Mattress Firm Folsom at Ironpoint is committed to providing exceptional customer service and a complete sleep solution. Their Sleep Experts undergo over 200 hours of training to help customers find the perfect mattress, bedding, and essentials. Customers can shop with confidence, knowing they'll get low prices on America's best brands, including Sealy, Tempur-Pedic, Sleepy's, and Serta. The store also offers a Love Your Mattress Guarantee and a 120 Night Sleep Trial, ensuring customers find the right mattress for their needs. The buying experience is described as pleasant, easy, and enjoyable, with knowledgeable and personable sales representatives like Jerry and Josh who guide customers through the process. The delivery and setup team are also praised for their efficiency and professionalism.
Mike was great. Very responsible, helpful and knowledgeable l.
September 2026
Great customer service from the minute you walk in the door through delivery. They definitely have great customer service and polite, respectful delivery men.
September 2026
Our sales associate, Nick, was incredibly informative, kind, and patient as we tried out all the mattress options. He turned what was kind of a dreaded task into a very enjoyable experience.
