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January 2024 by Ricky Buentipo
My wife approached one of the sales woman, might have been the manager, for assistance. She asked how much the purse would cost after the discounted price. She responded in a rude manner "you have a smart phone right". That was really unprofessional and uncalled for. Usually we would have walked out the door but my wife continued shopping and bought 5 items. Not sure if we'll come back here.
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December 2023 by Chris F.
Excellent customer service by all of the staff. I can't say enough about how well I was treated here. No racism, no weirdness. Just pleasant, knowledgable staff with great deals on the products. The luggage deals are outstanding!!!
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September 2023 by Rebecca C.
My review. Sadly they were my favorite purse ppl and now my purse isn't even 6 months old and peeling. Customer service has been VERY rude and not helpful, while the purse I got from them and used WAY more is in perfect condition so quality has to have gone down. Their warranty says wear and tear in the first year but not backing a less than 6 month old purse. To me it feels they are scamming ppl with their warranty I am so upset that I recommend them and was duped, they never reached back out kept telling me to wait so I reached out 2 more times. And then they said someone would call me. They didn't so I had to reach out again. (She was rude) and now I'm waiting again for another reach out which feels like this "manager" will tell the team tell her no.I am so upset that my purse didn't even last a year when I work from home and it hardly goes anywhere idk how y'all can say it's not manufacturing issue when my other purse that was used way more is in perfect condition. Besides actual wear and tear
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July 2023 by Lorie Yang
Just left this store. I was debating between 2 tote bags, both very classic and cute, bery different styles. I wad helped by the store manager Elle and one other staff (I didn't get her name). They were super helpful, and gave me some pointers about choosing the right bag for me. I got the right one and left happily! Thanks so much for a wonderful experience. This is why I continue to come back to this store. You don't get the same experience at Arden or anywhere else.
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July 2023 by Nikki KM
Awesome spot with great prices! Love this outlet store!
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June 2023 by Gigi G.
I came here yesterday after work given the fact that I had lost my Michael Kors wallet on Tuesday. I was pretty bummed out because it's a very hard wallet to come by and I did not want to have to go to the mall because it would cost double the amount and then I remembered after leaving work that we had outlets not too far from my job so I made the drive and I came in there And I was greeted right away. The staff was very friendly, very knowledgeable, and I saw a wall that looks similar to mine but it looks smaller and I was like do I really want this one. It doesn't have enough room and so I chose the zip Michael Kors wallet that had a lot more room for my cards and it was also a great price it was only $69 it was $74 with tax. That's still cheaper than what I paid for my purse and wallet at the time the girl who rang me up was very friendly and very helpful and even wrapped my wallet really nicely for me when I left and I got a cute bag, the Michael Kors bag, another one of my favorite paper bags lol my experience overall was great. The staff was amazing. I found exactly what I needed and I didn't end up buying a purse that's always a plus lol. And just so everybody knows they don't just have the logos they have purses that are playing that just had a Michael Kors on it. I think people think Michael Kors they have logos not sure at all they have the plain purses I just have a Michael Kors written on the top. I personally one of the logo wallet so that's why I came here that's one thing I like is there MKs are very cute. This establishment is so awesome so much stuff I could've gone crazy luckily I had self-control. Lol so much amazing stuff. A girl can go. Crazy I would I highly recommend a Michael Kors Outlet they have several different items to choose from for half the price of what you would spend at the mall I like a savings and who doesn't like to save money, win-win, and they do not just have items for women they have something for everyone I will definitely be coming back here again very soon for more future visits and we're great experience to come. Thank you Michael Kors. I'll let you guys are awesome and very helpful. I love my new wallet. I may have to come back here and check out the purses not right now lol I still have bills to pay anyways Thank you so much. I appreciate all the hard work you guys have done the staff was amazing and very helpful very friendly. It was a great experience. I can't say enough good things about this establishment. thank you again. Michael Kors establishment. You guys are awesome and I found exactly what I needed. I even saw some stuff for next time. Lol thank you again have a great weekend and please keep up all the great work.
