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July 2024 by David S
Came in for oil filter change. Great work ethics from these guys, honest, extremely nice and polite and professional, fast service, very good to customers. I'm Very impressed!!!
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July 2024 by Abdul fayaz Amiri
Overall, it’s a reliable option for quick car maintenance.
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June 2024 by Amara Ganjuur
The most professional Jiffy Lube here among other locations. Happy to have you near me in Folsom.
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June 2024 by Karl K
Great shop! I've been here a few times now for two different vehicles, and the staff is always friendly and they work efficiently!
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May 2024 by R. I.
Love this place! The manager is the best! Always friendly service and superb job.
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May 2024 by BORIS CRIGAN
Great job Folsom location. Recommend
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April 2024 by kirk de ford
Yes the employee for got to change my oil reader. I had to go to another store to get it corrected ?
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April 2024 by Cynthia Cost
I recently lost my husband and Timothy not only helped me with the processes he did made sure to make me feel safe and secure. He went out of his way to make sure that I not only knew everything I was paying for, but the needs behind each decision. I have had some horrible experiences in the last few month's at other places, but how I was treated and served today will not only have me coming back but I will strongly recommend your staff and business to others.
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April 2024 by B 33
Thank you, Jacob & Timothy! It was a pleasure meeting you and I appreciate you having taken care of my needs in record time. You openly communicated all aspects of my visit with transparency and honesty. Great customer service and prices!
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April 2024 by Sophie Cowley
I always appreciate coming to Jiffy Lube (Folsom). From the moment I drive in, I feel like JL team puts customer service as their top priority. I always feel welcomed and valued. Thanks to Justin especially for giving me great advice about a local Thai restaurant.
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April 2024 by Angela Miller
I had been going to a Rocklin site, but they acted like it was an imposition. The Folsom site was welcoming and quick from the kind greeting to the end of services and amazing thank you!
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March 2024 by Danny M.
I went to this Jiffy lube to have oil changed. Have used Jiffy lube for all my cars. Being new to the area, wanted to establish a location near my work/home location in the area. Get there with 30 minutes before they close. They tell me will take about an hour and I was ok with that. Staff seemed friendly that helped me and acknowledged their bathroom had no paper towels to dry my hands before entering. They get done and I was able to use my coupon and he offered one if I did not have one. I go home and leave the next morning, check engine light is on and get checked out and it was a sensor they tinkered with or hit. Just had to go to the Jiffy Lube near my home in Fresno County to have checked and they had to replace the filter and plug as the one in Folsom stripped it and did not tighten the filter so they replaced that as well. I now know why the mechanic aspect was moved from the Folsom location, as it was not just that there are more shops that the employee mentioned when I was there, but the care that it not provided to cars when brought in. Moral of the story, go to where ya know and not convenience. Also, listed to the Yelp reviews and number of stars a business has. Last, nice does not cover the cost of engine repairs (hope I avoid) or oil stains in your drive way which I have.
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March 2024 by Bryan N.
On February 19, 2024, my 20-year-old daughter took my 2010 Honda Accord into the Folsom Jiffy Lube for an oil change and tire rotation. They inspected the brake pads and reported that they need to be replaced. They documented them as; front is 2 mm, and the rear are 1 mm. I found this odd because I had a complete brake job in October 2023. I took my car to an independent auto mechanic for an inspection, and they reported that my front and rear pads measure at 8 mm. They inquired why I was having such new brakes inspected and I told them what Jiffy Lube had indicated. Laughter erupted around the room. Intentional deception or do Jiffy Lube crew members not know how to measure? Anyway, no more Jiffy Lube for us.
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January 2024 by Evan Bautista
Justin was really great! He really made my trip quick, easy and friendly.
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January 2024 by Michelle Thompson
First time visit at this location. Service was fast and the staff was friendly. In and out with little wait.
