store, get one free. On top of that we also received 10 percent off military with ID. Very good deals! Great selection. We'll definitely be returning guests
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August 2023 by Kelli Lynn Anderson
I love Hot Topic!!! Always has amazing finds!!! My favorite place to shop!!!♡♡♡
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June 2023 by Roberto
I found the funko pop I was looking for and is not crowded as the mall.
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April 2023 by Kristen Q
Its clean and employees are chill, seems like they might be closing. The store was pretty bare
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April 2023 by Jocelyn L.
Employees were terrific and friendly. The building however and products however, atrocious. No diversity in clothing sizes. The first article I touched had a seemingly friendly cockroach hanging out on it. That was the last thing I touched in the store.
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December 2022 by Alexandria J.
I was just here yesterday afternoon and had fun with a friend looking through the t-shirts. I wear a size 14 pant and it is hard to ever find my size here. But I absolutely love their pant selection!! Some that I really liked were also on sale I believe...! So anyways, I bought a beanie and gloves (not a set) and a sweatshirt, along with a Ouija lip gloss in raspberry. The store is having decent sales and upon my purchase I was loaded up with coupons for next time. I am tempted to shop here again soon. My inner voice is a screaming teenager even though I am 36 :-)
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November 2022 by Marlene V.
The crew on 11/5/23 rocks! They provided great customer service. I don't really go here but when I do, the staff are nice and welcoming. The store is clean!