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April 2024 by Charlette Brannon
Great customer service with helping me get my son fitted for his first suit. They measured him and assisted with finding the right "cut" and even ordered online for us since the color we wanted wasn't in stores. Very good customer service.
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April 2024 by Rouzan Bosnoyan
Experienced sale men and knowledgeable staff , and experienced in alteration...
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March 2024 by Soyoung Kim
Service is so terrible. Especially 2 ladies so unkind, even didn't say hello. I visited couples times. I never experienced that kind of treat for costumes.
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March 2024 by Kristen Haus, Realtor Haus, Charles & Co Realty
This place has some nerve.My husband 42R slim build was recently charged $300 for a tux and it was supposed to be custom fitted. On the night of our event, our evening was sabotaged. They gave him a 2xl shirt and a small vest. He was disappointed and upset as this was a special occasion and he didn’t have what he paid for. We called in that evening and we were put on hold after I explained what happened and no one came back. Then when we returned they offered him a 7 dollar credit.This added insult to injury.Shop elsewhere-beware
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December 2023 by Bradley Rains
I’m not a stylish man. Everybody likes to look good when needed. Walked in, worked with William (much thanks again for all the help), dudes got style and practical use of color theory.William had me setup for a fancy night out with a dinner jacket, couple pairs of slacks, new shirt and sweet deal on ridiculous shoes. (they have tassels, but they were so discounted according to the Mrs math, they were free :)In and out right about an hour, good deals, great service exactly what I needed. I’m not the fanciest guy but when I need to class it up, Men’s Warehouse always has the answers.
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December 2023 by Julia D.
Incredible service!!! We came here to pick out a wedding suit for my fiancé. Even though it was busy, Ben was extremely attentive and helped us all along the process, down to every detail. He was very knowledgeable and an excellent salesman without being pushy at all- the most professional and pleasant service experience we've ever had with suit shopping, hands down. He obviously has years of experience as a tailor and gave us great advice. They were able to ship to our home in NY for no extra charge, and the suit came out looking fantastic. So excited to get married and this took all the stress out of this part of the process.
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November 2023 by Michael C.
This is definitely the best place to buy a suit. I have been a faithful customer for over 20 years, and I love the free pressing to keep my suits looking good.
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September 2023 by Karanbir Hayer
Customer service and interest shown by reps here is very sub par...most of them look confused or often miffed to be honest
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September 2023 by Willow L.
Great service from Ben. He was very helpful in getting me fitted my job interviews. Thanks Ben - I landed one!
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September 2023 by Nick D'Anna
I used MW for a custom wedding suit:I had to micro-manage the whole process calling each store to tell them what we needed. The stores do not talk to each other nor have a standardized note process. They make it seem like an easy process but here I am 2 days from my wedding and people still need their suits. Manager also assured me he would help, no check ins or anything.I won’t used mens warehouse for a suit ever again
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September 2023 by Nick D.
1 star because MY suit does look nice now thats its finally hereCustomer service is terrible. I used MW for my wedding and it has been a nightmare. At first they ran out of the suit fabric I wanted. NBD, they said they would call within 2 weeks for an update. 2 weeks goes by, no update. I call and its still not available but they will call when its ready in a week. Another week and a half goes by so I call in and boom, its available. Great, so I come in again to pick out the matching liner. I do so, come back, and 2 days later they forgot the combo. I drive another 30 minutes to the branch to make sure all is perfect. Great. Guy says "Get everything in within 2 weeks so we have plenty of time to tailor the suits." Everyone orders within 1.5 weeks but now an issue arrises. The liner is no longer available. I have to go back out there to choose another liner so that the others can match. We finally get that orchestrated for a THIRD time but now im no longer confident of their competency so I start working with the manager. He says all is fine but then I called the other branches...No one has heard of an update yet!!I've had to micro-manage the entire process calling every single store to tell them what is needed. None of the stores talk to each other. They make it seem like it will be smooth and painless but here I am 2 days from my wedding and still people are in need of their suits. UNACCEPTABLE.BTW this is my 4th wedding and I've boughten dozens of suits. Never has it been such a terrible experience. Look elsewhere and to save you a headache, this MW was the best out of the (5) closest stores.
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August 2023 by William Feigles
This was a very sad experience. Back in the day, I loved going to Men's Wearhouse. You were greeted when you walked in the door and treated like royalty. You were shown 4 or 5 (or as many as you wanted) suits. You made your selections and while you got dressed, the salesperson matched your suits with several shirts and ties. I always spent way too much money, but it is what I would imagine was like a day at a spa. The current experience is like shopping at Target, except 3 times the price. Walked in to a mostly empty store and was ignored for five minutes. When the clerk finally got to me, she informed me which cut I wanted and the showed me the two choices of suit separates. I told her my waist size and she informed me that I was wrong ... until she realized that they didn't have the (incorrect) dize that she wanted me to try. Suddenly, my suggestion was correct (and it was). She did a quick mark-up without asking me how I liked my suit to fit, and we were done. When I told her I needed ties, she pointed toward a clearance rack. The entire experience took less than 30 minutes and I spent nearly $500 on a light-weight, blend suit that I could easily have replicated at bargain store for maybe $200. Men's Wearhouse, as I knew and loved it, is dead. Guess I have to blame the pandemic!!!
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July 2023 by Alexander Morgan
Zara is truly exceptional in her role. (Forgive me if I spelled her name wrong) she was patient with me as she answered a variety of questions, took multiple measurements, and she helped me find exactly the styles and colors I was looking for; all while being friendly and professional. Cannot recommend her, or this location, highly enough
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June 2023 by WebPro Digital Marketing
The tall younger white female was just wonderful. Went above and beyond to help me spend my money. I sure hope she gets commission. She was fantastic!
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June 2023 by James Varghese
Pleasant experience shopping here. They take care of their customers.
