MAC Cosmetics offers a welcoming shopping experience, highlighted by friendly and knowledgeable employees. Customers frequently mention the attentive service, with staff members going above and beyond to assist. For instance, employees like Sossi and Kaylie provide personalized attention, ensuring shoppers feel valued without feeling rushed. The store is noted for its efficient service and helpful guidance on products, including new items. Despite some confusion regarding store hours on Google, the staff maintains a high level of service throughout the week. Overall, MAC Cosmetics is praised for its pleasant atmosphere and customer-focused approach, making visits enjoyable for both regular and new shoppers.
Very welcoming. Sosee was very helpful getting my make up for me. I will be forever grateful. Thanks
January 2026
Sossi was so incredibly helpful today!! I needed to get my foundation color matched and she was so kind and patient helping me find the right color. She was incredibly knowledgeable on the products and had wonderful energy. Would come back to see her at this store again!
September 2025
I walked into this store last night 20 minutes prior to their closing time. A very nice Mac employee name Sossi was so kind to attend to me and help me find everything I needed. She was very helpful and efficient. I had a great experience shopping at this Mac store in Folsom.