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May 2023 by Michelle H.
I was greeted promptly as I walked thru the doors. The sales person was helpful and attentive. Everyone I encountered was polite and nice.
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April 2023 by Mark Schue
$550.00 hand bag on close out. We paid $85.00. Great service super clean store.
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January 2023 by May A.
I've read some of the low-rated reviews and I'm glad that I did not experience any of what others had wrote about. My daughter and I walked inside the store and made our way to the purses first... then to the shoe section. No one followed us around, we were given the freedom to browse without a salesperson constantly behind our backs. During the entire time we were inside the store two employees asked if we needed anything and that was it... we were left alone when we said we were good.The sales and staff were a nice mix of different nationalities so there was no discrimination or 'racial prejudice' during our shopping experience. We spent quite a bit of time in the shoe section because I couldn't decide on the color sneakers I like but overall a pleasant shopping experience at Michael Kors this afternoon.I was going to purchase two pairs of shoes but when I tried to turn up my wallet said hold up... so I only got one pair ¯\_(ツ)_/¯ LoLThis Michael Kors Outlet is located at the Folsom Premium Outlets.Review #2863
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January 2023 by C L.
Was here a couple months back. I was interested in a roller suitcase & the employees were trying to pressure me to buy a whole luggage set. If I wanted the whole luggage set, then I would've bought it.
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January 2023 by LISA
Friendly staff and clean stores. Love the deals they have here. Highly recommend.
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December 2022 by Avi N.
I went to return an online purchase the blondie there was too quick to racially profile me coz of my skin color and she tried to get us out of the store and not process our return. Worst experience I feel for other people that go in this store
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November 2022 by ELAyonSinaloa916
I came in at 6:40 and they close at 7. I was aware of that so I wanted to be quick. I was looking around for awhile until I found something I like. A young woman was helping me pick between two bags. When I decided on one she went to the back to look for a new one in the plastic instead of giving me the display model that people touch and have stained. (The service from the young woman was excellent!!). While waiting for her I was near the counter looking at other bags to pass the time. While waiting a taller older Caucasian woman tells me “it’s 7:00” now. So I look at my phone and it’s 7:02. I tell her, “okay?” Then she says, “we’re closed you have to leave”. I told her “are you kicking me out while I’m waiting for a bag?” She then goes to the counter and asks everyone working, “he says he’s waiting for a bag who’s getting it?” They told her none of them are then I gave her a description of the young woman who was helping me. Then she said her name and just walked away. The weird part is that there were two other gentlemen shopping in there at 7:00 but she didn’t tell them anything? Did my ethnicity have something to do? Is it because I was just buying one bag? I’m not sure. I felt very discriminated after this interaction. I looked at my receipt after she ringed me up her name is Anjela.
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November 2022 by Junior A.
I came in at 6:40 and they close at 7. I was aware of that so I wanted to be quick. I was looking around for awhile until I found something I like. A young woman was helping me pick between two bags. When I decided on one she went to the back to look for a new one in the plastic instead of giving me the display model that people touch and have stained. While waiting for her I was near the counter looking at other bags to pass the time. While waiting a taller older Caucasian woman tells me "it's 7:00" now. So I look at my phone and it's 7:02. I tell her, "okay?" Then she says, "we're closed you have to leave". I told her "are you kicking me out while I'm waiting for a bag?" She then goes to the counter and asks everyone working, "he says he's waiting for a bag who's getting it?" They told her none of them are then I gave her a description of the young woman who was helping me. Then she said her name and just walked away. The weird part is that there were two other gentlemen shopping in there at 7:00 but she didn't tell them anything? Did my ethnicity have something to do? Is it because I was just buying one bag? I'm not sure. I felt very discriminated after this interaction. I looked at my receipt after she ringed me up her name is Anjela.
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November 2022 by Julio Perez
Wonderful. Amazing products but most of them are for women. Few products for men.
